Desktop Premier Windows version Accurate calculations. Unclear directions for 1099-Misc with Royalty caused a lot of extra time. TurboTax not automatically filling in information that we do not have any foreign accounts or trusts even though we answered that question during the preparation.

TurboTax is a very good product, but I needed help and I had Outstanding Support for Tech Jeffrey, he made sure I was back on track and guided me across the finish line, right through the electronic filing! Jeffrey's knowledge of TurboTax was Super, his attitude was Superb, very positive, helpful and knowledgeable. I couldn't have done it without Jeffrey's help and support! Thanks, Jeffrey

I was pleased with TurboTax until I got to the filing section. I had to file a print copy of my federal return since I had to include Form 5329 and supporting documents. But I wanted to e-file my state return. For some reason, TurboTax would not let me do this.

First the UI has gotten increasingly confusing. The flow is not as smooth as it used to be and it does seem like the guided process is not as easy to follow as before. There are definitely elements of the UI that is not intuitive as to what the user is supposed to do. For instance, the interest portion used to walk through all the entries from the previous year and ask if they were still relevant but now we just get a bunch of boxes all with "needs review". Ok, it needs review but what am I supposed to do with that. I don't know what is going on with TurboTax but it is increasingly getting more and more cryptic for the user. Just go back to the way it was a few years back when the flow and UI made much more sense.

This is a horrible application. I am a CPA and know what I'm doing. I work on taxes for a living, and should be able to override fields and fix things, and still be able to submit electronically. The only option you give me is to mail it in, and send a physical check which I do not have. First and last time I will use turbotax.

i got on line version free from fidelity it was impossible to use. it froze with incorrect tax certainly my fault but i could not edit , cancel and start again or see the forms to work out what i did wrong i gave up paid for the desktop version and completed it. i reckon you owe me 80 dollars

I have used turbo tax for 20+ years and this was the first year that I found the "learn more" explanations to be extremely non-helpful. Even pulling the form to review was not enough (usually that is all I need). Had to actually go to irs.gov and download instructions for the form I needed.

1. TurboTax has trouble calculating the tax for the sale of my business in California with my being a resident of Florida currently. It double taxed the income because of interview process errors. 2. The cost of the product is way out of line. 3. You did away with It's Deductible which removed a feature from TurboTax that had to be replaced by other efforts.

we used desktop version - had problems with downloaded information causing rejection of e-filing; corrected by cancelling all work done and beginning again with manual entry of information from banks, credit unions and brokerages. NOT GOOD experience and difficulty with state return prompts although we didnt meet ltcg levels requiring a state return

I was disappointed this year for the following: 1. Last year Turbo Tax data not transferred to this years turbo tax 2. Did not include our full names, is missing our middle names 3. Forced m to included "premium turbo tax" and then charged cost 4. Got hung-up on the state tax return for questions that did not apply and did not apply to our return 5. Tried to force us to use online forms in lieu of on my computer Hope next year you change you "style"