I have been using TurboTax for a very long time. I think it does a good job of transferring last year's tax information which saves time. However, given that I already pay a large sum of money for the use TurboTax, I strongly feel that electronic filing for the state taxes should already be included. I could understand if the system limited the use of the electronic filing to one use, but electronic filing would be made so much simpler if the cost of e-File for states would be a major advantage over any other method.

Generally, I think Turbo Tax works very well. I have two things I don't like about the listing of Investment Payers. 1) I use to be that invest payers were listed by the type of income -- interest, Div/Cap Gains, Asset sales, now all payers for all income types are lumped together. 2) When I'm checking my entries for investment payers, why can't the list return to the last payer I checked instead of going back to the beginning? This is a definite hassle and inconvenient

I find that Turbo Tax is easy to use and is amaze at the end results of the info populated in the fields of the correct forms. I like that i can import my investments and bank information. I have been using Turbo Tax for over 30 years. I like that I have customer support and a community support page that I can google information if I need assistance.

This year I did the Premier version still using most of the Forms from last year. The interview process did not check correctly for double form entries transfers and seem to forget that a 1099-R was taxable which I corrected. IRA withdraw showed in 1040 no tax taken out and BOX 7 option 7 selected didn't really fix that until you go to 1099-R manually goto "Verify Box 7 Dist. Code" and review the options and select A4 in my case else the Turbo TAX totally misses this review ck from what I experience. For ADU Labor/Material deductions I never could figure which form to use so I ended up putting it on Schedule C since this was to be used for support services. Section 179 and 1065 all that is confusing for that sort of tax deduction.

Software doesn't change much year to year. I tried to do my taxes manually and a year I finally had to deal with a limited partnership, I gave up after 4 weeks of frustration and had to return to Turbo Tax. I had tried H&R block one year way back and found it deficient, so I haven't tried anything else. I found bugs this time again... percentages did not carry over to a worksheet from K-1 inputs, difficulty with K-1 inputs, notice that a certain form would not be generated from K-1, amounts not carried over from K-1, '.01' IRA distribution amount issue, and finding answers or help to questions is always a pain. Interface hasn't changed that much over the years and the walkthroughs are always helpful. I wish there was like IRA cost basis and other tax tracking summarreporting available in the package. efile submission is very quick and straight forward now, though it does not make sense to have to type in name/address information over and over. i did not like the organization of online help this year and thank goodness for Google's AI's ability to generate answers to questions.

I am unable to e-file my friend's tax return. I have used turbo tax to file for him for two years with no problem. Error message keeps coming on saying there is a problem. I have deleted cache and cookies and nothing helps. Wasted time trying to make it work. Will have to file by mail. Very unhappy.

TurboTax is much easier than the other software I used last year. My only issue this year was that once you clicked NO on the HSA contribution question, you could not go back and change it. We did decide to contribute to HSA and had to go to the forms to enter as going thru the HSA section would not as the question if you were contributing and did not have a place to enter the HSA contributions. I was using the Windows Desktop version.

There were three places where the turbo tax program got caught in a continuous loop and wouldn't let me proceed or save what I had input and I had to keep repeating the same steps over and over until it finally kept the info and let me move on. Also, at the end it gave me an error message that the file could not be transmitted by Inuit. Several hours later I tried again and it successfully got filed. This was stressful. The filling in of the forms took me 3 hours due to the glitches. But otherwise I like using turbo tax and have a high level of confidence in it. It was harder to use this year than in past years.

TurboTax used to be rather simple. t is now complex and doesn't cover all I'm paying for, like covering K-1 specific line items, and what needs to be installed. Same with completing stock data...had over 10 errors looking for whether a line item is a digital asset.

I've used turbo tax for years, but I have to say this year it was not as user friendly as before. Forms I needed were difficult to find. And previously the program would remember that I have 2 RMD's and ask about the other if not completed. Slightly disappointed. As well, all the sales attempts to make more money are ridiculous. I think we pay enough for the program that at least the filing should be free for both federal and state.