Be aware of following: TURBOTAX PREMIER 2025 DESKTOP IS NOT UPDATING AND POPULATING DATA THAT I HAVE INPUT. WORKING WITH CARRIE AND ASHANNA SUPPORT THEY SAID IT WOULD BE FIXED. LAST UPDATE DID NOTHING. PROGRAM STILL FAILS ALL SECTIONS.. Running Win11, HP 12gb memory 1tb storage.  . . TURBOTAX PREMIER 2025 DESKTOP IS NOT UPDATING AND POPULATING DATA THAT I HAVE INPUT. WORKING WITH CARRIE AND ASHANNA SUPPORT THEY SAID IT WOULD BE FIXED. LAST UPDATE DID NOTHING. PROGRAM STILL FAILS ALL SECTIONS.. . . . Did it on the weekend... IT DID NOT RESOLVE THE PROBLEM... TURBOTAX PREMIER 2025 DESKTOP IS NOT UPDATING AND POPULATING DATA THAT I HAVE INPUT. WORKING WITH CARRIE AND ASHANNA SUPPORT THEY SAID IT WOULD BE FIXED. LAST UPDATE DID NOTHING. PROGRAM STILL FAILS ALL SECTIONS.. Running Win11, HP 12gb memory 1tb storage.  . SECURITY LEVEL NO IMPACT. DEFRAG ARE YOU KIDDING... WIN 11 ALWAYS UP TO DATE... EVERY WEDNESDAY.. IT IS A SOFTWARE ISSUE IN TURBOTAX PREMEIR WIN11...  RUN A TRACE AS EACH ITEM SHOULD UPDATE IN THE DATABASE AND THEN POPULATE THE SCREEN...  WHAT ARE THE TECH'S DOING?  DO THEY NEED AN AI SUPER HELPER?? -------------------------------------------------------------------

This year I was really apprehensive about doing my taxes by myself, Lots of changes! Retirement, Social security, Pensions, Rollovers, sale of property, etc. I have trusted Turbo tax for 30 years & I knew I would be ok! I had questions & I learned things. Turbo tax walked me through everything. Questions answered in the community, also Look-Up, were all very helpful! When I was done, I was nervous that I may have put something in the wrong place, So I got the Adviser, The best $60.00 I have ever spent! We reviewed the entire file with screen share. The advisor was the nicest man, he answered all my questions & checked that everything was in order! No rushing, he took his time! He was Awesome! Peace of Mind= Priceless!

WOW the number of built in ads for additional services is getting out of hand. I don't need or want that. This is really a big turn off to me as a long time turbotax user. It started when I installed and was getting pushed into the online service. IF I WANTED THAT THEN WHY BUY THE DESKTOP???? I don't want that. These upsells are getting bad. do what you will with this feedback, but I might switch to FreeTax USA and save some money. They push the upsells even less.

This was the worst year with turbo tax ever. I am seriously considering purchasing another product next year. Complete your entire return, it locks up, and then disappears and I have to start all over. It doesn't save as you go. Screw the on line feature, use the desktop. I am truly p-off. I wasted so much time and energy to have everything disappear.

Most things work ok. However, your payment options on New York State are awful and extremely awkward, and your new app doesn't help, it just repeats whats in the form. You need to reword this or you lose me as a customer. Either the prompts need help, or you need some new options.

I've used Turbo Tax for over 20 years. I love it! I started using it when my tax accountant would meet with me and ask me questions and I noticed that he was preparing my taxes with tax software. There was no reason I couldn't do that and save myself money.

Every year you change your product unnecessarily. I use Turbo Tax to file every year, so that it stores my and makes completing my taxes easier. You have a track record of making changes that make my taxes harder. This year has been a nightmare. This year I'm at the last step and can't transmit my taxes because of some software bug. You added some crazy feature that is apparently affecting a lot of people. And despite having to wait for "updates" every time I start your program, you can't fix this bug before tax day. What am I paying you for? I can file using free software. And I plan to do so in the future.

I bought the $60 tax advice option. The original person who called me setup a time to call me back, but she never called me back. I had to request another tax expert. That person called me and her computer wasn't working right. She had to go offline and restart her computer. It took about 20 minutes. When she got back she could only see portions of my computer screen. Frustrating.

The HSA section needs a bit of help. I am on a family plan, and it only wants to know my contribution and if I also made contribution to my wife's HSA. By ignoring it an starting from scratch rather than try and import my return from last year, I was able to get it to work without telling my that I overpayed and I either need to withdraw or get charged 6%. I also have an under 25 son non dependent that is on the HSA plan, which I am guessing is what might have been causing some of the problems.

We have used Turbotax for decades. The program isn't quite as easy to use as it used to be, but we continue to like and use the desktop product. Certainly no comparison to trying to do this manually, as we have a lot of deductions and other credits. I feel confident knowing I don't have to check my own math with the calculations being done for us.