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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,756 ratings5,756 reviews
  1. 5 stars42% (2,401)
  2. 4 stars25% (1,426)
  3. 3 stars17% (971)
  4. 2 stars8% (444)
  5. 1 star9% (514)

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Showing 1,121-1,130 of 5,756 reviews
Mar 10, 2026
Reviewer name: MickeytheK
5 out of 5 stars
5 out of 5 stars review

TurboTax is a great product

Changing the look-and-feel of the product from last year to this year made it a little awkward for me, since I am used to a particular look-and-feel. I also could not find the non-cash charitable contribution valuation guide that was previously in the program.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 24, 2026
Reviewer name: TurboTax850
3 out of 5 stars
3 out of 5 stars review

One would think Turbo Tax would be better by now

Product does a reasonable job of walking a taxpayer through topics but seemingly skips sections which must then be addressed through the summary page, when it becomes clear the tax software thinks a section is complete, yet entire topics have been omitted. A knowledgeable taxpayer can easily navigate, knowing what needs to be accomplished. Also, paying for a State filing with a credit card via the Intuit site is the most difficult purchase I've ever made online... incredibly poor webpage layout and clumsy interface. Just terrible.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 4, 2026
Reviewer name: LuJi
4 out of 5 stars
4 out of 5 stars review

TurboTax is good overall !

Turbo Tax is easy to be using. I had TurboTax for over 10 years. Only this year filling 2025 tax, I had 1 error on state tax M1W form. I called Support agent, she helped me very patient for over an hour. that error still could not go away. Finally. I have to print my state tax files and using mail filling

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 12, 2026
Reviewer name: Taxes n NC MO IL AR
5 out of 5 stars
5 out of 5 stars review

Intuit Desktop Tax Software is Easy and Accurate

I have been using Intuit tax desktop software since the early days of MacInTax. Never have experienced any problems or inaccuracies. I trust their products to be easy to use and up to date on all tax law changes. And I have for many years had returns with incomes in multiple states. As my tax returns have increased in complexity, I have moved up the scale of their various product offerings. While I think some of their add-on item pricing is a bit high, the convenience always wins out when it is time to actually file my returns.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 28, 2026
Reviewer name: Shocked123
1 out of 5 stars
1 out of 5 stars review

Turbotax did not catch DUPLICATE 1099

I mistakenly entered the exact same 1099 form from my financial company twice and Turbotax Premier added it in both times,costing me an additionalm $528 on my Fed. tax and additional $179 0n my state tax. I already filed both Fed and State and already received refund from state which did not catch error. I am very disappinted and shocked that Turbotax did not flag this duplicate form 1099. Now I have to file an amended return on both Fed and State. I'm not paying for more support from Turbotax to fix a problem it should have caught before I filed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 9, 2026
Reviewer name: rdpelican
4 out of 5 stars
4 out of 5 stars review

Turbotax was slow to have key sections available.

I most needed turbo tax early, - end of December till 15 Jan 2026 - in order to determine my tax liability for lump sum distribution of Social Security. Turbo Tax was not updated for key interfaces until end of January 2026. But the Federal Tax IRS information was also not complete as late as Jan 21, 2026 for IRA Distributions. Turbo Tax would not allow partial inputs for key elements in attempting to manage my liabilities for 2025. I framed my taxes manually early January in order to pay 4th quarter Tax payments. Early April, I returned to Turbo Tax and updated to finalize tax filing for 2025. The software hung up on the previous inputs accomplished in January. I completed my taxes manually. After complete, I started Turbo Tax over with a new file and it worked smooth. Generally the flow was good, with notes, recommendations, and explanations. Not having the forms available during the program made it difficult to follow some of the instructions. Bottom-line, Turbo Tax provided a good backup to my manually prepared forms.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 1, 2026
Reviewer name: celden
3 out of 5 stars
3 out of 5 stars review

Needs more work

This is the first time TurboTax has missed a big area for me. I have mulitple 1099's to pull down from several companies and TurboTax will not let me automatically pull the values in. Additionally, when there is an error in my tax return, caught by TurboTax, it does not walk me through the solution.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 20, 2026
Reviewer name: George 95
4 out of 5 stars
4 out of 5 stars review

TurboTax very good. Couple of points to improve.

Very good experience, as usual. A couple of points of confusion: * A 1099-R form was included that was not needed this year (was used last year). Software insisted that fields needed to be filled in. It was tedious to find a way to delete the form. * The offer for Turbo Tax Advantage was confusing. Software went to accounts web page. Not clear what to do next.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 9, 2026
Reviewer name: Some guy doing his taxes
4 out of 5 stars
4 out of 5 stars review

Good, but they charge for state e-Filing

Software does an excellent job of walking you through the complicated tax code to zero in on what applies to your situation. Would give it a perfect score if it would draw last year's AGI into the return (had to look it up on the old file), and ESPECIALLY if they wouldn't charge e-file for the State! The state doesn't charge to e-file! Why should TurboTax? They shouldn't.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.

Mar 29, 2026
Reviewer name: LarryK52
4 out of 5 stars
4 out of 5 stars review

TurboTax user interface is getting worse

No way to handle multiple Homeless Contribution Tax Certificates for Colorado return. The screen for entering investment 1099's has large blocks for each possible source and duplicates some entries. The large spacing makes it difficult to recognize unnecessary duplicates. In some instances, TurboTax user interface is getting worse. In general, screens need to be concise and to the point without unnecessary decoration. When fields have supplementary details (which may have been carried over from the previous year), there should be an obvious indication that a popup form is available for the field.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382