Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator for
LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator
4.5 out of 5 stars
stars561 ratings561 reviews
  1. 5 stars68% (384)
  2. 4 stars19% (105)
  3. 3 stars6% (35)
  4. 2 stars3% (15)
  5. 1 star4% (22)
Sort by |
Showing 41-50 of 561 reviews
Mar 10, 2023
Otto2021
4 out of 5 stars review

Verified Purchase

Temperature for Refrigerator does not hold

[This review was collected as part of a promotion.] I have had this for probably 2 weeks now, the set temperature for the refrigerator was at 37, then I put in thermometer, said it was 40, finally I set it to 33, lowest setting, it got down to 36.7, then up to 40.3. The freezer works, the temperature for the fridge is worthless. Yes, the back of the fridge is over 3" from the wall, so it has room to run.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from social/LG

Thank you for taking this time to communicate with us about your concern. We'd love to better understand the issue, and how can we rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha

Nov 13, 2023
Jtule
5 out of 5 stars review

Verified Purchase

Great refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator about a year ago & it has been great. Love that the water dispenser is on the inside so it give the clean look outside. Has the ice machine in the freezer as well. Like that the it’s a smart refrigerator and let’s me know when to change the filters for the water and the fresh air.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Jul 27, 2023
EGcnbg
4 out of 5 stars review

Verified Purchase

Great design, some issues

Great design, so much space for counter depth, nice deep veg and fruit trays, ice maker works perfectly, temps seem perfect, quiet. Water temp seems too warm, not as cold as water kept in jug in fridge. Maybe that is normal? Had to order second delivery because first one had surface defects on doors (small dots and a couple of scratches). But other than water temp, very happy so far.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Apr 21, 2024
Donna 524
3 out of 5 stars review

Verified Purchase

Not sure I would recommend it.

Nice refrigerator. First one that was delivered had a crack in the corner of inside liner and a crack in the vegetable drawer. The shelves are very hard to put back in once they are taken out. No dividers for the cheese and cold cut drawer. And no options for the door shelves to adjust to different heights. So ketchup bottle does not fit because it’s too tall. Also no butter shelf or egg holder.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from LG Digital Care Team

Hey Donna. We truly value your feedback, which is essential to us. It allows us to gain a fresh perspective and explore innovative ways to enhance our services and future products. If you need assistance, don't hesitate to send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help. ^ Diego

Mar 29, 2024
LakeG
5 out of 5 stars review

Verified Purchase

DO NOT HESITATE IN BUYING THIS REFRIGERATOR!

[This review was collected as part of a promotion.] Our first French door refrigerator, and not sure if we would like it. But it is such a pleasure to experience this appliance! Everything about it, from the LED lights, temperature control via Wi-Fi, smooth sliding drawers, to the non smudging stainless steel finish. Overall this fridge is a winner!

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Jun 7, 2023
mary 5602
5 out of 5 stars review

Verified Purchase

counter depth french door ref.

[This review was collected as part of a promotion.] My new counter depth, french door refrigerator is a beautiful addition to my kitchen. Couldn't ask for a better product. Extra lg. ref. and freezer give more than enough room. Extremely happy I with my purchase.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from LG Social Media

Hello, Mary! Thanks for the review, we're glad your new French Door refrigerator is making such a welcome addition to your kitchen! ^Ian

Jun 7, 2023
Will not allow me to send
2 out of 5 stars review

Verified Purchase

Keeps food cold

I bought this four months ago along with a cooktop microwave double oven and dishwasher. The dishwasher leaks on the new wood floor baking in this oven is NOT the same seems like conventional baking is always on and removing finger prints is work. Plus you play hide and seek looking for serial numbers and model numbers. A company this big should be able to figure out a way to get the needed numbers on all that paperwork they hand us. Never again will I purchase LG

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from social/LG

Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha

Jan 13, 2024
Lizzz72
4 out of 5 stars review

Verified Purchase

Great Features

Absolutely love this fridge, except for the fact the ice maker broke within a day of having it. So then we had to wait 2 weeks before getting it fixed! Very disappointing since the main reason I got this fridge was for the ice maker in the freezer. It makes a ton of ice!

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Apr 29, 2024
dentek66
5 out of 5 stars review

Verified Purchase

This is a super refrigerator and plenty of ice

[This review was collected as part of a promotion.] We bought this refrigerator to replace one that would not produce ice. After 3 times having a professional come out the check it out there seems not to be a fixable issue. We then purchased an ice cube make for the countertop, and it finally stopped. So we ordered the LG refrigerator and so far we are so happy with it. the shelves a so great, and the extra space on the doors is great, besides that we have wonderful ice cubes at any given time.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Feb 15, 2023
Sherre Gwen
5 out of 5 stars review

Verified Purchase

LQ French Door Refrigerator

So happy I bought this model. No more on door water/ice dispenser issues. Loads of room even though it’s the same size as my old refrigerator. Best use of available space. Love that the water and ice dispensers are on the inside. The flow of the dispenser is great, fills a 30 Oz glass in 15 seconds.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535