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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,756 ratings5,756 reviews
  1. 5 stars42% (2,401)
  2. 4 stars25% (1,426)
  3. 3 stars17% (971)
  4. 2 stars8% (444)
  5. 1 star9% (514)

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Showing 1,111-1,120 of 5,756 reviews
Mar 18, 2026
Reviewer name: ExPatInVancouver
3 out of 5 stars
3 out of 5 stars review

Meh

This product has seriously declined in quality in recent years. The online version is more expensive and lacks the form view. Additionally, it will skip parts relevant to my return, forcing me to hunt them down (at least the help system is good). The continual selling of add-ons and paid help is obnoxious.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 31, 2026
Reviewer name: Tom in WI
4 out of 5 stars
4 out of 5 stars review

Very good

Was very easy working with this year's product. Investment information upload is a great feature. I had one problem with entering RMD information. I had to divide the RMD amount between the IRA distribution to me and the QCD. There was no instruction on this.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 22, 2026
Reviewer name: Michael 80
5 out of 5 stars
5 out of 5 stars review

Thanks Turbo Tax

Some time ago I must have mistakenly created a second account and have never been able to eliminate it, although I tried. That glitch aside, I've found each succeeding year of your product to be better, and more comprehensive then the last. Some features that have been added have been particularly helpful as I and my wife have gotten further in our retirement and rely on our retirement instruments and investments. That being said, this current version might very well be my last. Even with the tools and logic built into the program, my cognitive skills make it difficult to find my way through the forms as easily as I once did,

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 12, 2026
Reviewer name: Leoman WA
5 out of 5 stars
5 out of 5 stars review

It's good to be back

After a respite where we had more complex returns given the death of two family members, we came back to compete our own return (which we had done for years previously). TurboTax never ceases to amaze me with its simplicity that can make a moderately complicated return seem easy with the guided process. The ability to import records from our investment providers is such a powerful function that make it possible for us to do the return ourselves. It's good to back with TurboTax!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 15, 2026
Reviewer name: Enigma51
3 out of 5 stars
3 out of 5 stars review

Fixing errors from the checking tool s not fun

When I had to correct errors on the form that the checker tool identified, mainly missing recipient's address, city and zip code (due to the incomplete form import) or the determination of investments being digital vs. non-digital assets, I had to correct 392 errors by clicking each attribute one by one, which took over an hour. There should have been a bulk update on the same type o responses.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: EJ361
4 out of 5 stars
4 out of 5 stars review

TurboTAX Premier needs improvement with ESPP Sales

I was forced to upgrade form Deluxe to Premier to handle the sale of ESPP shares (Employee Stock Purchase Plan) as Turbotax did not disclose that the Deluxe Edition would not have the required forms, it only said that Premier would offer extra help. After paying the upgrade charge, Turbotax Premier was extremely clunky and almost impossible to work with regarding the handling of the Compensation Income. The program interface would not allow me to input that the Compensation Income was not included in my W-2, attempting to correct this in both the Forms and interview mode. Eventually I had to delete all the information and re-do it, going through a very exact non-intuitive interview process that would have specific answers trigger the question regarding the Compensation Income. Researching Forums, this is issue has apparently been going on for years without TurboTAX addressing the issue.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 24, 2026
Reviewer name: gqnkosi
3 out of 5 stars
3 out of 5 stars review

When will Turbo Tax make state efiling FREE!

It is garbage that Turbo Tax charges extra to efile state returns. There reasoning for not doing so is simply a lie that no one believe, when they say not every state requires people to file tax returns, when in truth it is a ploy to extract more money from clients.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: AmandaOlivia
2 out of 5 stars
2 out of 5 stars review

Turbo Tazx STILL no user friendly

Very frustratiing experience. One screen tells me everything is complete, then later it tells me I need to enter more information. There is no way to blow past that error and no way to file without the information. AND it doesn't help you with what information shoudl be entered or where to find it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 25, 2026
Reviewer name: TLasso
5 out of 5 stars
5 out of 5 stars review

Rentals made simple

Really like TurboTax for our rental property. Makes the filing simple. I haven't used any oher program so I relly don't know if there is another one out there that would save me $. It also allows you to do different things to see if submitting a different way gives a better return. One thing I would like is to better understand how safe it is to do the online version. Always worried about identity theft and always used the download because I don't like all our info "out there".

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.

Mar 15, 2026
Reviewer name: Robert0Allen
4 out of 5 stars
4 out of 5 stars review

Send This to Tech Staff

Multiple problems today trying to launch and update TurboTax to complete my 2025 tax returns. First I tried to launch TT by clicking on a return I had been working on, but nothing happened. I shut down my Mac and restarted, but this made no difference. Then I clicked on TT icon in the dock. Same result even after shutting down and restarting the computer. Finally, I removed TT from dock and launched the app from the Applications folder after once again shutting down and restarting. This finally worked. (Running macOS Tahoe 26.3.1)

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.