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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,756 ratings5,756 reviews
  1. 5 stars42% (2,401)
  2. 4 stars25% (1,426)
  3. 3 stars17% (971)
  4. 2 stars8% (444)
  5. 1 star9% (514)

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Showing 1,101-1,110 of 5,756 reviews
Apr 9, 2026
Reviewer name: Jill cat lady
1 out of 5 stars
1 out of 5 stars review

Turbotax erroneous prompt cost me a lot to resolve

Turbotax prompted me that I had overfunded my HSA account and that I would be penalized 6% if I did not withdraw funds. I did so only to find out that I had in fact, it was not overfunded. To get this resolved, I had to take a lot of time contact my HSA admin and pay $60 for tax advice on Inuit to get this resolved even though it was it was Intuit's mistake. Turns out this prompt may have been generated from some interview about last year's taxes that I was unable to go back and see or correct. Not happy about all this.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 10, 2026
Reviewer name: CurtW66
4 out of 5 stars
4 out of 5 stars review

TTax still has work to do

TTax still makes 1099-R's confusing when 2 people have one or more each. You have to research your account number to associate it to which person when it shou know when you import it based on the account number and name. TTax should know the Capital Gains threshold for State reporting - and stop trying to push State filing down our throats when it's NOT REQUIRED. IF TTax can save our SSN's for annual review, why can't Driver License be remember and just reviewed as well? You know if a license is expired based on prior entered date!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 10, 2026
Reviewer name: Susanxxxx
4 out of 5 stars
4 out of 5 stars review

Import issue

Turbo is usually great, however this year the import process had a bit of a security issue. I understand this can happen and things change but turbo tax should have posted a solution to fix security hang up. Instead they recommended manual entry of transactions. Solution is to reset permissions to access local network.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Customer Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 1, 2026
Reviewer name: celden
3 out of 5 stars
3 out of 5 stars review

Needs more work

This is the first time TurboTax has missed a big area for me. I have mulitple 1099's to pull down from several companies and TurboTax will not let me automatically pull the values in. Additionally, when there is an error in my tax return, caught by TurboTax, it does not walk me through the solution.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 23, 2026
Reviewer name: Smiling John
5 out of 5 stars
5 out of 5 stars review

Works as well as advertised, and I recommend it.

Product is easy to use, is accurate, and compatible with my windows 11 system. Had a little trouble at the end, it wouldn't update when I first signed on to efile, but it did update after I opened the return and attempted to efile. It accepted the update. I didn't need any support this time. On balance, it worked out well up to this point.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 5, 2026
Reviewer name: AJax76
1 out of 5 stars
1 out of 5 stars review

Outdated app

I've used TurboTax for many years. Will not any more from next year. The app is so outdated. Constantly needs update. Random errors. Smart Check tells me there is an error at form 2241 but no explanation or link to where it is - something very basic this day and age. Even typing this review feels stupid - it constantly moves the cursor to the end. There is a new app every year and I can't even delete them. It's becoming just ridiculous. One big draw was to share with 5 family members and that got killed last year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 28, 2026
Reviewer name: geechieboy54
4 out of 5 stars
4 out of 5 stars review

Good Tax Program

When I take a break, close TurboTax on my desktop and come back at a later time or day, it aways opens to the very beginning/start of the return. When I first started using TurboTax over 25 years ago, it always took me right back where I had last entered in information. I do not like that this is not still possible. It may be, but I do not know how to get that to happen anymore. Also, TurboTax is getting less easy to use.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 14, 2026
Reviewer name: TG Smith
4 out of 5 stars
4 out of 5 stars review

Great - Except for charity donations.

Great as always, but since there is no longer ItsDeductible, please make importing .txf files for donations more complete/streamlined. Importing the file itself isn't difficult, but then completing all the necessary additional information is cumbersome. Not sure I did it correctly. Thanks!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 2, 2026
Reviewer name: 8 year user with PTPs
3 out of 5 stars
3 out of 5 stars review

2025 Premier review - problems I had

This year your program was kind of buggy and the interface not as good as last year. When I went to enter data for 1099 forms the program would not let me enter anything. Spent the whole afternoon trying to get it to work. Finally had to search online to find a work around. Luckily it looks like it got fixed in an update. The way you display the list of accounts when doing 1099 forms takes up too much vertical space - don't need so much blank space around each account as it limits how much i ca see at one time on the screen. Also, why do you NOT do form 8990? It would not that complicated for the TT to fill it out. It is somewhat confusing (due to poor irs instructions) on how to fille out and takes me a lot of extra time as i need to figure out how to do it. Also, anyone who needs a 8990 must now file by mail not by e-file as there is no way to add it to the return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 6, 2026
Reviewer name: Aussie 5
4 out of 5 stars
4 out of 5 stars review

More Difficult to Navigate Than Previous Years

I have used Turbo Tax for many, many years. I found this year, where it seems you were trying to simplify it, made it more difficult to enter info. And why would you assume most people don't do estimated taxes. Many of us do and I had to go find where I could enter it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.