turboTax is widely considered an excellent, user-friendly option for filing taxes, particularly for its intuitive, step-by-step guidance, high accuracy, and strong mobile app capabilities. It is highly effective for both simple and complex tax situations, including self-employment. However, it is generally more expensive than competitors, with many users noting aggressive upselling

I think it's the best general public tax prep software available. However, purchasing the annual Turbo tax product now and for some time has required that I use my Intiut password. Since I used TurboTax for many years, the need to use an Intuit password when that presented itself posed an insurmountable challenge since I never had one and the 'forgot your password' function is circular. I asked to change it, was not given a chance to do so, and was immediately returned to the login screen and asked to enter my password. HR Block has stolen a march from you because I'm sure that many others have faced the same challenge as I did. Please fix your 'change password.' I'm sure that I speak for many who would appreciate that and use TurboTax again because it really is the better product.

The web developers need to correct the payment page (where you enter credit card information). The drop down for the month of the expiration date does not show 9 -12 for selection. I had to use a different card because after 5 minutes of playing with it I was able to select the number 10. This is not acceptable!

The one thing I really, really need is to be able to calculate my estimated tax payments based upon the previous tax year. As I foresee changes to my tax situation, I need to be able to make the corresponding changes to the previous tax year to be able to calculate how that will change my estimated tax payments fo h current year. It may well be possible, but it is nigh on impossible to figure out how to do it. As well, even if nothing has changed I should be able to quickly find the 1040-ES at any time so as to be able to pay my estimated tax without having saved the forms themselves. That is why I have this "great" software, isn't it?

The font of turbo tax is too small / light. Should be a bolded font and larger. instructions for reporting foreign tax paid, dividends, interest and foreign income is weak and non helpful. Suggest automatic handling of fidelity downloads for foreign income and taxes paid.

I have used TurboTax Desktop for many years and have always found it to be excellent--5 stars. This year was different. One of my 1099-Rs had an amount in box 2a that was less than the amount in box 2. The lesser amount was also included in box 16 (State distribution). This form is no different than all past forms since I have been retired and yet Turbo Tax would not accept this number as correct and kept calling it an error. I tried to correct this supposed error multiple times but still kept getting an error notice for the amount listed in box 2a. I finally just ignored the error notice and submitted my return with the correct numbers from my 1099-R.

Didn't catch the error of me incorrectly checking boxes for ss income as that I lived outside the country. Funny that the IRS caught that error and TT didn't. My mistake but come on, my original info. indicated that I only lived in the USA, not some other country, ever. I would have thought that TT would have had a qualifying question regarding that issue as it greatly affected my return, instead of getting over $9000 back, I got less than $1600 because I did have to pay taxes on 85% of my SS income. Greatly disappointed in TT this year, this little error of inadvertently checking those boxes as yes instead of no has caused me many many hours of extra work to pursue it with the IRS in getting a transcript and copy of the corrected return to figure out why such a difference in my refund amount. A simple mistake that could have been avoided by TT asking are you sure you lived outside the USA as this is highly unusual, or something similar. Disappointed in TT.

It always works really well. Use it every year. Problem i have this year is the direct deposit requirement. It did not tell\force me that it required banking information now. i always just got a printed check. I got a notice last week from IRS i have 30 days to update my direct deposit info. UGH. I created an ID.ME account, its taken a week and they still have not approved it. i am stuck. I am in the hopper but had i know i would have made sure to put the banking info in ahead of time.

I have used turbo tax every year for 10 years without any problems, THIS YEAR it didn't submit my taxes altho it said it did. It needed an "update" before it did. But I wasn't notified. I thought it odd that I didn't get update notices, but got busy until I checked my bank account for the withdrawal and it wasn't there. Now I'm late. Changing tax formats now.

I had trouble due to the estimated tax payments from 2024 being carried forward to the 2025 return an I did not catch it until after 2025 was filed. I had to file amended returns for both the Fed and State. Also the 1040-V had $427 printed when the amount due was $900 after the estimated tax payment was corrected.