I like how it works, except... I am on a MAC and this year for 2025, I could not get it to print my return. It was not my computer or my printer. I looked online and found a way to do it through the preview option, but that was very awkward to find. Trying to print my return the regular way totally locked up the program and I had to reopen it. Also it said I had entered my pin, but had not entered the one from the IRS. I didn't know that was different from the e-file pin and I had to look up online (google again) where to enter that and refile my return. Also, for 2024 Michigan return, the program did not provide Michigan with a schedule W. I don't know why, but it delayed my refund for months. Still, I like the program. :) And your phone support is excellent! Very knowledgeable and easy to understand people. Thank you! (I spoke with Paula and Latoya. Both were awesome!)

I really like TT overall. Love the year to year data transfer as well as the quesitons that guide one thru the process. Two pieces of feedback: 1. Please allow us to copy and paste from various pages...this makes it easier to research topics/issues. 2. The section pertaining to paying for State e-filing is a bit misleading (IMO). TT offers to deduct the State e-filing fee from my Fed. refund for $40. But that's it. It does NOT say anything like: Paying with credit card is only $25. This is borderline deceptive in that it leads one to believe that the $40 MAY be the only way forward. The credit card option should have some sort of notice indicating that it's $25. This left a bad taste in mouth re: Intuit/TT.

I have been using TurboTax for 35-40 years. It has always been a great way to file. This year, something happened and I had to file for an extension. I finally got my issue resolved (externally) and I was able to e-file my return (sucessfully). I also prepare my sons returns. Hopefully, the issue that stopped my returns will also clear up their returns.It's still the product that I will use going forward.

Turbotax Deluxe is very good. Have used it since the '90s. However, changing a number is a pain because of all the screens one must go through to reach the desired screen. Schedule C in particular. Thank goodness for the "Forms" entry rather than "Easy Step"

I use TurboTax because I've done it for many years, so all the numbers carry over, and I'm accustomed to how to use it. However, I have two major gripes with TT, which I have to deal with every year:' 1. We have a rental house, for which we figure and declare depreciation, including numerous improvements which are depreciated as separate assets. EVERY YEAR, Turbotax decides to change some of our depreciation elections (which must stay the same for every depreciable item year to year), so we have to go back into the actual forms and change them back to the original elections. 2. Every year, TurboTax asks us why we're not filing a state tax return for Florida. Intuit should know that Florida does not levy state income tax. Please fix this... it indicates to me that you don't go back and QC your own software.

I normally would say wonderful, but our 2024 taxes had an error from turbo tax and now we have to pay interest & fees on income that the IRS claims that we did not report but we did. The turbo tax app deducted that income so now we are stuck with those extra fees. The final check said everything looked good before filing. When reading the FAQ, it says that turbo tax is not responsible for interest & fees. I do not feel I should be held responsible for those fees since I did claim that income.

Turbo Tax gets the job done, but it'e not the shortest path to the solution. The user interface is dates (think 1980s) and the entry is inefficient. While there are some improvements, they feel like bolt-ons to a product that was released years ago -- it's very linear in the approach and is missing simple what-if like analysis. IMO, it's time to start with a new and more modern code base (if the developers that have any background in this are still in the game). AI is not the solution per se, but it is part of the answer, especially when it comes to finding things in the program and solving problems.

My experience this year was the worst with the version used which is the same as previous years. The help in handling rental property took a step backward. The available explanation comments were better in previous version; particularly on the depreciation of new assets. There was a tax penalty indicated for tax accumulation in retirement accounts, but no way to trace the source of the entry. Spent hours hunting for it and never found why. Also similar comments apply to the WA state return

Been using TurboTax for as long as I can remember, but this is the last year. The main reason is how poorly it handles K1s. There shouldn't be a reason to create a second entity to handle the QBIA for a subsidiary, it should ask for that information as part as the primary entity and do it for me. It also fails to ask about completing the K1 tax basis information. You have to go into form mode to do that. When doing the SC State return it calculated the wrong add back amount for the out of state K1 entities. The software never changes other than handling new tax rules.

Guidance is very poor. Much of what is advised is unclear and the examples provided seem based on limiting TurboTax liability rather than providing meaningful information that helps people who struggle to understand taxes. It is also unfathomable in this day and age that TurboTax can't automatically perform auto calculations such as simplified methods when a CSA-1099R is uploaded.