Simple to use Except certain Items. Foreign Tax Credits. Tax payment directly from Bank Account. My correct Routing number was nor recognized and tried several times. Finally I have to mail the check. Entering 1099-B information when you have Turbo Tax Delux version,

I would like to rate in a 3 star. I find it frustrating to work with. Some of this may be exacerbated by the involement of others. If you are using Turobtax, unless you have someone locally who will help you with a new program, I would not change to another program. If you are OK with you tax date being on someone else's server, cloud, etc., I have heard that FreeTaxUSA is good. I have not used it and I prefer the TurboTax desktop version.

I've used TurboTax for over 30 years and while it has its foibles, it's now habit. Everything went well until the part where I had to pay for my state eFile. My credit card expires in 11/30 and there are two drop down boxes where you select the month and year (separately). No matter how I tried, I could not get the month list to scroll down past 10, so I couldn't select 11. A obvious error that really should have been caught by the QA folks in testing. So, I had to use my credit card rather than my debit card. Minor inconvenience, sure, but irritating to run into at the very end after you've burned your brain filling out the various forms. I should mention that I'm more critical of software bugs than most because I spent over 30 years in IT, retiring as a software engineer.

The original download went so poorly that I had to file for an extension. When I downloaded later in the year, it worked. I'm not sure I'm a big fan of the new format. It was a little less straightforward than the previous years, but I was able to adjust.

Have been using for years. However, emphasis on on-line version exposes my data in ways that the individual version does not. Also this year's version does not have the boxes that open and allow you to list several items that then are added together for final total that goes into return. Had to use my computer's calculator app which was a pain.

I use TurboTax because I've done it for many years, so all the numbers carry over, and I'm accustomed to how to use it. However, I have two major gripes with TT, which I have to deal with every year:' 1. We have a rental house, for which we figure and declare depreciation, including numerous improvements which are depreciated as separate assets. EVERY YEAR, Turbotax decides to change some of our depreciation elections (which must stay the same for every depreciable item year to year), so we have to go back into the actual forms and change them back to the original elections. 2. Every year, TurboTax asks us why we're not filing a state tax return for Florida. Intuit should know that Florida does not levy state income tax. Please fix this... it indicates to me that you don't go back and QC your own software.

I've been using TurboTaz for 10+ years. I used to be a tax accountant so feel comfortable doing my own taxes. The software has gotten more difficult to use. This year and last, I spent hours trying to figure out how to activate my software after downloading. Finally called customer support. She said they get lots of calls for this same issue. Make it clearer! You activate by logging into your Intuit account thru the tax software! Another problem. The transfer from the prior year's return used to be seamless. This year several 1099-R forms did not transfer. I had to go back & reconstruct them. Not sure I'll use Turbotax again.

Finding the product desktop download was a nightmare. The 1099 DIV section was clunky and the first time i imported my info from last year...it wasn't there when returned. Oh, and i had to enter the install key the second time i tried to work on my tax return...other than that it was great.

This can only be done in forms by someone like me. I generally know what I want to do. Saving every nickel when the time spent is 30 minutes or more, is not worth it to me. Sept by Sept make one go over the information from the previous year and then does not move on when it is apparent that the answer is redundant. I have not been able to use it for decades. Time killing...

Guidance is very poor. Much of what is advised is unclear and the examples provided seem based on limiting TurboTax liability rather than providing meaningful information that helps people who struggle to understand taxes. It is also unfathomable in this day and age that TurboTax can't automatically perform auto calculations such as simplified methods when a CSA-1099R is uploaded.