Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator forFridges cold food storage is amazing!!
Had for several weeks now and am loving this fridge. Previously had a side by side which I hated. Not wide enough especially on freezer side, and ice maker would jam up and either just keep falling out onto floor or get stuck. Even though may be a minor inconvenience to get ice out of freezer totally out ways previous ice issues. Have to open fridge to get water dispensed. But once again a minor inconvenience but very acceptable. Does allow a very clean sleek look of outside of fridge. In order to use all shelves available I did buy a couple shorter pitchers where the taller ones did not fit. I love the larger capacity in the doors. This is where the taller jugs of juice will fit. A bit of adjusting to the different style, French doors, drawers that either can open while one door open and one longer drawer you must open both doors of fridge to access. Fortunately we have a deep freeze in garage and have become spoiled by having that room for freezer items so I’m afraid that the freezer storage would be difficult for all the snack foods, ice creams, meats, etc. that I like to keep on hand at all times. If your good at staying organized and keeping your freezer area in check you could manage with the space available. This has nothing to do with the fridge itself, just my experience once it was delivered and installed for me. On wheels and kept moving when I opened doors. I had to unscrew the foot pedals and make them reach the floor so it would not move. Not sure if necessary but I cut a small piece of rubber matting, the drawer liner material, and placed under the pedals for extra support in not moving. Has worked perfectly. Also, the protective plastic sheets and tape is on everything and everywhere. Be careful when removing from shelves. I would highly recommend removing shelves to take off if your installers did not do that already. Shelves are slightly heavier so was hard to pull off tape wrapped around while in position and I was afraid I scratched back wall trying to pull off tape and the shelf started to fall, my fault, shelves are very sturdy, when I wasn’t prepared for that. Just a heads up. About a week later I actually found another small piece of tape on inside edge of door. Didn’t cause problems, I’m just saying to look everywhere. The whole outside of fridge seems to have a plastic sheet and I have not removed yet. Is not noticeable since fits so snuggling. Actually good that I did not notice and did not remove especially right away because my door was hitting a small magnetic box I had always placed on the side of previous fridge that never caused issues but since this fridge is not as deep was hitting door when we opened it and that’s when I realized plastic sheet protectors. That was good because my mistake of placing that item there and would have scratched. Even though I said not as deep as previous side by side fridge the setup of this fridge for all cold items is amazing. I actually have extra space so do not let the depth deter you from buying if you see the difference of standard depth verses cabinet depth.
[This review was collected as part of a promotion.] I bought this frig a month ago and the internal temperatures vary more than any previous frig we’ve owned. It’s a good looking unit but I don’t understand why the temps move around so much. LG has not explained.
Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing temperature fluctuations with your new LG refrigerator, LRFLC2706S. I can imagine how frustrating it must be to have inconsistent temperatures, especially when you're used to having reliable performance from your previous fridges. First and foremost, I want to acknowledge your concerns and assure you that we take this issue seriously. I understand that aesthetics are important, and your new fridge does look great, but temperature control is a critical aspect of its performance. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
So much room
[This review was collected as part of a promotion.] We really think our LG fridge is great. It looks great and has so much room for a counter size. It is easy to use and quiet. Only thing for improvement is needs a butter dish area and plastic shelves on door are a little cheap looking and thin. Overall very Happy!
Hi, there. Thank you for sharing your thoughts on the LG Refrigerator (LRFLC2706S) model. It’s wonderful to hear that you’re enjoying the clean look, the generous capacity for a counter‑depth model, and the quiet performance. This unit is designed with spacious organization and efficient cooling, which many households appreciate. Your note about the butter space and door shelf design is helpful, and we’ll make sure this insight is shared. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Love the Style
[This review was collected as part of a promotion.] This is our second LG refrigerator, overall, we are happy with it. We have had an issue with the ice maker, but it is minor. The counter depth style has plenty of room for storage of all our food and I like the sleek design and fingerprint resistant stainless finish.
Hi. Thanks for sharing your thoughts about your LG Refrigerator! Always great hearing from a returning LG fridge fan — and it sounds like this one is doing a solid job keeping things cool and stylish. We appreciate you mentioning the minor ice maker issue, and we’re glad the roomy counter‑depth design and sleek, smudge‑resistant finish are winning you over. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
LG is TERRIBLE to work with
After two years our LG's compressor died. It's been weeks of confused phone calls and now they say they PLAN on soon sending the parts! Weeks of delay, no explanation. I am a landlord who buys lots of fridges and NEVER will buy another LG anything!
Hi there, We most definitely value your feedback and we'd be more than happy to look into this with you. We realize how upsetting repair issues can be and want to ensure that we really have a full understanding of your situation, so that we can aid you in the best way possible. Could you please provide us with your LG refrigerator's model, serial number, and the phone number via our social media platform on Facebook or Twitter and use the handle @LGUSSupport or when calling our Customer Service line at 800-243-0000.~Tanisha
Questionable temp
It didn’t seem like the milk was cold enough. We put temp to 37 but gauge I bought showed 40 degrees and above. Service man came and said to move things around for better air flow.
Lots of space
[This review was collected as part of a promotion.] Purchasing a product also includes all necessary steps and services as one package so far lg failed the refrigerator I love but time will tell I just received it
Hi there! We want to help you get the most out of your LG refrigerator and support you at every step of your LG journey. If you have any questions about your LG refrigerator, we want to know! Send us a private message on social media @LGUSSupport. We want to help! ~ Ryan
Ok
[This review was collected as part of a promotion.] I’m very unhappy considering I have tried getting my fridge fixed since June 11th 2024 and still have no working fridge or freezer! I have been round and round with both LG and Home Depot!
Hi there. Thank you for reaching us. I'm so sorry to hear that you've been dealing with this issue for over two months and are still without a working fridge or freezer. I can only imagine how frustrating and inconvenient this must be for you, especially during the summer months. I want to acknowledge that it's unacceptable that we haven't been able to get your fridge repaired or replaced yet, and I apologize for the lack of progress. It's clear that we've fallen short of our usual standards, and for that, I'm truly sorry. I'm going to take immediate action to get this resolved. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Great Counter Depth Refrigerator
We love our new counter depth refrigerator. We enjoy the added space that comes with water dispensing inside the fridge. The contents are very visible with the interior design.
Thank you for sharing your wonderful feedback Leef! We’re so happy to hear you’re enjoying your new LRFLC2706S counter-depth refrigerator. The added space and the convenience of the water dispenser inside the fridge are designed to make life easier, and we’re thrilled that the interior design is keeping everything organized and visible. If you ever need anything, we’re always here to help, just a private message away through our social media platforms @LGUSSupport or @LGUSA on Instagram! Enjoy the refreshed experience! ^Anthony
Great Fridge
[This review was collected as part of a promotion.] We have had the fridge for almost a month and we are very pleased with it. We remain impressed with the interior room and simple controls
Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Refrigerator (LRFLC2706S) model has been such a pleasure to use over the past month, especially with its spacious interior and simple, intuitive controls. This unit is designed with 27 cu. ft. of capacity, Door Cooling+, and Multi‑Air Flow, helping keep food fresh while giving you plenty of room to stay organized. The clean layout and easy‑to‑use interface make it a smooth fit for everyday kitchen routines. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good ❤️ – LG Digital Care Team ^Juvy