Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator forMember photos
Verified Purchase
LG Counter Depth Max Refrigerator
Refrigerator is very quiet, efficient in cooling, freezer ice maker works great.
Hello there! Thanks for the review. Great to hear your Counter Depth Max refrigerator is running quietly, cooling efficiently, and keeping the ice maker performing just the way you need. If you ever need anything in the future, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich
We love it !!
[This review was collected as part of a promotion.] We love it !! everything is great !! cooling, capacity,efficiency, noise, preservation
Hey there Mike! We love hearing that your refrigerator is checking every box for you. Smooth cooling, plenty of space, and quiet efficiency are exactly what we aim for, so your feedback truly makes our day. If you ever need anything in the future, our team at @LGUSSupport is always happy to help. #LifesGood ❤️ ^Rich
Excellent Product--Highly Recommended
Excellent product! The refrigerator looks good on the outside and works well on inside. The cooling temperatures are reliable; the seal is tight. The shelving works well functionally (e.g. vegetables and fruits) and in the doors (utility). It's quiet and has every indication of a strong compressor. The LG app is helpful for settings and diagnostics. Highly recommended!
Love it
we love it. The only negitive is that it's sometimes hard to find things in the freezer.
Hi, Mike! We appreciate you sharing how much you’re enjoying your LG Refrigerator. It’s great knowing it’s been a strong addition to your home. Your note about the freezer being a bit tricky to navigate is helpful feedback, and we’re glad it hasn’t taken away from how well the fridge works overall! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
It Works—let’s just hope it keeps working
This counter-depth fridge has a great deal of storage, is very functional, and just works. Oh, and my wife loves it! It is louder than our previous fridge and doesn’t keep the temperature quite as consistent. The latter may well be due to it not being filled as fully as our previous fridge. We’re getting used to the water dispenser being inside the fridge. Having to open both drawers to access the bottom pull-out drawer isn’t ideal, but the design is understandable. Our last fridge, from another manufacturer, was fancier, but it only lasted eight years. Let’s hope this one goes at least eight.
Hello. Thank you for sharing your experience with your LG LRFLC2716S Refrigerator. We're thrilled to hear that the sleek counter-depth design and spacious layout are hitting the mark and that it earned your wife's stamp of approval! Winning over the household is always a huge victory in our book. We appreciate your helpful notes regarding the interior layout, operating sounds, and temperature consistency, and we'll be sure to pass these insights right along to our product development team. For future reference on optimal cooling and everyday operation sounds, feel free to check out our guides on cooling performance at https://www.youtube.com/watch?v=c2GEZvlbtrQ and normal operational noises at https://www.lg.com/us/support/help-library/lg-refrigerator-noise-a-noise-is-heard-during-operation--20154629491561?srsltid=AfmBOoqPreKAaS3yzUmcrOFDTzbafPhL2RZUJ3TOO_SkkwTcRfnceFfp. Here's to many years of reliable performance and crisp, cold drinks ahead! ^James
Freeze Shelves are a Disaster
The fridge generally worked great but after about a year, the freezer rails that the ice cube tray and pull out tray sit on became cracked. This quickly caused the tray supports that sit on the rails to crack. LG does not have replacement parts which is extremely frustrating given the age of the fridge and we're now left to have to buy a new fridge which ultimately will not be an LG fridge.
Hello Andrew, thank you for taking the time to share your feedback with us. We understand how essential it is to have sturdy, reliable components for your appliance, and we recognize the difficulty you have experienced regarding the broken freezer shelf rails and tray supports on your French Door Refrigerator, model LRFLC2706S. We want to ensure you have helpful support for managing your refrigerator shelves and bins. To assist with removing, inspecting, or installing shelves and bins in your refrigerator, please review these general care steps: ⦁ Clear all items off the shelf or tray before attempting to remove or adjust it to avoid strain on the plastic tracks. ⦁ Lift up gently on the front edge of the shelf or bin assembly before pulling it outward to safely disengage it from the support rails. ⦁ Ensure the support tracks are clear of ice buildup or debris before reinserting or sliding trays back into place. For detailed instructions and visual guidance on adjusting refrigerator components, you can view our support guide here: https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-remove-install-shelves-bins--1367247460960 If you need further assistance checking replacement parts or options for your unit, feel free to email lgdigitalcare@lg.sprinklrsupport.com. -Rich
Unacceptable Door Finish
[This review was collected as part of a promotion.] Very disappointed with this LG refrigerator that I bought 3 months ago. Ordinary souvenir magnets left visible marks and tiny scratches on the doors that won't come off with the recommended soap and water. I've never experienced this with previous refrigerators. After 2 weeks of waiting for LG support to assess the issue, there is still no resolution. The fridge appearance is awful No complains about the fridge by itself
Hi, Ellen. Thank you for taking the time to share your review regarding your LG LRFLC2706S Refrigerator. We appreciate you sharing your thoughts and bringing this finish concern to our attention, as keeping your refrigerator looking its best is important to us. As a helpful tip for maintaining the exterior, wiping stainless steel surfaces in the direction of the natural grain with a microfiber cloth and a mild stainless steel cleaner can help lift superficial marks safely. You can also explore further care guidelines at https://www.lg.com/us/support/help-library/lg-refrigerator-cleaning-exterior-stains-and-residue--20154714975288?srsltid=AfmBOopr9tCqy4dI61mpkuu_cE4tFpvsHzCclKR_2xiKv5t1kZ8I3IBX We are committed to addressing the delay in your technician assessment and assisting you directly with this matter. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit. ^James
Not Happy
I had issues with this product within 6 months of it's purchase. Most of the parts are replaced and I still have issues like sudden gurgling noise, loud ice making process, the right door not being able to stay open and occasional food freezing on the top rack of refrigerator. I had a previous LG refrigerator for more than 15 years with no issues at all. This isnt the case with my new purchase.
Hi, Katie. We appreciate you sharing your thoughts and experience regarding your LG Refrigerator model LRFLC2716S. We want to ensure your kitchen setup runs efficiently while providing you with quiet operation, reliable storage, and optimal food preservation. To help balance temperatures and prevent top-rack freezing, we recommend organizing items to ensure they do not block the interior air vents, allowing cold air to circulate evenly throughout the compartment. For the doors, adjusting the leveling legs at the front base slightly upward can help stabilize them and ensure they function properly. For more detailed support regarding unit sounds and door adjustments, you can visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-noises-on-my-lg-refrigerator--20151808541249 and explore our door alignment guide at https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-fix-a-french-door-that-wont-close-or-open-properly--20152715589516. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
When the power goes off in the house, my compressor turns off and does not turn back on when the power is fixed. When I'm traveling, this is a real nuisance. Also, they want me to pull the refrigerator out to unplug and re-plug to start the compressor. This is a Poor warranty.
Hi, Jonathan. Thank you for taking the time to share your review regarding your LG LRFLC2706S Refrigerator. We appreciate you sharing your experience about how your unit resets following a power disruption, and we want to ensure your appliance operates reliably at all times. As a brief troubleshooting step when restoring power after an outage, you can try resetting the circuit breaker assigned to the unit instead of pulling the appliance out to access the wall outlet, and you can also review LG Refrigerator power guidelines at https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542?srsltid=AfmBOooPh1hcmWwZ7Y5YXvOxvHq1ar7SseidgrHZ0xuLLO4Nx54zJeUP for further assistance. We are dedicated to supporting you with your appliance and ensuring your total satisfaction. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Worst appliance i ever purchased
Ice maker did not work. Refrigerator temperature did not go below 46 degrees, food spoiled. Freezer temperature did not go below 38 degrees, everything melted or spoiled, except the ice of course because the ice maker did not work.
Hello Bob, thank you for taking the time to share your feedback with us. We understand how important it is to have reliable cooling and proper ice production from your LG 27 cu. ft. Smart Counter-Depth MAX™ French Door Refrigerator, model LRFLC2706S. We want to ensure you have helpful guidance to support your appliance's performance. To assist with temperature and ice maker operation, please try these steps: ⦁ Ensure the temperature settings are adjusted appropriately (recommended at 37°F for the refrigerator and 0°F for the freezer) and allow up to 24 hours for temperatures to stabilize. ⦁ Verify that the ice maker power switch is turned on and that the water supply line is fully connected and turned on. ⦁ Check that the doors are fully closed and the door seals are clean and tight to prevent warm air from entering. For helpful troubleshooting tips regarding your ice maker, please visit: https://lgparts.com/blogs/post/lg-ice-maker-not-working-troubleshooting-guide If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. -Rich