It gets easier every year but some of the questions asked are not clear. Some do not have extra notes to click on for more info. Google helped. At the end, while paying to file state return, it was not clear about charging me $40 for e-filing Fed return. I was nervous until I filed and was not charged $40.

Did not care for the online download. Previously I used a CD for many years and never had problems. Took several attempts to get it downloaded. Then it was not able to import my documents from Ameriprise. System would say it had the information but when I proceeded I always got an error message so I had to manually enter all the info, taking hours longer than previous versions.

1) In the forms view, e.g. looking at the 1040, I click on a box to see where the amount came from, and it takes me to a long worksheet with no indication of where among the hundreds of lines is the one pertinent to the box I clicked on, 2) While going through the filing process, I have to enter the routing number and account number four times each. I understand the need for security and checking for typos, but couldn't there but a button on the state setup that says to use the numbers I just entered for the federal?

I purchased the Premier version since it is supposed to take care of investment rental properties. It does not handle a conversion of a primary residence very well. The issue wsa the partial year as home vs. rental. Clunky interface and I ended up working around the system to set it up as if it were a newly purchased property. Improvement is needed to make things easier.

Software inaccuracy in transferring and displaying calculated depreciation on rental property to summary screen on the Asset Entry Worksheet and to Sched E. Had to Select Sched E enter some info manually. I tried forcing TurboTax to recall; then went through each question in the interview very carefully and this didn't work, so I made the manual corrections by deleting the asset, entering everything again and showing the depreciation recorded in prior years. It was a giant pain and quite frustrating.

Problem with your Print Center area, it kept giving me the STATE DOCUMENTS page instead of the normal computer PRINT page. Definite GLITCH in the software. I worked around it as it did not start doing that until after I had input all my data and had my tax result.

I was unable to file my State Return in the online interface. I finally had to open the app which was I glad I had downloaded. I knew how to use because I had before. Finally my State Return went through. You need to fix the online interface for state returns. It sucked.

Overall a good experience filing again this year but one improvement can be made to allow me to e-file next year: Please add the ability to input NRA (for Non Resident Alien) in spouse's social field. My spouse is an NRA and not able to file taxes until US immigration proceeds further and she is assigned a social security number. While there was a question about NRA's in this year's turbo tax product, answering that she was an NRA for the full year still required me to input numerical values for her social security number. Since that is a required field I have to mail my returns and manually type in NRA onto the return generated by TurboTax

I was disappointed that the system would not calculate my 2024 Social Security Adjustment payment. I had to do a good bit of research to figure it out before I could file. Also, it required me to research my 2024 Spousal Tax Liability adjustment, another time consuming effort, even though I was able to import my correct 2024 Turbotax return.

Turbo tax used to have "it's deductible" which made summarizing no cash contributions straightforward. Now you have to click multiple times for every item. Turbo tax also used to provide an estimated tax for the next year from your previous year's taxes. Now you have to manually enter the information you already entered for your taxes in the w-4 form calculator. Turbo tax used to have understandable help and descriptions for items you are working on. Now they generally copy the incomprehensible IRS documentation and make you pay extra for live expert advice.