[This review was collected as part of a promotion.] The service person called before coming to let us now when he would be here. He was on time, courteous and competent. He solved the issue to our satisfaction. Could not have been a better service experience. A true exception to what we hear about in these times. Definitely a good experience.

I bought this refrigerator a year ago. We love it for so many reasons. Especially the size. but we have had to have a repairman in 3 times so far for the same reason. The cooling of the fridge stops - not the freezer, just the fridge. Each time we have received excellent service but it has been difficult to empty the fridge each time and keep things cold in coolers

[This review was collected as part of a promotion.] So far, this is a good product. It is quiet and efficient. One odd situation was that the air filter cover was defective. However, after contacting LG, a new one was sent along with a new filter in a prompt manner.

[This review was collected as part of a promotion.] I LIKE THIS REFRIGERATOR VERY MUCH. HOWEVER ONE OF MY DOOR BINS BROKE.... I DON'T BELIEVE IT WAS OVERLOADED.... I HAVE SPENT HOURS TRYING TO FIND A REPLACEMENT TO NO AVAIL .... THE ASSUMPTION IS THAT LG HAS NOT MADE REPLACEMENT PARTS AVAILABLE YET.... I HAVE OWNED THIS FRIDGE OVER A YEAR... HOW CAN THERE NOT BE REPLACEMENT PARTS?

Old fridge died so got this one. It’s a good fridge for the most part. The water filter is leaving some charcoal in the water but when I called, they sent a new one for free. The other problem is the ice in the freezer freezes together into a big ice chunk so I have to completely empty and start over. I like everything else. Lots of room for everything, adjustable shelves. The holders in the door are big and store a lot of stuff. The ones at the bottom are hidden and I almost missed them although they’re not good for much except maybe small cans. I also wish there was a separate section for the butter. But overall, I’m happy with my purchase. I do like the online link for questions and information although sometimes I need help figuring out how to do some things.

Bought this refrigerator a year ago have loved it ever since probably the nicest refrigerator I've ever owned keeps things very cold the stainless steel finish does not smudge or show fingerprints I wasn't sure at first about the bottom freezer but I really love it now that I've used it excellent product I would highly recommend

We needed to replace a counter depth unit and were amazed by the interior space of this beauty! 27 cubic feet is huge! I love the sleek look of the 3 door unit, and love the "hidden" water inside the refrigerator segment, and the ice maker in the freezer drawer is totally convenient! Deep door shelves hold everything! Excellent use of space. Found the price to be another win for this excellent unit!

[This review was collected as part of a promotion.] This is our second French Door LG refrigerator, first was very reliable for eight years…..except for the in-door ice maker. It never worked well, sporadic at best. This new one has the ice maker inside the freezer as God intended, and boy what a nice difference. Plenty of ice all of the time. Lots of extra space in the fridge section door pockets now, deeper too. Shelves have adequate adjustment, and this freezer just one door, not two as before. Less to go wrong, ample space, sliding inside drawers. Nice. Also did counter depth model this time, fits our space much better. Off to a great start. Very satisfied.

Only have the fridge a couple days, this is left of a review and more of a question for the community or LG to respond. We have reverse osmosis, so I have no need for the water filter. In my search for a bypass filter, there is nothing mentioned in the manual, and the third party company that supports parts and accessories says the bypass filter they have does not fit this model. There has to be a solution for a bypass filter … I don’t want to buy a new filter in 6 months but also do not want to leave that filter in indefinitely. Does anyone know of a solution here?

[This review was collected as part of a promotion.] Nice refrigerator. Enough features, but not too many. I like the clean look of the outside, and leaving off the ice/water on the outside really helps with more space inside, making it hardly seem like a counter depth.