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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,071-1,080 of 5,680 reviews
Apr 10, 2026
Reviewer name: DXCXHXU
4 out of 5 stars
4 out of 5 stars review

Turbo Tax great except one minor glitch

Everything good except a glitch on this item below. "Dependent Wks form is complete and filled out, associated Student Wk form is filled out and has dependent specified as a student for 2025 - High School (Secondary). People Wk for dependent has blank TP/SP Link that will not populate. Form flags this as an error, if you try to efile your return it requests that you fix this error before filing. If you try to bypass the error and efile anyway it will not let you."

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 14, 2026
Reviewer name: 2025 user30
3 out of 5 stars
3 out of 5 stars review

Bad year

Had a lot of trouble with Turbo Tax this year. Could not enter our 1099-Rs. That feature seemed to be frozen. I noticed other filers were complaining about the same thing. Also, we couldn't file because of missing updates. Why aren't updates automatically downloaded? Or at least a notification that updates were available, which is the usual procedure. Also, what if I had filed before these updates were available? Wouldn't my return be inaccurate if these updates were not included? Turbo Tax seemed unprepared this year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
Reviewer name: Whippin Boy
1 out of 5 stars
1 out of 5 stars review

Turbotax Truly Sucks

Terrible - I've used Turbotax for 20+ years and this year I can't e-file. The progam sucks. The support sucks and I guess I need to find an alternative. Good Riddens with the Desktop version. I know you are sabatoging this on purpose with your idiotic business decisions.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 28, 2026
Reviewer name: Bob111J
4 out of 5 stars
4 out of 5 stars review

Income Company Identity for Completed Taxes

Experience is very good as usual with one glaring exception for entering income interest manually by company wafter the initial entries. On review one cannot discern multiple accounts by the same company name one from the other without clicking edit. We do not have much interest income, but this is still an aggravation when reviewing our joint income. I think the last four digits of the account number should show on the list after a person has entered their data.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 23, 2026
Reviewer name: david_ma
4 out of 5 stars
4 out of 5 stars review

useful

I wish I could tell turbotax "I want to enter my 1099-INT or my W2 or ... and enter the forms as I receive them, rather than having to go through the interview in a specific order. I use TurboTax every year for the past many (more than a decade) years. This is the first year where the program said sections were pending and I couldn't complete them in early february but had to wait for the software features to be implemented

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 29, 2026
Reviewer name: marcDj
3 out of 5 stars
3 out of 5 stars review

TT hit a "snag" after removing IRA contribution

TT hit a "snag" after removing IRA contribution. I was unable to resolve the snag, yet I was able to complete the return (passed final checks). Net result: higher AGI and lower tax (despite no change in filing status) - seems highly suspicious. I captured pdfs before/after snag to prove it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 23, 2026
Reviewer name: Jim 821
4 out of 5 stars
4 out of 5 stars review

NY estimated taxes loop

NY estimated taxes caused an inescapable loop. They were calculated on the initial runthrough, but showed up as $0 in the filing section. I went back to state taxes and went through again. It came up as the real number, and I went back to filing section. I elected to have them deducted. The next page said in red letters that it was $0, and I couldn't change. I gave up and canceled payments.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 10, 2026
Reviewer name: Tracyrh
5 out of 5 stars
5 out of 5 stars review

1099 INT & DIV format was too kludgy for my taste

Everything was fine except for the 1099 INT and DIV entries. I have many interest and dividends and the big "balloon" visual. There was too much scrolling! Would prefer a list view with Payer - Amount - etc. Would be more compact. There was too much scrolling up and down. Sorry. I've been a user since the DOS days in the 1980's.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 15, 2026
Reviewer name: zcg123
4 out of 5 stars
4 out of 5 stars review

Software update should not be mandatory

I would like to skip the software update when opening the software sometimes. Currently the update is mandatory every time I open the software or my return file. Because I want to have more control when to update the software so I can work offline and only connect to internet when I need a update.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 7, 2026
Reviewer name: Marine2104
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is Awesome

Edward was awesome! He was very helpful and thorough. He was polite and spent time to review the situation and help us through the process. It was nice to be able to have a good experience with someone who was knowledgeable and professional. You should hire more people like Edward!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.