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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,756 ratings5,756 reviews
  1. 5 stars42% (2,401)
  2. 4 stars25% (1,426)
  3. 3 stars17% (971)
  4. 2 stars8% (444)
  5. 1 star9% (514)

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Showing 1,011-1,020 of 5,756 reviews
Mar 22, 2026
Reviewer name: TurboTaxHater987
2 out of 5 stars
2 out of 5 stars review

I HATE HATE HATE the investments section now.

The program is much much worse from prior years for the investment section. So much so that I think I want to find another program to use. I do not like having the cards for each investment and then having to click through them one by one. There should be an option to select multiple investments and delete them all together. It took me probably 3 times as much time to do the investments than prior years. I also cannot find the option to save a copy of my return. How is this even possible to not be able to save.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 6, 2026
Reviewer name: askingforanicknameiscrazy
5 out of 5 stars
5 out of 5 stars review

OK

Generally easy to follow. Good explanations provided. Note: I tried to use the online version and after being asked for my name, address and SS# three times I bailed. However, when I sign into my account, my initial entries are still there and I can't find any way to delete them.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 3, 2026
Reviewer name: Frustrated Fred2
1 out of 5 stars
1 out of 5 stars review

Turbo Tax Stinks

Turbo tax did not work correctly when I first entered my 1099R. Customer service did not help me. I had to try editing and resubmitting the information multiple times. Also, I thought that the software included e filing the return and was disappointed to see a $40 fee. I was just so frustrated by then that I went ahead and paid it and filed the returns.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: bp59
1 out of 5 stars
1 out of 5 stars review

Poor Product

Had trouble with importing data from brokerage / bank. Caused a big headache since I had to enter everything manually, took a very long time. Had a few problems last year but this year was much worse. Worked great 2 years ago. Looks lke the product is getting harder to use not easier. Very disappointed. Will likely look at other options next year. I will not use your online service or your other services since this experience was so bad.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 26, 2026
Reviewer name: RossDallasTx
5 out of 5 stars
5 out of 5 stars review

TurboTax is Terrific!

TurboTax is terrific (I've been using since '82-82). It is fast, accurate and easy to update with changes. It may be a large part of why I've never been audited. All of the live tax support personnel have been patient and easy to work with (plus they were polite, professional, knowledgeable and focused).

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 10, 2026
Reviewer name: LFS142
5 out of 5 stars
5 out of 5 stars review

Satisfied again this year with Turbo Tax

Turbo Tax has been my income tax filing choice for many, many years. This year I once again needed suport and it was quick and easy to speak with a knowledgeable, courteous professional at no extra cost who answered my question. I will continue to use Turbo Tax as it is user friendly and accurate and instills confidence in my tax filing.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Mar 23, 2026
Reviewer name: Mark 999
5 out of 5 stars
5 out of 5 stars review

Easy to use Tax Software

I have used Turbo Tax for years without challenge or incident. I usually spend an hour collecting the required documentation, another 2-3 hours entering the data manually (I have not used the import feature), then I sleep on it overnight (just to see if I have forgotten any items). Electronic filing makes submission very easy. I like the product, it i nice that all of my personal info is auto populated from the previous years submission.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Feb 22, 2026
Reviewer name: Miller81
2 out of 5 stars
2 out of 5 stars review

Horrible

Donations were not up to speed. Had to guess at donations amounts because the table to get better accuracy wasn't there. Other things were difficult. Then I purchased the desk top version so I could file five returns as I help my nephew, brother, and sisters. After filing two returns it said I reached my limit and I was supposed to have five returns to file and did not reach my limit. So frustrated as I feel like I am getting ripped off.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 16, 2026
Reviewer name: davev1pa
5 out of 5 stars
5 out of 5 stars review

TURBO TAX PREMIER DESKTOP

Really seamless process from importing statements and helpful reminders to insure accuracy-Turbotax premier desktop is a great plan. My one caveat is the expense for additional states and e-filing expenses. I do my out of state children's taxes as well. I had to use a clumsy program called OLT so we could do theirs for free. If I had done additional states (2) it would be $60 each state and $25 each e-file for each state and $25 for each federal e file with my 2025 TT premier desktop. That's an additional $220 fee which I find way too much. The OLT tax program offered all that for free due to their income limits-but that program was NOT fun nor easy. To get the TT tax to work I would have to create an additional account with a different email and it was just too much effort.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Apr 5, 2026
Reviewer name: Bob 890
3 out of 5 stars
3 out of 5 stars review

Turbo Tax 2025 has problems

TurboTax for 2025 was very, very difficult to use! First of all, the version I purchased was Canadian version and was supposed to be an American version. I had to get help on-line to convert it into a usable form. When I tried to file my taxes I couldn't because of an error on a worksheet. The instructions on how to correct it were nonexistent that I spent hours trying to figure it out! I've been a customer for 10 or 15 years and this was absolutely this most difficult time I have ever had doing my taxes!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382