Turbo was great it took all of my information and provided me with the best tax savings possible. Everything was presented clear and concisely with lots of additional information available if needed. The turbo tax automated assistant guided me right to where I needed to go.

Entering Goodwill donations for several different items was much easier in previous years with dropdown options. This 2025 version had yo search by name and if you don't know how its listed you can't find your items to get their present value for the deductions.

Often I find that I still have to battle my way through my return. I've made suggestions in past years, but they were never considered. I stopped wasting my time. It's mostly about navigation. Each year, I find the navigation to be a little worse. Also, the presentation has changed in some areas. It used to clearly list out all my investments and the values I was reporting. Now there are blocks, which make it all harder to see and navigate. Concentrate on functionality, not appearance.

2025 Turbo Tax was very buggy. Normally Turbo tax is the most bug-free and beautifully executed software so this is disappointing. * I installed it and it failed to run so I had to uninstall it and reinstall it to get it to work. * It kept asking me to fill out fields for a child tax credit that did not come close to applying to me. * There were many other bugs. At one point I had to end the program with Task manager and restart it.

Used it for several years, very easy to use and i do believe I am getting my best refund. For some reason though, this year, I am getting daily emails 'reminding me' to finish my return. I assume this is a spam or worse an effort to get me to reveal my password. If this is from Turbo Tx, the emails are very misleading. If it is not, you need to find a way to stop them

Having used TurboTax for years, I can say that the program has improved in accuracy, features, and guidance over time. I prefer to do my own taxes and TurboTax allows me to do so rather than paying someone to fill in the forms after I have already had to do all of the legwork. Step-by-step guidance with the option to toggle between forms and the step-by-step is helpful, especially since I now have to go to forms to add supporting documents (I used to be able to do that in step-by-step by right-clicking on the relevant box). Additional help pop-ups are helpful as well.

I have used TurboTax Deluxe for many years. My taxes are relatively simple. After I had filled out all the info for e-filing, it wanted to check something, then it took me on a continuous loop that didn't answer anything. I just had to leave it for a while. I had visions of having to start over. It was very frustrating. When I came back it finally let me e-file.

I have used Turbotax for over 30 years. The past 2 years have been the worst, and this year has been by far the worst. The deductions section was terrible. Forms from previous years had to be deleted and reentered. I was unable to review the data in the deductions in the application and had to use forms to enter and review all data.

I'm disappointed that Turbo Tax didn't ask me to enter my Social Security income on the federal and state returns I just filed. I thought it because SSN wasn't taxed this year but upon putting away a printed copy noticed it is on the form. Turbo Tax missed this in the final review which said my form was OK to email to the IRS and state, despite my filing a Senior 1040 and being 77 years old. Now I need to submit Amendments.

Much easier this year to find and download my software. Kudos. I needed help once. I had a problem with info transferred from my investment company. The data transferred, but then Turbo kept asking for a piece of info that I didn't have or need--it didn't apply. No matter what I did, Turbo would not let me continue. I deleted the imported data. Then I reached out for help and Yasmine (who was wonderful) helped me get past the gatekeeper. Simple once I saw it. However, the basic problem is there--I can't use the import data feature.