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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,111-1,120 of 5,680 reviews
Mar 31, 2026
Reviewer name: IrritatedRabbit
3 out of 5 stars
3 out of 5 stars review

1099R code G continuing problem since 2017

1099R code G was apparently a problem in 2017 and still not made easy to do in 2026. Had to enter as if it was two forms in order to get the all ready taxed to show entered into a ROTH and another to show what went into the traditional IRA. This could and should have been made easier to use by now!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 5, 2026
Reviewer name: 1969 Camaro Guy
3 out of 5 stars
3 out of 5 stars review

Many years with Turbo Tax - bought the wrong one.

This is the first year I wasn't completely satisfied with Turbo Tax. I had to figure out on my own that I had o upgrade to Premier to get the feature I needed to file my taxes. Software works well with Win 11. I did have to contact support but I figured out the issue before they called back. They did call back sooner than promised.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 8, 2026
Reviewer name: PapaJohn454
3 out of 5 stars
3 out of 5 stars review

Turbo Tax + Windows 11 = Not so good

I felt the Online version railroaded me. I wasn't allowed to choose what I wanted to work on. So I went with the Desktop version. But, the Desktop version will NOT let you download financial information from third parties if your copy of Windows 11 isn't activated. Thus, Turbo Tax forces you to pay for and activate Windows 11 if you want to use the Desktop verson. However this turned out to nullify my Desktop choice because Windows 11 just inserted the Cloud (One Drive) into my file paths without asking, In the end I might as well have been using the Online version.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 6, 2026
Reviewer name: AF48
5 out of 5 stars
5 out of 5 stars review

Help requirements, or Help Directory

I love Turbo Tax, and have been using the program for many years, but I'd like to see one change made. When I have a question or need help for example, where do I enter Union Dues, where do I enter unusual medical expenses, what if my wife died, which she did, can I sign for her, do I file as a single etc.?? I don't want to log-in online or be returned to the Turbo Tax website for an answer. I would like to see you install a pro-active data base where I can enter simple questions at the top of your program where it says "help" and receive an immediate or simple answer like a "directory" of some sort and not be redirected to the internet or back to your company's website.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 10, 2026
Reviewer name: MickeytheK
5 out of 5 stars
5 out of 5 stars review

TurboTax is a great product

Changing the look-and-feel of the product from last year to this year made it a little awkward for me, since I am used to a particular look-and-feel. I also could not find the non-cash charitable contribution valuation guide that was previously in the program.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 6, 2026
Reviewer name: wolsonjr
2 out of 5 stars
2 out of 5 stars review

worst year ever

I have used TT for many years w/o problems. This year I considered the online version, but I had some questions. I could not find any way to get answers to my questions except to sign up for tax advice which is not what I needed. I had questions about the online program/process itself. So I went with my normal download program. Entering my tax info was very good as it always has been. Federal efile was fine. State efile was a disaster. The state refused it for supposed driver's license errors four times. No matter what I tried it would not work. The problem was compounded by Turbo Tax. On going through the refile process, there was no way to use a different verification option which would have probably worked. The original process has a choice of options, but once I elected to use the DL option, I was never given an opportunity to try one of the others. I ended up filing by mail because the DL issue was not resolvable for whatever reason. I will be having second thoughts about next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Has become more complicated to use

You made things more difficult to accomplish this year. I mistakenly chose to import investment info and apparently it interpreted this that I wanted to do it for every investment. And I couldn't figure out how to go back and undo that choice. So to fill in one number (interest) for several small accounts, I had to fight with it to let me just put the number in. These were accounts that I couldn't import the info for because they weren't on the list of choices. Just seemed overly complicated this year. Then when I got to the end and tried to file my forms, it informed me that it couldn't because I needed to update it. Why on earth didn't it tell me that when I first started filling the information to file the forms so that I didn't have to go through that again?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 17, 2026
Reviewer name: TurboTax Mass
5 out of 5 stars
5 out of 5 stars review

TurboTax 2026 Review

Overall it went pretty smooth. One area that could use a bit more instructions was the following: When entering a 1099-R I got to this screen Titled: "Tell us which person may have qualified for a penalty exception". Since there was only one person I assumed I should select Continue, but that didn't display the exceptions. I finally figured out I needed to select the Edit pencil icon to see the Exceptions. I recommend something like: Click Edit to see the Exceptions.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 24, 2026
Reviewer name: Engineer55_original
4 out of 5 stars
4 out of 5 stars review

Improved!

I found this year's 2025 Premier version a big improvement over 2024's version. Navigation through it backwards and forwards was nearly faultless. It asked very good questions and had very good help explanations to keep me moving. I very much like the desktop downloadable software and DO NOT WANT the Online version TT is trying to push me too. I did not like the constant efforts to move me to the On Line version while downloading the desktop. It seemed like I had to decline that pushy option at least 6 times. Please keep the downloadable product and at competitive pricing. If you drop the desktop product, I will be forced to go to your competitors. Please do not push me away, I like your desktop product. Thank you.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 11, 2026
Reviewer name: cm20250311
5 out of 5 stars
5 out of 5 stars review

Great Product

Great product that I will continue to use and recommend. One suggestion would be to enable turbo tax to read previous year's return and enter info from that return where appropriate. For the 2025 return I had to manually open the previous year's return, search for some information, and manually enter it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.