I have been using TurboTax for 30 years and have always found it very accurate and helpful. I very much like the options to step through every topic, those have helped me find additional entries that I would haveentries that I would have missedentries that I would have missed onentries that I would have missed on my ownentries that I would have missed on my own. However, this year I had the State version and found that it is much more difficult to use. If I had to go back to the Federal section to check something when I returned to the State section, I had to start all over again to step through the questions and click buttons to answer yes or no just to get back to where I had left off. It would be very helpful if the State section had different tabs like tthe Federal "Wages & Income" or "Deductions & Credits" etc.

I've used TurboTax Premier for many years now. The program makes it easy to complete a tax return. The accuracy and interface make it easy to understand what and why it's needed. I have on occasion used support for a problem I didn't understand with great results.

Entering Charitable items was a pain this year! It was easier in past years. Also didn't like the wording Turbo tax used on TABOR refund. I was unclear about whether or not I got the Tabor refund I was due. TABOR is known as the taxpayer bill of rights in Colorado.

I've been using Turbo Tax for years. Ths was the first time that I encountered many, many problems. I ended up holding for up top 30 minutes on 5 different occasions in order to complete my income tax returns this year. I think that next year, I'll be looking for another product to help with taxes.

We use the Premier for residential rentals and the depreciation was held up. We signed up for updates to advise when it was ready. We did not get an updates until I went into the community to see if that was helpful. I took some time but I thought the comments meant it was ready and it was.

Many of the different areas were not available till late January. I found several mistakes that were corrected but not until March, 2026. This is not acceptable at all. Trying to contact TurboTax was a major joke. TurboTax was a lot better in the past, not so much now. Perhaps this was all due to the various tax law changes?

I didn't appreciate having to purchase a new computer to complete my taxes this year. Other than your program needing additional memory and features, but I had one single problem with the 2025 program....the 2024 TurboTax files would not upload to the 2025 program and I had to enter ALL THE INFORMATION that should have transferred by hand....no fun.

Don't waste your money. TurboTax has become a masterclass in predatory upselling. Last year, using IRS Direct File was a much smoother, honest experience. It was straightforward, free, and didn't involve being hassled to "upgrade" every five minutes. Now that we've seen how simple filing directly with the IRS can be, paying TurboTax’s exorbitant fees, especially their ridiculous $60+ charge just for state returns, feels like a total scam. Skip the corporate bloat and find a service that doesn't treat your tax return like a hostage situation.

I completed my return without needing help from anyone. I was surprised when my returns were rejected. Evidently the government was still updating some information and was told to come back after 3/6. We'll see if they go through today. Sometimes there's a little confusion between my Intuit personal account and my business account for QuickBooks.

The Kansas package has an error when calculating the proportion of income to be applied to Kansas taxes for someone living outside of the state fulltime. Schedule S B23 is not calculated correctly, such that it states no taxes are due, when that is not true.