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Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator for
LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator
4.4 out of 5 stars
stars
576 ratings576 reviews
  1. 5 stars67% (386)
  2. 4 stars19% (107)
  3. 3 stars6% (36)
  4. 2 stars3% (18)
  5. 1 star5% (29)

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Showing 411-420 of 576 reviews
Dec 18, 2024
Reviewer name: Gvgran
4 out of 5 stars
4 out of 5 stars review

Love the Style

[This review was collected as part of a promotion.] This is our second LG refrigerator, overall, we are happy with it. We have had an issue with the ice maker, but it is minor. The counter depth style has plenty of room for storage of all our food and I like the sleek design and fingerprint resistant stainless finish.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from LG

Hi. Thanks for sharing your thoughts about your LG Refrigerator! Always great hearing from a returning LG fridge fan — and it sounds like this one is doing a solid job keeping things cool and stylish. We appreciate you mentioning the minor ice maker issue, and we’re glad the roomy counter‑depth design and sleek, smudge‑resistant finish are winning you over. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 20, 2024
Reviewer name: Trishhart
3 out of 5 stars
3 out of 5 stars review

Cheap stainless door material?

We’ve had this refrigerator for about 18 months. I recently started noticing small dents on the doors here and there. We’re empty nesters and extremely careful with our appliances. We bought an oven and microwave as well and we’ve not noticed any dents yet. The dents on the fridge are very tiny and not in one place. LG I’d like to know why? How thin is the stainless you are using?

Review from lg.com
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reply from LG Social

Hey Trish! Thank you for bringing this to our attention. We aim to deliver outstanding products and services that fulfill our customers' requirements and needs. We value your feedback, and we'll pass it along to our team for further review and improvement. We're here to support you throughout the lifetime of your fridge. If you have questions or warranty inquiries, reach out to us on social media @LGUSSupport. We would be happy to help! ^Joslyn

Nov 18, 2024
Reviewer name: Karebare
1 out of 5 stars
1 out of 5 stars review

Do not purchase doesn't stand by product

I give zero. Purchased refrigerator and lines on back of frig sprayed water on wall and floor while admistering water from inside of frig. Ruined our hardwood floors. Lg response is they don't install water lines and are not paying for any damage. But they sell refrigerator with water features?? Ok

Review from lg.com
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reply from LG Digital Care Team

Hey there! We always want to make sure that you're taken care of whenever leaks happen in your refrigerator, and we're ready to take another look at this with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, details about the leak, and details about your previous conversation with support. We look forward to hearing from you! *Josh

Aug 28, 2024
Reviewer name: RetDet
5 out of 5 stars
5 out of 5 stars review

Good features

[This review was collected as part of a promotion.] Purchased 2 weeks ago so far so good the only criticism is that at Least one of the shelves should slide back to accommodate a larger slightly higher container - sleek design - nice ice making system - App monitor system a plus.

Review from lg.com
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reply from LG

Hi! We appreciate you sharing your experience with your LG Refrigerator! It’s great hearing that things are going well so far and that you’re enjoying the sleek design, smooth ice‑making system, and the convenience of the app monitoring features. Your point about wanting at least one sliding shelf for taller items is valuable feedback — thoughtful details like that can make everyday use even better! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 7, 2023
Reviewer name: Lacking Quality
2 out of 5 stars
2 out of 5 stars review

Poor interior quality

Who is the genius who design these shelves. My previous LG French door interior was true quality. Bad compressor after 10 years, needed to replace it. Got this and regret it, saw it in the store and realized it was different. Didn't realized until it was installed in my kitchen. Poor interior parts, cheap everything, shelves, drawers, no glide and slide features, and who design these hard to adjust shelves which are I assume suppose to snap together, just getting them out and putting them back is a nightmare and they are very flimsy. took me great time to try and snap them together to adjust for tall containers. Don't know if they will take much weight, looks a little unbalanced. LG has reduced it quality!!

Review from lg.com
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reply from LG Social Media

Hello! We're disheartened to hear that your replacement refrigerator hasn't lived up to your expectations, but we're here to reassure you that our appliance development team uses reviews just like yours to see how we can do better in the kitchen, so thank you! ^Ian

Sep 18, 2024
Reviewer name: PeteViking
5 out of 5 stars
5 out of 5 stars review

Lots of room!

[This review was collected as part of a promotion.] We bought in August after shelves in our previous counterdepth fridge broke and could not be replaced. We never liked the limited space in the old fridge anyway. We bought the LG since it had more room. We were not disappointed. This fridge has lots of room both in the cabinet and in the doors. We are very happy with this purchase.

Review from lg.com
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reply from LG Digital Care Team

Hi Pete, thanks for sharing your experience. It’s great to hear your LG LRFLc2706S has given you the spacious layout you were hoping for. The generous shelving and door storage really make a difference, and it’s wonderful to know the fridge has been such a good fit for your home since August. If you ever need assistance or have questions, you can reach us at lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich

Sep 2, 2024
Reviewer name: Frank Irish
5 out of 5 stars
5 out of 5 stars review

Good Refrigerator at a Decent Price

I purchased this Refrigerator a few months back. We love the space and the fact that the ice maker is actually located in the freezer section which eliminates the icing up issue that other units have when the ice make is located in the refrigerator section.

Review from lg.com
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reply from LG

Hello, Frank! We appreciate you sharing your experience with your LG Refrigerator, and it’s great to hear how much you’re enjoying the spacious design and the ice maker being placed in the freezer section. That setup really helps keep things running smoothly and avoids the icing issues found in other configurations. Sounds like this LG unit is fitting your home perfectly! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Mar 7, 2023
Reviewer name: amk50
4 out of 5 stars
4 out of 5 stars review

water taste fix

I like this fridge. it's bigger than it looks and can fit a lot of stuff. Sticks out more than a counter depth fridge bc the doors have a ton of storage but about 4 inches less than the standard. it replaced. The water tasted horrible (like plastic/chemicals) despite flushing so we bought other filters and now the water tastes great. Try that if you have an issue. One star off bc the interior plastic feels cheap.

Review from lg.com
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reply from social/LG

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha

Jun 15, 2024
Reviewer name: wasimpson
5 out of 5 stars
5 out of 5 stars review

Perfect!

[This review was collected as part of a promotion.] We bought this a couple of months ago and it works perfectly! There is plenty of room and we have been without a fridge that makes ice and water for a long time. We don't regret spending the money and I would recommend this appliance.

Review from lg.com
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Jun 4, 2024
Reviewer name: rehwa
5 out of 5 stars
5 out of 5 stars review

Great choice

I'm very happy with my choice of new LG 27 CU. FT. SMART COUNTER-DEPTH MAX™ FRENCH DOOR REFRIGERATOR It has 20% more storage than my previous Kitchenaid that occupied the same footprint. It looks great and I appreciate the extra space on the shelves and doors every time I open the door. Very nice at a good price!

Review from lg.com
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