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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,131-1,140 of 5,680 reviews
Apr 14, 2026
Reviewer name: treace1
5 out of 5 stars
5 out of 5 stars review

Easiest way to do your tax return

This is the easiest way to get our tax return done. Was also able to do both adult children with simple returns and a state return under the same Turbo Tax account. I used an incorrect ID number when filing and Turbo Tax immediately let me know the return was rejected and what the issue was. Very nice to use year after year and retain the historical information and not have to retype everything in.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Apr 14, 2026
Reviewer name: Cocoadyva
3 out of 5 stars
3 out of 5 stars review

Good but with Kinks

unable to locate answers to issues without going through tons of history comments from "the community" It wastes so much time. Additionally electronic filing not working. Keep receiving errors. No way to resolve errors quickly is a pain. Tried all solutions still not working.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 5, 2026
Reviewer name: Frieden
4 out of 5 stars
4 out of 5 stars review

There are some issues....

I have used Turbotax for quite a few years, but I did not want to e-file my state return. In the past there was no problem printing the paper copies necessary. This year, after choosing to e-file my Federal return, and successfully doing so, the software didn't give any options other than e-filing my state return. In order to print the paper copies for filing by mail, I had to go back and change the e-file option for my Federal return. I hope that works without messing up my Federal e-file. Other than that everything else worked pretty well.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 18, 2026
Reviewer name: mark6950
3 out of 5 stars
3 out of 5 stars review

1

I entered all my information and for some reason Turbo Tax did not save it even as I saved along the way. I had to reenter everything and complete the process. Now I had completed a draft of my Son's and I don't see that in the ready files to continue working on. This causes delays and rework and I am not happy about it. I will contact help desk to avoid reentering,

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 6, 2026
Reviewer name: akaArturoK
3 out of 5 stars
3 out of 5 stars review

Energy-saving credit caused problems w/o warning

TurboTax should have warned me that the IRS was not accepting returns with an energy-saving credit and when to expect to file. Intuit must have known about this prior to March 4 when my return bounced. Now I have waited until the date TurboTax supplied after the bounce, and I'll see if the return is accepted.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 21, 2026
Reviewer name: BMoen25
1 out of 5 stars
1 out of 5 stars review

You are asking for frustrated customers

I like your app and have used it for years but this year, when going to file t I had to enter my name and address 3 different times! How frustrating since you already know my name and address!! How about entering it and letting me change it if needed? Same with bank codes and accounts. How about I enter it once and then confirm it?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: Ross_44
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is my savior (for taxes)

I did work with one of your online experts who patiently worked through the entries that were causing the problem. Together we found the entries that needed to be corrected. We have both sent you suggestions for improvement next year. I've use Turbo Tax for the past 20 some years and appreciate all the auto carry forward totals that would be impossible to keep track of manually. Thanks again.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 28, 2026
Reviewer name: Georgia SALT Limitation
1 out of 5 stars
1 out of 5 stars review

2025 SALT Limitation Incorrect

You miscalculated the Georgia 2025 SALT Tax Limitation. I went from a $1000 refund to owing over $600. It took you until 3/24 to notify me of this change as well. The $30 filing fee reimbursement is a nice gesture, but not enough considering I now have to adjust for covering a large portion of money I wasn't planning on paying - since I trusted your software and planned accordingly

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: DMT11
2 out of 5 stars
2 out of 5 stars review

Disappointment

Import feature of tax documents related to investments did not work at all which was very disappointing since this is one of the reasons i paid extra for Premier version. I have not had any problem in the past importing but this year had to enter them all by hand. If that is the way it will be next year I will stop using this product.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 9, 2026
Reviewer name: grnsebring
2 out of 5 stars
2 out of 5 stars review

2025 Turbo Tax a lot more glitchy that in the past

I have been a Turbo tax users for many years. This year I was very disappointed in the product. Error loading W-2, many issues with internet connection. Problems downloading investments from brokerage accounts. Install challenges. Too many for what has been a good product in the past.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382