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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,756 ratings5,756 reviews
  1. 5 stars42% (2,401)
  2. 4 stars25% (1,426)
  3. 3 stars17% (971)
  4. 2 stars8% (444)
  5. 1 star9% (514)

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Showing 1,031-1,040 of 5,756 reviews
Apr 4, 2026
Reviewer name: princessDia
2 out of 5 stars
2 out of 5 stars review

Web Version is much more user friendly

Desktop version doesn't have a good flow. It would be OK if it marked everything that you reviewed as reviewed like the web version, but if you don't actually enter data for a topic, it looks as though you didn't look at it, so it just makes it very difficult to see what sections you've finished reviewing. makes it very hard to double-check what you still need to look at.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: venus kalona
4 out of 5 stars
4 out of 5 stars review

Glitch City

A lot of glitches for tax year 2025. Multiple times the application would launch and then quit, not opening without restarting computer. Consistently attempted to add Canadian fund information even when indicating "no" to living anywhere outside of USA. In past versions, updates were frequent but this one had maybe one or 2 and then nothing (updates seemingly necessary, see above). Frustrating.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: JimR1701
3 out of 5 stars
3 out of 5 stars review

Needs work on clarifying what it being the user

The import of the information from your W2 needs work. You need to inform your user s that the 401-K information is automatically included with your income & taxes paid. When you get to the part to do your e-file clicking the continue button initiates the e-file but the status bar does no indicate this information. The fact that you can't even ask a question about the application without being charged is unacceptable. You need to have a non-tax expert do some quality control of the application. The fact that support is not available to ask any question about the application is cheap.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 23, 2026
Reviewer name: BJKane
4 out of 5 stars
4 out of 5 stars review

E-file problem

I am unable to e-file my friend's tax return. I have used turbo tax to file for him for two years with no problem. Error message keeps coming on saying there is a problem. I have deleted cache and cookies and nothing helps. Wasted time trying to make it work. Will have to file by mail. Very unhappy.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 17, 2026
Reviewer name: BirchBay
3 out of 5 stars
3 out of 5 stars review

TurboTax Disappointment

I've been using TurboTax for over 30 years. Maybe not next year. The price increase was more than I expected and I had issues with the importing of information from last years return. Not all data was transferred requiring me to enter it manually. I'm disappointed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 5, 2026
Reviewer name: shadow flame emperor
4 out of 5 stars
4 out of 5 stars review

Turbotax UI nitpicks, plus this review form sucks

the software all seems to work pretty well overall. the document imports especially were a lot nicer than how I used to just manually transcribe everything over, since I was being cheap. but, for the last few parts where I had to enter in the date and my state and stuff, please change the dropdown lists to comboboxes. also, (and this one is really nitpicky, even for me), there was a piece of the UI saying "we found this deduction for you", but it was just the standard deduction. so yeah, where would I be if it weren't for you helping me out there, right? also, I think that the "AI-generated review topics" card above this text box is stealing focus when the selected review topics changes, and it's eating my keystrokes. I am probably a faster typist, so it is really noticeable for me. also, why are you requiring me to enter in a review title and nickname? come on, there is no way you are getting anything useful there. and you didn't even set a max length on the nickname field, for shame.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 30, 2026
Reviewer name: jdl47
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is GREAT!

I enrolled in the live support. But it took me 3 times to get a person that helped me with my situation on RMD's with precious metals - using the option that you could pay from another IRA account so you didn't have to sell your metals to pay the RMD. (turbo tax software does not allow you to identify you are using one IRA to pay other RMD re4quirements. Austin was very helpful by saying that I could add a note explaining this. (hope this works).

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 4, 2026
Reviewer name: Frustrated8943
4 out of 5 stars
4 out of 5 stars review

Great for federal and state but not City

Great for federal and state but oh my. If there is a city involved and you commute in and out of the city Turbo Tax prevents efiling of federal and state. This sucks as Turbo Tax won't take the correct numbers as it thinks something different than my reality.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.

Apr 5, 2026
Reviewer name: why bother toooo
3 out of 5 stars
3 out of 5 stars review

Poor Help and Auto fill

in app help/search SUCKs - easier to google it - help should take you right to entry and not make you try to figure out how TT wants the question worded. Many items that require a what did you do or pay in previous year do not automatically populate wasting your time to find it and hope you got the right info.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 15, 2026
Reviewer name: ssssx
4 out of 5 stars
4 out of 5 stars review

Good, but seemed more difficult

I was not as happy this year, as in the past. I had downloading from brokerage firms difficulties, and had to process a couple times. It seems some numbers "changed" from one to the next. I had to do a careful review with records (hard copies) against what downloaded. I'm not sure how that was possible, and could have been "user error," but instructions seem less clear this year, somehow.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .