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Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator for
LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator
4.4 out of 5 stars
stars
571 ratings571 reviews
  1. 5 stars68% (386)
  2. 4 stars19% (107)
  3. 3 stars6% (36)
  4. 2 stars3% (17)
  5. 1 star4% (25)
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Showing 31-40 of 571 reviews
Jan 13, 2024
Lizzz72
4 out of 5 stars review

Verified Purchase

Great Features

Absolutely love this fridge, except for the fact the ice maker broke within a day of having it. So then we had to wait 2 weeks before getting it fixed! Very disappointing since the main reason I got this fridge was for the ice maker in the freezer. It makes a ton of ice!

Review from lg.com
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Jul 10, 2023
Betty61
4 out of 5 stars review

Verified Purchase

Roomy cabinet depth fridge

[This review was collected as part of a promotion.] This refrigerator is the best of both worlds. Cabinet depth gives it a more built-in feel, but LG has done a great job maximizing interior storage space. I only gave it 4 stars since the ice maker is a bit small and cannot keep up with the demands of a moderate size party (dinner for 8), even using the "ice plus" setting.

Review from lg.com
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Apr 24, 2024
RJ P
3 out of 5 stars review

Verified Purchase

LG Fridge

Fridge design and appearance are very nice. The chilled water is not chilled, not warm, but not any colder than our tap water. The ice maker is slow. It takes more than 48 hours to fill an employ ice maker. 11 months after purchase, ice maker failed. LG sent new one free of charge, but it is still slow.

Review from lg.com
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reply from LG Digital Care Team

Hello there! We're delighted to hear that you're enjoying the LG model in your home! However, if the water dispenser is not dispensing cold water, it could be due to high temperature settings in the refrigerator and freezer compartments. Can you please check if both compartments are set to the recommended levels? Additionally, we suggest checking if the water filter needs to be replaced. If you require further assistance, please feel free to reach out to us on social media with the username @LGUSSupport, and we would be happy to assist you! ~Ave

Mar 12, 2024
Sesz
5 out of 5 stars review

Verified Purchase

Great room and features

[This review was collected as part of a promotion.] I bought this 2 weeks ago and I am very excited about it. I was thrilled that there was a water dispenser inside the refrigerator, instead if having one through to door and losing all that space for the mechanism. I do not always want chilled water, but it is there when I need it and I have not lost valuable fridge space to achieve that. It is very stylish and has lots of great storage room for all my foods, condiments and drinks.

Review from lg.com
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Jan 11, 2024
Kevinzl
5 out of 5 stars review

Verified Purchase

overall excellent fridge

Got the fridge 3 weeks ago, due to its high rating by Homes and Gardens as the best overall model in 2023. Clean outside appearance and more storage space, thanks to the water dispenser being moved inside. Stainless steel door surfaces a welcome change, good for using magnets. Freezer door handle turns an upward angle when pulled, making it easer to open the freezer. Overall an excellent refrigerator. Highly recommended

Review from lg.com
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Mar 11, 2024
PawPawV
5 out of 5 stars review

Verified Purchase

Love it!

Love the refrigerator! The freezer drawers are deep and hold lots of food. Not having ice/water in the door makes for lots more space in the refrigerator. The only negative is how much noise the water intake is for the ice maker but at least it only lasts a few moments.

Review from lg.com
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May 27, 2023
Jerry39
5 out of 5 stars review

Verified Purchase

Excellent refrigerator

We are happy we bought this counter depth refrigerator. It has amazing capacity in both the freezer and crisper drawer. The icemaker is located in the freezer and that leaves extra room in the main compartment and especially the doors. With the water dispenser in the main compartment, we don't have to contend with water in the outside door opening and on the floor as with in door dispensers. Ice maker puts out plenty of ice in a day. Would recommend this unit to anyone that is thinking about needing extra space and eliminating the in door water and ice dispenser.

Review from lg.com
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Jun 20, 2023
MrBillOfSmyrna
5 out of 5 stars review

Verified Purchase

Pros and cons

I am happy with my purchase. I had to use it for a while to get a good feel if how it would fit in my life. Although I really like this appliance, there are a couple of things I am not crazy about. The first being the tiny shelf on the bottom of the door. I feel that it is the twilight zone of the fridge and things will become forgotten if placed there. The second thing is a win and a loss, the water dispenser. Win: you create more room on the door not having a dispenser placed there. Loss: if you drink a lot of water, or have to fill a large thermos like me, then you are spending more time with the door open, affecting your fridge temp and run time. The last thing I am not crazy about, but I think I may get used to it, is the freezer door handle. I am not used to handles that move, because I am do used to thinking that if it moves it is loose and I feel compelled to want to fix it. I like the look and feel overall. I like the amount of storage. It feels like more space even though it is slightly smaller than my previous unit. I like the clean look of the interior with all the clear plastic. I like that the controls are electronic and not a box. Overall, the best appliance in my opinion.

Review from lg.com
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reply from social/LG

First and foremost, We would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. Should you be interested we would like to invite you to contact us so that we can help remedy any concerns or issues that need our attention. We appreciate you for your open and honest feedback, and we look forward to your next review. ~Tanisha

Jun 3, 2023
Jim704
5 out of 5 stars review

Verified Purchase

Just what I needed

I've had this refrigerator for a few weeks now, and it is nearly perfect. The volume is surprisingly roomy. However, unless I remove a shelf completely, I can't put a 1.5 L bottle of wine upright. Other than that, the space and features are excellent. I like the water dispenser inside the refrigerator. The stainless steel resists fingerprints. Ice Plus mode is easy to enable from the app on my phone. The temperature, the lighting, everything can be set and monitored on my phone. It is also very quiet. I didn't realize how loud my old refrigerator was until I got this one.

Review from lg.com
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Sep 6, 2023
Stan7081
5 out of 5 stars review

Verified Purchase

Bought my refrigerator about 3months ago. It is everything its supposed to be. Being counter depth, I was concerned it wouldn’t hold much but it is extremely large and holds a very large amount. Love the hide away water dispenser which also allows for more room inside for food storage. A great machine.

Review from lg.com
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