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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,091-1,100 of 5,680 reviews
Feb 17, 2026
Reviewer name: Guardianw007
3 out of 5 stars
3 out of 5 stars review

Beware the Switch from Online to Software

Annoyed this year as I switched from online to software. Difficult to transition between the two. Also, buggy software wouldn't let me file electronically because of the way they imported a form, until I deleted teh form and entered it manually. Paying too much to do TurboTaxes job for them.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Reviewer name: dm20252627
4 out of 5 stars
4 out of 5 stars review

Review

Compatibility issues between TurboTax 2024 and Turbotax 2025 software. I prepared the 2024 return with TurboTax using with Windows 10. Now I prepared the 2025 return it with Windows 11. My data from 2024 was not correctly transferred when starting the filling in the software for 2025.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 10, 2026
Reviewer name: Ghwqt
4 out of 5 stars
4 out of 5 stars review

I thought TurboTax wanted a review and not eye-...

Did not communicate with you. Couldn't download 1099-R forms this time. TurboTax seemed to push me into purchasing something else rather than letting me move on. Sometime my mouse wouldn't work and I would have to touch the screen. I've used TurboTax for decades and this was the most challenging.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 13, 2026
Reviewer name: Sammy1944
5 out of 5 stars
5 out of 5 stars review

TurboTax is helpful

TurboTax makes filing easier and quicker. The only thing this year was that when trying to put a credit card in to pay for my state tax filing I couldn't put in the December month in the dropdown box it only went to 10 not 12 and I had to use a different credit card.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 11, 2026
Reviewer name: JerryPlouffe
2 out of 5 stars
2 out of 5 stars review

TurboTax was not awesome this year!

I encountered a problem with importing rental property information from 2024. I have been using TurboTax successfully since 2015 to report rental income and deductions, and especially loved the depreciation tracking feature. Turbotax automatically computed the rental's depreciation in all prior years, but not this year. I found a problem report about this issue on your support site, and it indicated that the issue was fixed, so I updated my software and started a new return (importing my 2024 TurboTax files, of course). Unfortunately, no rental information was imported (all of my other info was successfully imported). I finally found a workaround with the assistance of your support staff, but no one directly addressed the apparent import bug. Please resolve this issue so that I am not forced to use other tax software next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 9, 2026
Reviewer name: LTMNC
5 out of 5 stars
5 out of 5 stars review

I love using Turbotax

I use the import feature to import my 1099-Rs, 1099-INTs, and Consolidated Statements from my investment firm. This is easy and eliminates input errors. I also like several features such as the 1099-R summary that shows all my retirement distributions and pensions,. We have a basis (some tax free money) in our Traditional IRAs. The IRA worksheet tracks the basis and shows any Roth IRA conversions and balances by year as well as contributions and distributions. Makes it easy to review and track.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: Tracyrh
5 out of 5 stars
5 out of 5 stars review

1099 INT & DIV format was too kludgy for my taste

Everything was fine except for the 1099 INT and DIV entries. I have many interest and dividends and the big "balloon" visual. There was too much scrolling! Would prefer a list view with Payer - Amount - etc. Would be more compact. There was too much scrolling up and down. Sorry. I've been a user since the DOS days in the 1980's.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 6, 2026
Reviewer name: TC6826
4 out of 5 stars
4 out of 5 stars review

Good but some issues

Previous years have been fairly easy without issues. This year there were issues with payer ID information. Allowed more than 7 digits in the entry screen but in the recap only allowed 7 and caused a error loop with no explanation. Had to call and get assistance. Passed the review process but then was rejected by Federal. Turns out there was an entry error that the review did not catch until it was rejected, Then the program highlighted it. This should have been caught in the review process. I did not expect these issues in a "premier" product.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 19, 2026
Reviewer name: MargueriteSoper
3 out of 5 stars
3 out of 5 stars review

Not Happy

I had to wait on Turbo Tax to update depreciations before I could file. I also had an issue getting my last year's return linked. It took me several week and about 5-7 hours total trying to accomplish this before I coul file my return. Would you be happy?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: Mikeinamillion
4 out of 5 stars
4 out of 5 stars review

TT is a great poduct

TT is an amazing product for how much it does to help simplify the leviathan Federal and State Tax Codes. I can't imagine a better product. 1. During the filing process I was not asked to get an IP PIN so the first transmission failed. 2. During file TT said I need to mail in paper copies of my Fede tax return. This is not necessary.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.