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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,756 ratings5,756 reviews
  1. 5 stars42% (2,401)
  2. 4 stars25% (1,426)
  3. 3 stars17% (971)
  4. 2 stars8% (444)
  5. 1 star9% (514)

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Showing 1,081-1,090 of 5,756 reviews
Mar 12, 2026
Reviewer name: TaxpayerOfOhio
4 out of 5 stars
4 out of 5 stars review

Lost Ease of Creating Worksheets

I opted to use the Premier version of TurboTax this year because I knew I had AMT issues to be addressed. In previous years I used the Deluxe version and liked that tool. What seemed to be missing in the Premier version was a means to readily right-click on entry blocks looking for a value and being able to quickly create a worksheet. These worksheets are valuable to me because they capture details of the values I am applying to my filing records. Moving to the Forms entry to provide details is not convenient.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 17, 2026
Reviewer name: ballardvale
1 out of 5 stars
1 out of 5 stars review

Arbitrary Paywalls and Buggy Software

Despite having the Premium version, the software logic is deeply flawed for residents of non-tax states. As a New Hampshire resident, I am forced to download a "blank" NH module, which effectively consumes the "one free state" credit included with the software. When I try to file in a state where I actually have a non-resident obligation, I am charged an additional $45 for the download plus e-filing fees. Furthermore, the desktop version is buggy. Attempting to move my return to a second computer as it comes with 5 installations, it resulted in an endless "download NH" loop that blocked all progress. Buggy, expensive, and frustratingly designed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: Rudin2
3 out of 5 stars
3 out of 5 stars review

turbo tax confusion

The program is not as self-explanatory as it has been in the past. When downloading from my investment account in previous years the program only required one connection to the internet, in this version there was numerous connections one for dividends, one for interest, etc. I often seemed to be stuck in a loop downloading the same information multiple times

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: Paul D 37377
3 out of 5 stars
3 out of 5 stars review

Good product

Overall it is a quality product that makes it "easier" to file taxes. Need to make it easier to update return based on corrected 1099s. This section should have a simple 1 button to take you through simply updating 1099s. Its a very common thing for them to be revised sometimes more than once. Also for states that don't have income tax (Yeah for TN!) it would be better to allow it to go straight to filing fed return w/o all the prompts to

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 5, 2026
Reviewer name: Johnjjhsd
5 out of 5 stars
5 out of 5 stars review

Why the boycotting by Vanguard

TurboTax is terrific and I continue to recruit my friends to use it. HOWEVER, you have to get the problem fixed for why all of the 1099 Int and 1099DIV and 1099 R info wouldn't link over from Vanguard, Wells Fargo and Charles Schwab such that I had to manually enter all of the data which was really hard especially on the 1099 DIV and 1099 R stuff. Please get this issue fixed for next year

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 2, 2026
Reviewer name: WhoCares0
2 out of 5 stars
2 out of 5 stars review

Overall Frustrating Experience

Very frustrated after spending an hour going in circles because TurboTax assigned a 1099-MISC to Schedule C instead of E. Even though it kept flagging the error, it never pointed me in the right direction to fix it. Ended up having to go back and delete everything and start over. I'm still not sure what I ended up with is correct, even after detailed review of all the forms. I think this is the last time I will use TurboTax after many years.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 19, 2026
Reviewer name: LedYelpats
2 out of 5 stars
2 out of 5 stars review

Too Many Inaccuracies, 20yr User - but no more

Terrible experience this year. User of turbotax (TT) for over 20 years. Always had little issues here and there, but this year (tax year 2025) was the WORST! Where to start... 1) after finishing my deductions i get a pop up telling me i qualify and could save big by creating an IRA. So i did. Then after doing that (opening an IRA account for both me and spouse for $8K each) TT tells me, sorry, you don't qualify for an IRA deduction. 2) I enter all my 1099DIV forms which total up to $x. On the summary of income page for the 1099div line is indicates my summary at $y. When i mouse over the total to see what makes up the summary, it gives me $z. All three values were different, one by over $10k. Big impact to my taxable income, but no idea how to fix to the correct amount. 3) I saved my work one evening owing roughly $300 in fed tax. Next morning, I open TT and It now indicates I owe $10K in fed tax. I changed nothing! I should've filed the night before!! 4) Amounts uploaded from brokers and listed in the import section, do not match the amounts reported or listed in the income summary section, or the detail page. 5) Why are you pushing me to the website application? I don't want my data on your website. 6) And what is with the constant upselling throughout? I don't want any of it. Stop asking.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 18, 2026
Reviewer name: mark6950
3 out of 5 stars
3 out of 5 stars review

1

I entered all my information and for some reason Turbo Tax did not save it even as I saved along the way. I had to reenter everything and complete the process. Now I had completed a draft of my Son's and I don't see that in the ready files to continue working on. This causes delays and rework and I am not happy about it. I will contact help desk to avoid reentering,

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 21, 2026
Reviewer name: nklawjhbdfklaihjsbfiq
1 out of 5 stars
1 out of 5 stars review

Turbo tax needs to be easier for students

Honestly It was just the worst to use. I am a student and I have scholarships that I got, I filed in two states, and there was just so many ways this could've been easier. you enter one thing and you see you tax return go from refund 1000 dollars to ow 300 and you are just confused as to what went wrong because what you entered was a scholarship amount, and then 30 minutes later it asks you if the thing you entered was a scholarship and was supposed to be included and then it jumps back to 1000 dollar refund. I hate turbotax

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 18, 2026
Reviewer name: Pontoon Bill
4 out of 5 stars
4 out of 5 stars review

One $900 Mistake in 20 Years,

I've been using Turbotax for probably 20 years. Last year, when I filed my 2024 return, you estimated a $1216 State Tax refund. Several weeks after filing, South Carolina Dept of Revenue came back and said that was wrong, I was only due a $309 dollar refund. I didn't argue wit them, I looked at it and they seemed to be right. That is the one mistake that has ever come back to me. I do appreciate how you keep track from year to year of capital gains and loses.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.