Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator forVerified Purchase
LG Counter Depth Max Refrigerator
Refrigerator is very quiet, efficient in cooling, freezer ice maker works great.
Hello there! Thanks for the review. Great to hear your Counter Depth Max refrigerator is running quietly, cooling efficiently, and keeping the ice maker performing just the way you need. If you ever need anything in the future, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich
Love my LGs!!
I couldn’t pick a suggested review topic. All of them are spot on! I purchased my first LG refrigerator back in 2025. I loved it so much, I got another for my second home. It’s quiet, does a great job of cooling & freezing, there’s so much more room than my previous fridge, & it stays consistent. The pull-out freezer & double doors above are roomy & easily accessible. In the fridge part, there’s no need to move things around because you can see what you have. I’m saving money & energy with these 2 new appliances, which is a wonderful, added bonus. Highly recommend!!
Hello! We are absolutely ecstatic to hear that your second LG Refrigerator is matching the stellar, reliable performance of your first one. Crafting expansive, energy-efficient appliances with bright visibility and effortless accessibility that save you money is exactly our specialty! For any future assistance with either of your awesome kitchen setups, feel free to reach out to @LGUSSupport. ^James
Good, Lousy Instructions
The refrigerator works fine and had a good price. Instructions are terrible. I couldn't lower the temperature to 33 degrees based on the instructions. Luckily, I found the fix on the web. You have to set the temperature then pull the plug for 10 seconds. I wonder how many think they lowered the temperature but didn't. The conspiracy side of me makes me think it was hidden on purpose.
Hi! We appreciate you sharing your thoughts and rating for your LG Refrigerator, model LRFLC2706S. We are glad to hear it is working beautifully and hit the sweet spot for your budget, though we will certainly pass your feedback along to our product team regarding the clarity of the setup steps. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Slight Flaw (probably insignificant)
Overall, very good refridgerator with only a minor insignificant flaw. That is the upper tray in the freezer does not stay in and always comes out half way such that it interferes with the bottom tray and one cannot load or remove items easily. Minor difficultly but when in a hurry it could be bothersome.
Hi there, lkaneshiro! Thanks for taking the time to share your experience. Glad to hear the fridge is serving you well overall. We’ll make sure your note about the freezer tray not staying in place gets passed along to our product team. If you ever need a hand, @LGUSSupport is always here to help. #LifesGood ❤️ ‑LG Digital Care Team ^Rich
uncomfortable for tall people
I love this refrigerator, but as a tall person I will never buy it. It is extremely inconvenient to bend down to open the doors from the bottom, and there are no finger grooves on the top of the doors. While it may not seem like a big deal, it is. Having to lean down at an uncomfortable angle just to open the fridge door several times a day for the next 10 plus years makes it a no for me. significant design misstep
Hi. Thank you for sharing your experience with the LG Refrigerator design. We understand how door placement and handle accessibility can feel very different depending on height, and your insight on daily comfort is truly helpful. Feedback like this plays an important role in how future LG designs evolve. To allow us to properly investigate the details of your specific product model and to see how we can assist with the design issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Disappointed
There is something wrong with the bottom door freezer. It doesn’t open all the way, as if it is caught on something. I’ve tried everything the site advised and still no luck. It is not ice build up either. And when I try to get it open I have to yank it, but not too hard so it doesn’t break. So I am stuck with a fridge that has a freezer that only opens 1/4 of the way. Big disappointment. Then I had to send away for a filter part change since the new style doesn’t accommodate my fridge’s style. Inconvenient.
Hi. We appreciate you sharing your time sharing your review about your LG LRFLC2706S Refrigerator. We recognize your experience with the freezer drawer opening mechanism and the water filter compatibility, and we aim to manufacture functional appliances that bring convenience to your home. You can review steps regarding drawer alignment and smooth operation by visiting this guide https://www.lg.com/us/support/help-library/lg-refrigerator-why-dont-my-drawers-open-and-close-properly--20153121174880?srsltid=AfmBOormHyKky4dmO5n_7EydHt2mqoiM_sK9GYL3RUXJruOo4xlDvhTO. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Awkward to use
This refrigerator was recently purchased and the right door is misbalanced or otherwise not functioning properly. The door immediately begins to close after it is opened making it inconvenient to load the refrigerator or take things out. So far I have been frustrated in getting Lg to correct this matter. Upsetting!
Hello. We appreciate you sharing your time sharing your review about your LG Refrigerator, model LRFLC2706S. It is wonderful to hear that you recently chose our appliance for your home, and we want to ensure every aspect of your new unit brings complete convenience to your daily routine. To help keep the doors balanced and functioning smoothly, we recommend checking that the leveling legs at the bottom front of the unit are adjusted correctly, as raising the front legs slightly helps ensure proper door alignment and smooth operation when loading or unloading items. For detailed guidance on adjusting the alignment, please visit these helpful resources at https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-fix-a-french-door-that-wont-close-or-open-properly--20152715589516?srsltid=AfmBOooWiP7b4Dbri8rNCQfByMZXaIyD8-D1oZddu6GmReP6u2ndfCdo and https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-level-a-fridge--1396987943023?srsltid=AfmBOoobjJb2puQ15DzPwG19J_zH9mc1zCyD87aNy1ljf9YmF1NVRAHQWe want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Most horrible experience ever…and it’s not over
The refrigerator has never worked. We plugged it in according to the instructions and it has never cooled. After several days it also began leaking oil from the compressor area. Because the unit has never functioned properly, I cannot comment on cooling, efficiency, noise, or any of its advertised features. So far LG has consistently been unhelpful. I have called 2x a day everyday, no solutions at all. Stay away.
Hello. We appreciate you sharing your rating and feedback regarding your LG Counter-Depth French Door Refrigerator LRFLC2706S. We recognize your experience with the cooling performance and the compressor area leak, as well as your interactions with our support team. To help check cooling operations, ensure the refrigerator power cord is plugged directly into a grounded wall outlet, verify that the temperature settings are set properly, and ensure the rear condenser coils and air vents have adequate clearance for airflow. You can review additional troubleshooting for cooling issues on our official support video at https://www.youtube.com/watch?v=c2GEZvlbtrQ and https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-a-leaking-refrigerator--20152715569705?srsltid=AfmBOord24NhpGTkN48c_wwYkeTES4yRQVEdCh70knUBnkmdDTz1vdAv for guidance on the leaking concerns. We want to help ensure your kitchen setup operates smoothly and dependably for your home. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Poor reliability
This is an unreliable refrigerator. Bought it 3 years ago and already 2 service calls and I could be spending $1,400 in repairs. I am opting to replace this refrigerator instead of incurring a high cost on an appliance that cannot even work for 3 years.
Hello. We appreciate you sharing your experience with your LG Refrigerator, model LRFLC2706S. We are dedicated to ensuring our appliances provide the high-quality performance and long-term reliability you expect for your home. To help keep your unit operating at its absolute best, we recommend verifying that the rear condenser coils are free of dust buildup and checking that the door gaskets are clean and sealing tightly to maintain optimal internal temperatures. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Not Happy
I had issues with this product within 6 months of it's purchase. Most of the parts are replaced and I still have issues like sudden gurgling noise, loud ice making process, the right door not being able to stay open and occasional food freezing on the top rack of refrigerator. I had a previous LG refrigerator for more than 15 years with no issues at all. This isnt the case with my new purchase.
Hi, Katie. We appreciate you sharing your thoughts and experience regarding your LG Refrigerator model LRFLC2716S. We want to ensure your kitchen setup runs efficiently while providing you with quiet operation, reliable storage, and optimal food preservation. To help balance temperatures and prevent top-rack freezing, we recommend organizing items to ensure they do not block the interior air vents, allowing cold air to circulate evenly throughout the compartment. For the doors, adjusting the leveling legs at the front base slightly upward can help stabilize them and ensure they function properly. For more detailed support regarding unit sounds and door adjustments, you can visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-noises-on-my-lg-refrigerator--20151808541249 and explore our door alignment guide at https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-fix-a-french-door-that-wont-close-or-open-properly--20152715589516. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James