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Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator for
LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator
4.5 out of 5 stars
stars561 ratings561 reviews
  1. 5 stars68% (384)
  2. 4 stars19% (105)
  3. 3 stars6% (35)
  4. 2 stars3% (15)
  5. 1 star4% (22)
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Showing 411-420 of 561 reviews
Feb 8, 2024
FirstLGFridge
2 out of 5 stars review

A few problems.

I generally like the fridge but I have a couple of concerns. 1. The air filter says it time to change it.  Problem is nobody sells the style of air filter  that it has, not even LG.  It is the one without a frame around it. 2.  It is a little glitchy.  Every so often it stops cooling.  The power is on, lights and controller is on but it stops cooling.  I found that if I unplug it for a few minutes, then plug it back in it starts working again.

Review from lg.com
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reply from LG Digital Care Team

Hey there, we'd love to check in and see what filter fits your LG French Door. At the same time, we can also look into cooling and power. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We are here to support you. ~TammyJo

Nov 19, 2024
Lance Foxx
5 out of 5 stars review

Stayed Cool During 8-Hour Power Outage!

[This review was collected as part of a promotion.] After Hurricane Beryl hit Houston, we lost power for 4 days. Deer meat somehow leaked from the freezer and... yeah, we had to replace an old Whirlpool fridge that came with the house. As a replacement, we bought THIS exact LG fridge from BestBuy. I just confirmed the model number "LRFLC2706S." Today, we had an 8-hour power outage. We made sure not to open the fridge nor freezer during this time, but after the power was restored, I opened the freezer and expected to find water in the ice tray and liquid ice cream. To my surprise, the ice cubes were still solid! Everything in the fridge was fine. Nothing had to be thrown out. I was extremely worried about the cost of having to replace everything in the fridge and freezer. We JUST did that last July for the hurricane. It cost us hundreds... So, yeah. This fridge just won me over for a 5-star review. Highly recommended! I couldn't be happier. Quality matters.

Review from lg.com
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reply from LG

Hi, Lance! Thank you for sharing your thoughts about your LG refrigerator. Your story really highlights what dependable performance looks like in a real‑world situation, and it’s amazing to hear how well your fridge protected your food during both the hurricane last year and the recent 8‑hour outage. Knowing the ice stayed solid and everything inside remained safe truly speaks to the quality and insulation of your model. We’re delighted it earned a 5‑star review from you and that it brought peace of mind when you needed it most. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 7, 2024
Gab from the Hook
5 out of 5 stars review

A job well done and done well

[This review was collected as part of a promotion.] The service person called before coming to let us now when he would be here. He was on time, courteous and competent. He solved the issue to our satisfaction. Could not have been a better service experience. A true exception to what we hear about in these times. Definitely a good experience.

Review from lg.com
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Jul 8, 2023
CoralJ
3 out of 5 stars review

Air filter defect

Air filter problem!! The replacement filters are in square frames, yet the filter holder is rhombus shaped! The factory filter had no frame and was inserted on a slant. I bought this fridge in January and It is time to change the filter. There are no air filters on the market (even by LG!) that will fit the filter receptacle. Help, LG!

Review from lg.com
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reply from Social/LG

Thank you for bringing this to our attention, and we are sorry to hear about your LG Refrigerators air filter not fitting properly. Your review matters to us, and we genuinely value your input. To immediately assist you, please private message our LG Social Support team on Facebook or Twitter at @LGUSSupport with your model and serial numbers of your unit, so we can look into this and find a solution for you. ~Rita

Nov 20, 2024
Trishhart
3 out of 5 stars review

Cheap stainless door material?

We’ve had this refrigerator for about 18 months. I recently started noticing small dents on the doors here and there. We’re empty nesters and extremely careful with our appliances. We bought an oven and microwave as well and we’ve not noticed any dents yet. The dents on the fridge are very tiny and not in one place. LG I’d like to know why? How thin is the stainless you are using?

Review from lg.com
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reply from LG Social

Hey Trish! Thank you for bringing this to our attention. We aim to deliver outstanding products and services that fulfill our customers' requirements and needs. We value your feedback, and we'll pass it along to our team for further review and improvement. We're here to support you throughout the lifetime of your fridge. If you have questions or warranty inquiries, reach out to us on social media @LGUSSupport. We would be happy to help! ^Joslyn

Jun 28, 2024
CinnGirl
4 out of 5 stars review

Accessories needed

[This review was collected as part of a promotion.] We really like our new LG REFRIGERATOR, it’s big and has a lot of storage capacity, I’m giving it 4 stars because of two things. First, the inside the door shelves need size adjusters. To hold items in place better and section them off by type, I love to be organized. Second, I’m actually not sure if it’s our water, but the filter is not giving us very good tasting water and our glasses get a film on them that they didn’t before with our filtered water from Crystal dispensers at our local grocery store. Thanks about all I can say, we will be purchasing more LG products. We really need a dishwasher. Thank you, Julie Freccia

Review from lg.com
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Mar 7, 2023
amk50
4 out of 5 stars review

water taste fix

I like this fridge. it's bigger than it looks and can fit a lot of stuff. Sticks out more than a counter depth fridge bc the doors have a ton of storage but about 4 inches less than the standard. it replaced. The water tasted horrible (like plastic/chemicals) despite flushing so we bought other filters and now the water tastes great. Try that if you have an issue. One star off bc the interior plastic feels cheap.

Review from lg.com
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reply from social/LG

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha

Mar 10, 2023
Anonymous
5 out of 5 stars review

Beautiful Refrigerator & So Much Space Inside

I am so happy with this refrigerator! The counter depth is perfectly sleek and the plain front is aesthetically beautiful. The inside is so spacious…perfect for any family’s needs. I find the fridge to be very quiet as well. Highly recommend this product!

Review from lg.com
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reply from social/LG

Awesome, Looks great! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Jul 17, 2024
ScottM1994
5 out of 5 stars review

Improved Over Older Model

[This review was collected as part of a promotion.] This is our second French Door LG refrigerator, first was very reliable for eight years…..except for the in-door ice maker. It never worked well, sporadic at best. This new one has the ice maker inside the freezer as God intended, and boy what a nice difference. Plenty of ice all of the time. Lots of extra space in the fridge section door pockets now, deeper too. Shelves have adequate adjustment, and this freezer just one door, not two as before. Less to go wrong, ample space, sliding inside drawers. Nice. Also did counter depth model this time, fits our space much better. Off to a great start. Very satisfied.

Review from lg.com
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Jun 20, 2024
ChrisG 425
5 out of 5 stars review

Just what we needed

[This review was collected as part of a promotion.] Nice refrigerator. Enough features, but not too many. I like the clean look of the outside, and leaving off the ice/water on the outside really helps with more space inside, making it hardly seem like a counter depth.

Review from lg.com
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