Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator forReported Issues Within 48hrs of Delivery
This LG is replacing GE that lasted 3 years (cheaper to buy a new fridge than replace the compressor that would come with only 6 months warranty). However, it looks like we receive an LG lemon. First, there is the open door beeping alarm which started about 30 mins after unit was powered and would not stop even though doors were closed with no obstructions and leakages. The fridge was also empty. Troubleshooting with a magnet as per LG support showed that there was an issue with the doors. Placing a camera inside showed that the lights would not go off after closing the doors so definitely an issue with the door status sensors. This particular model does not allow you to disable the beeping and also does not show the current temperature. The second issue we saw was the temperature for top and bottom did not lower the set target of 34F (top) and 0F (bottom) after 2 dys. The top plateaued at around 43-41F. The freezer (bottom) section did better at around 2F with a target of 0F. It is now replaced with a new one as the issues were reported within 48hrs of receiving (luckily). However, it took over a week to replace so we had to live with the constant beeping for all that time. The replacement units seems to work (at least no door open beeping) and appears to be cooling. We'll see how long the LG lasts given that there so many complains about the LG fridge compressors. From this experience, not so impress with LG fridge quality, but at least Home Depot support is helpful. While this unit comes with wifi the LG Thin Q app is another issue of its own. We have not found it all that useful other than monitoring some usage. We have used the Samsung equivalent on a dryer and it seems a better app over all.
Hi there, we regret the issues mentioned in this review. However, we appreciate the time you took to bring this to our attention. So glad to hear that you did receive a new unit. Please don't hesitate to contact us should you need further assistance. ~Tanisha
A job well done and done well
[This review was collected as part of a promotion.] The service person called before coming to let us now when he would be here. He was on time, courteous and competent. He solved the issue to our satisfaction. Could not have been a better service experience. A true exception to what we hear about in these times. Definitely a good experience.
I Am Impressed With This Refrigerator
[This review was collected as part of a promotion.] It was time to replace the 30 year old Amana which never stopped running, ever. I was a bit hesitant in shopping for a replacement since the scuttlebutt out there is that all new refrigerators are junk but when I learned LG had redesigned the compressor and backed it with a 10 year warranty I decided to go for it. I am appreciating the subtle things on it. The easy to use internal water dispenser. The always full ice tray. The solid "thunk" of the doors closing. The LG ThinQ app. The WiFi connection. Mostly, I like the design inside, very easy to arrange items and get to them. If it lasts as long as my old Amana, it will be a winner.
Love the Style
[This review was collected as part of a promotion.] This is our second LG refrigerator, overall, we are happy with it. We have had an issue with the ice maker, but it is minor. The counter depth style has plenty of room for storage of all our food and I like the sleek design and fingerprint resistant stainless finish.
Hi. Thanks for sharing your thoughts about your LG Refrigerator! Always great hearing from a returning LG fridge fan — and it sounds like this one is doing a solid job keeping things cool and stylish. We appreciate you mentioning the minor ice maker issue, and we’re glad the roomy counter‑depth design and sleek, smudge‑resistant finish are winning you over. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Fridges cold food storage is amazing!!
Had for several weeks now and am loving this fridge. Previously had a side by side which I hated. Not wide enough especially on freezer side, and ice maker would jam up and either just keep falling out onto floor or get stuck. Even though may be a minor inconvenience to get ice out of freezer totally out ways previous ice issues. Have to open fridge to get water dispensed. But once again a minor inconvenience but very acceptable. Does allow a very clean sleek look of outside of fridge. In order to use all shelves available I did buy a couple shorter pitchers where the taller ones did not fit. I love the larger capacity in the doors. This is where the taller jugs of juice will fit. A bit of adjusting to the different style, French doors, drawers that either can open while one door open and one longer drawer you must open both doors of fridge to access. Fortunately we have a deep freeze in garage and have become spoiled by having that room for freezer items so I’m afraid that the freezer storage would be difficult for all the snack foods, ice creams, meats, etc. that I like to keep on hand at all times. If your good at staying organized and keeping your freezer area in check you could manage with the space available. This has nothing to do with the fridge itself, just my experience once it was delivered and installed for me. On wheels and kept moving when I opened doors. I had to unscrew the foot pedals and make them reach the floor so it would not move. Not sure if necessary but I cut a small piece of rubber matting, the drawer liner material, and placed under the pedals for extra support in not moving. Has worked perfectly. Also, the protective plastic sheets and tape is on everything and everywhere. Be careful when removing from shelves. I would highly recommend removing shelves to take off if your installers did not do that already. Shelves are slightly heavier so was hard to pull off tape wrapped around while in position and I was afraid I scratched back wall trying to pull off tape and the shelf started to fall, my fault, shelves are very sturdy, when I wasn’t prepared for that. Just a heads up. About a week later I actually found another small piece of tape on inside edge of door. Didn’t cause problems, I’m just saying to look everywhere. The whole outside of fridge seems to have a plastic sheet and I have not removed yet. Is not noticeable since fits so snuggling. Actually good that I did not notice and did not remove especially right away because my door was hitting a small magnetic box I had always placed on the side of previous fridge that never caused issues but since this fridge is not as deep was hitting door when we opened it and that’s when I realized plastic sheet protectors. That was good because my mistake of placing that item there and would have scratched. Even though I said not as deep as previous side by side fridge the setup of this fridge for all cold items is amazing. I actually have extra space so do not let the depth deter you from buying if you see the difference of standard depth verses cabinet depth.
Good choice.
[This review was collected as part of a promotion.] For the most part I am very happy with my LG counter depth refrigerator. We’ve had a couple of issues however with the icemaker getting jammed and we had to get a replacement cover for the air filter as it was the incorrect one for our model however it was replaced very quickly and with no problem and that was good.
Lots of room!
[This review was collected as part of a promotion.] We bought in August after shelves in our previous counterdepth fridge broke and could not be replaced. We never liked the limited space in the old fridge anyway. We bought the LG since it had more room. We were not disappointed. This fridge has lots of room both in the cabinet and in the doors. We are very happy with this purchase.
Hi Pete, thanks for sharing your experience. It’s great to hear your LG LRFLc2706S has given you the spacious layout you were hoping for. The generous shelving and door storage really make a difference, and it’s wonderful to know the fridge has been such a good fit for your home since August. If you ever need assistance or have questions, you can reach us at lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich
Good Refrigerator at a Decent Price
I purchased this Refrigerator a few months back. We love the space and the fact that the ice maker is actually located in the freezer section which eliminates the icing up issue that other units have when the ice make is located in the refrigerator section.
Hello, Frank! We appreciate you sharing your experience with your LG Refrigerator, and it’s great to hear how much you’re enjoying the spacious design and the ice maker being placed in the freezer section. That setup really helps keep things running smoothly and avoids the icing issues found in other configurations. Sounds like this LG unit is fitting your home perfectly! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Nice job with the design!
I have had this fridge for a month now and am very happy with the design, the space and the ease of cleaning the front of it (due to the finger print resistance). There is so much room in the door shelves and that allows more organization overall. A gallon of milk and two half gallons sized containers can fit in the bottom door shelf. It's so easy to see everything on the shelves and the freezer is soo big! I am very pleased with it. The only slight negative is that the doors have to stick out a little more to clear the pantry and wall on either side of the fridge but that is worth the trade-off to me. Also, note that most counter depth fridges are a smidge wider these days but that didn't create a problem for us.
Hi Katy, thank you for sharing your experience with the LRFLC2706S. It’s great to hear the roomy door bins, big freezer, and fingerprint‑resistant finish are all working well for you. The design really shines when it comes to organization and easy cleaning, and it sounds like it fits your kitchen nicely even with the extra door clearance. If you ever want help exploring more features, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich
Love my refrigerator
Bought this refrigerator a year ago have loved it ever since probably the nicest refrigerator I've ever owned keeps things very cold the stainless steel finish does not smudge or show fingerprints I wasn't sure at first about the bottom freezer but I really love it now that I've used it excellent product I would highly recommend
Hi there, thank you for sharing your experience with the LG LRFLC2706S French 3‑Door Refrigerator. It’s wonderful to hear that after a full year of use, it’s still your favorite refrigerator. The strong cooling performance, smudge‑resistant stainless‑steel finish, and the convenience of the bottom freezer clearly made a great impression. We’re glad it’s been such a reliable addition to your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich