Turbotax is good for calculating deductions and credits that I wouldn't have thought of if I had manually prepared my tax return. It also computes the capital gain tax. I like filig on-line and get notifications on my refund status. I use Turbotax to prepare my grown children's taxes too.

Disliked the AI ... it was much worse than previous years. It didn't find the answers to my questions. I had to do it myself in the forms. Sale of my house ... was logged as income in my state form in an comment about minimum tax. This really got me worried to the point where I filed the Schedule D and Form 8949 anyway

My experience with Turbo Tax was pretty good. I have used it for years, so the familiarity helped. I did find that some of the detailed Help pop-ups for the Missouri return contain outdated information. Specifically, there is a pop-up concerning the different tax credits eligible for form MO-TC (Miscellaneous Income Tax Credits) that have outdated eligibility dates and percentages listed in the detailed description. An example of this is for the Pregnancy Resource Center credit. However, I suspect that several other credits have this same issue. Please work with the MO Dept of Revenue to get correct information for this next year. In addition, I would like TurboTax to be modified to e-file MO returns that include form MO-TC. The state is now able to handle e-file with form MO-TC and I believe some of the competitor tax software does this now. Let's get Turbo Tax up to date so that I can continue to rely on it! Doing so will retain customers and generate more state e-filing revenue.

I have been using this product for years. I like the fact that it guides you through the current year reminding you of previous data. Not sure I like the current interface. I hate the fact that Its Deductible is gone. Need to let me e-file 1 state tax as well.

I had major problems with the installation of the software. Spent over 2 hours with technical support trying to fix it. Reinstalled multiple times and very frustrating. After getting it fixed I did not like all the attempts to try to get me to use the online method. Very pushy and opaque on what would happen if I switched to online.

Given the complexity of our tax filing, TurboTax greatly simplifies the process. That said, TurboTax remains awkward when addressing the more complex investment issues such as1031 Exchanges. TT further fails to allow brokerage account renaming after account download, thus losing detailed account description.

I found it a little difficult to look at some of the inputs to the final tax forms once the process had been completed. I wanted to review a 1099-R after the tax forms had been completed but found that that data was hard to get to without having to go way back into the process. It would be nice if I could have looked at it at the very end to make sure it was right, without having to go back into the "income" area, unless I actually had to.

Almost gave it 5 stars, but I found when entering Foreign Tax paid to various countries, it wasn't user friendly. I entered every country (had several) and when I went to enter the amount for each country, the full country list would disappear. I think if you placed instructions to enter each country and amount one at a time, it would have made it easier for me to figure out what was going on when they kept disappearing. Just a thought. :)

I use turbotax most years unless I have special tax situations that require additional assistance. I use the guided format and the hints on topics to help me. I find it helpful that last years information is imported so I can confirm I have all my forms. In general, it is relatively easy to complete my taxes. Thank you

Navigating through the process was made far worse in the 2025 version. For example, in the income section, I pick a type of INT, then realize I was on autopilot and should have picked DIV. Getting back to that list of types again was really super frustrating. I also encountered a form related to entering college expenses, which had three form boxes with dollar amounts entered by me. This form was showing an error saying that the two lower boxes must add up to the amount in the top box. They did add up perfectly. I finally found a post online where TurboTax support said you have to round up/down the numbers to get this form to pass, which I did. This was posted online months prior to me encountering it - why never fixed/patched? Very frustrating!!