Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator forMember photos
Air filter defect
Air filter problem!! The replacement filters are in square frames, yet the filter holder is rhombus shaped! The factory filter had no frame and was inserted on a slant. I bought this fridge in January and It is time to change the filter. There are no air filters on the market (even by LG!) that will fit the filter receptacle. Help, LG!
Thank you for bringing this to our attention, and we are sorry to hear about your LG Refrigerators air filter not fitting properly. Your review matters to us, and we genuinely value your input. To immediately assist you, please private message our LG Social Support team on Facebook or Twitter at @LGUSSupport with your model and serial numbers of your unit, so we can look into this and find a solution for you. ~Rita
Nice job with the design!
I have had this fridge for a month now and am very happy with the design, the space and the ease of cleaning the front of it (due to the finger print resistance). There is so much room in the door shelves and that allows more organization overall. A gallon of milk and two half gallons sized containers can fit in the bottom door shelf. It's so easy to see everything on the shelves and the freezer is soo big! I am very pleased with it. The only slight negative is that the doors have to stick out a little more to clear the pantry and wall on either side of the fridge but that is worth the trade-off to me. Also, note that most counter depth fridges are a smidge wider these days but that didn't create a problem for us.
Hi Katy, thank you for sharing your experience with the LRFLC2706S. It’s great to hear the roomy door bins, big freezer, and fingerprint‑resistant finish are all working well for you. The design really shines when it comes to organization and easy cleaning, and it sounds like it fits your kitchen nicely even with the extra door clearance. If you ever want help exploring more features, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich
Improved Over Older Model
[This review was collected as part of a promotion.] This is our second French Door LG refrigerator, first was very reliable for eight years…..except for the in-door ice maker. It never worked well, sporadic at best. This new one has the ice maker inside the freezer as God intended, and boy what a nice difference. Plenty of ice all of the time. Lots of extra space in the fridge section door pockets now, deeper too. Shelves have adequate adjustment, and this freezer just one door, not two as before. Less to go wrong, ample space, sliding inside drawers. Nice. Also did counter depth model this time, fits our space much better. Off to a great start. Very satisfied.
[This review was collected as part of a promotion.] I bought this frig a month ago and the internal temperatures vary more than any previous frig we’ve owned. It’s a good looking unit but I don’t understand why the temps move around so much. LG has not explained.
Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing temperature fluctuations with your new LG refrigerator, LRFLC2706S. I can imagine how frustrating it must be to have inconsistent temperatures, especially when you're used to having reliable performance from your previous fridges. First and foremost, I want to acknowledge your concerns and assure you that we take this issue seriously. I understand that aesthetics are important, and your new fridge does look great, but temperature control is a critical aspect of its performance. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Fridges cold food storage is amazing!!
Had for several weeks now and am loving this fridge. Previously had a side by side which I hated. Not wide enough especially on freezer side, and ice maker would jam up and either just keep falling out onto floor or get stuck. Even though may be a minor inconvenience to get ice out of freezer totally out ways previous ice issues. Have to open fridge to get water dispensed. But once again a minor inconvenience but very acceptable. Does allow a very clean sleek look of outside of fridge. In order to use all shelves available I did buy a couple shorter pitchers where the taller ones did not fit. I love the larger capacity in the doors. This is where the taller jugs of juice will fit. A bit of adjusting to the different style, French doors, drawers that either can open while one door open and one longer drawer you must open both doors of fridge to access. Fortunately we have a deep freeze in garage and have become spoiled by having that room for freezer items so I’m afraid that the freezer storage would be difficult for all the snack foods, ice creams, meats, etc. that I like to keep on hand at all times. If your good at staying organized and keeping your freezer area in check you could manage with the space available. This has nothing to do with the fridge itself, just my experience once it was delivered and installed for me. On wheels and kept moving when I opened doors. I had to unscrew the foot pedals and make them reach the floor so it would not move. Not sure if necessary but I cut a small piece of rubber matting, the drawer liner material, and placed under the pedals for extra support in not moving. Has worked perfectly. Also, the protective plastic sheets and tape is on everything and everywhere. Be careful when removing from shelves. I would highly recommend removing shelves to take off if your installers did not do that already. Shelves are slightly heavier so was hard to pull off tape wrapped around while in position and I was afraid I scratched back wall trying to pull off tape and the shelf started to fall, my fault, shelves are very sturdy, when I wasn’t prepared for that. Just a heads up. About a week later I actually found another small piece of tape on inside edge of door. Didn’t cause problems, I’m just saying to look everywhere. The whole outside of fridge seems to have a plastic sheet and I have not removed yet. Is not noticeable since fits so snuggling. Actually good that I did not notice and did not remove especially right away because my door was hitting a small magnetic box I had always placed on the side of previous fridge that never caused issues but since this fridge is not as deep was hitting door when we opened it and that’s when I realized plastic sheet protectors. That was good because my mistake of placing that item there and would have scratched. Even though I said not as deep as previous side by side fridge the setup of this fridge for all cold items is amazing. I actually have extra space so do not let the depth deter you from buying if you see the difference of standard depth verses cabinet depth.
LOVE this refrigerator
[This review was collected as part of a promotion.] For some weird reason, I have always had a Side by Side refrigerator. A friend talked me into the LG French Door model - counter depth. I am crazy about it! I use the wifi function - way cool (no pun intended). It is so easy to organize. Really is well planned. Seems like it holds so much more than the same size Side by Side. Works like a charm! NYTimes Wirecutter recommended the LG refrigerator. They were correct! So glad we purchased this refrigerator!
Cavernous interior and sleek looking
Our old Samsung refrigerator finally fed us up enough to look for a better replacement. We found this refrigerator at Costco, and jumped on it. We can't fill the darn thing up, there's so much room in it. The inside cold water is nice, and we like the look of just the solid stainless steel box without ice/water dispenser. It makes plenty of ice, and I like the fact that since it's wifi and Alexa enabled, I know if the door is left open. All in all, a great purchase that we still marvel over-- and yes, I know it's a refrigerator.
Hi, Kevin! We are thrilled that your LG Refrigerator is such a marvelous upgrade and that you are finding it impossible to run out of room! We certainly agree that a sleek stainless steel look paired with the convenience of WiFi door alerts makes for a truly smart kitchen. To keep your unit performing at its best, we suggest checking that the leveling legs are properly adjusted to ensure the doors close automatically and maintain that perfect seal. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Clearance dimensions don’t take doors into account
Be aware that the overall clearances do not mention the space needed for the door to open. If this is going against a wall you won’t be able to open it even 90 degree unless you have about 3 extra inches. The doors do not align with the cabinet size and this will not fit in all spaces if you are using the dimensions LG gives you. I was luckily able to cancel my order in time.
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
16 years with LG would not change it
[This review was collected as part of a promotion.] I bought this same style 13 years ago I loved my fridge never a problem. It’s was time for an upgrade I went back looking for the same style this model is upgrade to a couple of new features. If you like me basic staying away from all the digital features long lasting fridge this model is for you
Hello, Ali! We appreciate you sharing your experience with your LG Refrigerator! It’s great hearing that your previous unit served you well for 13 years and that the updated model keeps the same reliable, no‑nonsense design you loved — just with a few thoughtful upgrades. For anyone who prefers a long‑lasting fridge without a lot of digital extras, your insight is incredibly helpful! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Nice fridge, lousy installation service
[This review was collected as part of a promotion.] The product itself seems fine but the installation service was awful. They didn't properly tighten the water line resulting in damage to our hardwood floors and leaking in the basement. One of the handles wasn't properly attached and they also didn't remove any of the various protective film and tape all over the fridge.
Hi, there. Thank you for sharing your feedback on your LG Refrigerator (LRFLC2706S) model. We understand the importance of installation services that meet your expectations and maintain the integrity of your home. We strive to provide exceptional customer service and ensure a smooth and seamless experience. We appreciate your patience and want to ensure your refrigerator operates as expected. Please reach out to us on social media @LGUSSupport with your contact details and a description of the issues. Our team will escalate your case and work to coordinate appropriate actions to rectify the situation. ^Juvy



