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Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator for
LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator
4.4 out of 5 stars
stars
572 ratings572 reviews
  1. 5 stars67% (386)
  2. 4 stars19% (107)
  3. 3 stars6% (36)
  4. 2 stars3% (17)
  5. 1 star5% (26)
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Showing 461-470 of 572 reviews
Jul 25, 2024
EoinC
2 out of 5 stars review

Nice fridge, lousy installation service

[This review was collected as part of a promotion.] The product itself seems fine but the installation service was awful. They didn't properly tighten the water line resulting in damage to our hardwood floors and leaking in the basement. One of the handles wasn't properly attached and they also didn't remove any of the various protective film and tape all over the fridge.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from LG

Hi, there. Thank you for sharing your feedback on your LG Refrigerator (LRFLC2706S) model. We understand the importance of installation services that meet your expectations and maintain the integrity of your home. We strive to provide exceptional customer service and ensure a smooth and seamless experience. We appreciate your patience and want to ensure your refrigerator operates as expected. Please reach out to us on social media @LGUSSupport with your contact details and a description of the issues. Our team will escalate your case and work to coordinate appropriate actions to rectify the situation. ^Juvy

Mar 5, 2024
Sawcy1
2 out of 5 stars review

Upper Cabinet Doors Will Not Open

[This review was collected as part of a promotion.] Website does not show any photos of top of fridge!  There is a box on top of the fridge that our cabinet doors will not clear!  If you have a cabinet above your fridge like most people, it will need to be high enough to clear the "box" that is on top of the fridge, right behind the doors.  Our cabinets will need to be raised about a half inch to accommodate this box so that the cabinet doors can open fully.  A photo of the top of the fridge would have been very helpful along with more clearance measurements noting what is needed for upper cabinet clearance to allow cabinet doors to open.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from LG Digital Care Team

Hey there. We know the importance of having the correct clearance for your fridge to fit perfectly into your home. We want to learn more about your experience on our feedback page: http://spr.ly/6429ZQvC3. With this feedback, our goal is to improve our product page to include information about clearance on the top of the fridge. If you have questions, send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We'll be here to help in any way we can. ^ Diego

Nov 20, 2024
Trishhart
3 out of 5 stars review

Cheap stainless door material?

We’ve had this refrigerator for about 18 months. I recently started noticing small dents on the doors here and there. We’re empty nesters and extremely careful with our appliances. We bought an oven and microwave as well and we’ve not noticed any dents yet. The dents on the fridge are very tiny and not in one place. LG I’d like to know why? How thin is the stainless you are using?

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from LG Social

Hey Trish! Thank you for bringing this to our attention. We aim to deliver outstanding products and services that fulfill our customers' requirements and needs. We value your feedback, and we'll pass it along to our team for further review and improvement. We're here to support you throughout the lifetime of your fridge. If you have questions or warranty inquiries, reach out to us on social media @LGUSSupport. We would be happy to help! ^Joslyn

Aug 28, 2024
Anonymous
5 out of 5 stars review

16 years with LG would not change it

[This review was collected as part of a promotion.] I bought this same style 13 years ago I loved my fridge never a problem. It’s was time for an upgrade I went back looking for the same style this model is upgrade to a couple of new features. If you like me basic staying away from all the digital features long lasting fridge this model is for you

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from LG

Hello, Ali! We appreciate you sharing your experience with your LG Refrigerator! It’s great hearing that your previous unit served you well for 13 years and that the updated model keeps the same reliable, no‑nonsense design you loved — just with a few thoughtful upgrades. For anyone who prefers a long‑lasting fridge without a lot of digital extras, your insight is incredibly helpful! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jun 4, 2024
rehwa
5 out of 5 stars review

Great choice

I'm very happy with my choice of new LG 27 CU. FT. SMART COUNTER-DEPTH MAX™ FRENCH DOOR REFRIGERATOR It has 20% more storage than my previous Kitchenaid that occupied the same footprint. It looks great and I appreciate the extra space on the shelves and doors every time I open the door. Very nice at a good price!

Review from lg.com
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Nov 8, 2024
JerreP
5 out of 5 stars review

Counter depth that has space for it all

Previously had another brands counter depth refrigerator. So tiny. This LG is fantastic. There is more room than I dreamed of. Sight lines are great. Everything and more!

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from LG

Hi, Jerre. We appreciate you taking a moment to share your experience. It’s wonderful to hear how much of a difference your LG Refrigerator (LRFLC2706S) model has made compared to your previous model. That spacious interior, improved sight lines, and the feeling of having more room than you ever expected are exactly what this design aims to deliver. Counter‑depth doesn’t have to mean cramped, and it’s great to know this refrigerator is giving you everything you hoped for — and more. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Jun 7, 2024
MrTexas
5 out of 5 stars review

Very Satisgied

[This review was collected as part of a promotion.] Love the ice maker and bin in the bottom drawer. Much more ice cubes now than my former Rfg and ice maker never freezes up and stops Side door compartments are much deeper for plenty of storage

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Oct 7, 2024
ND74
5 out of 5 stars review

We love our new refrigerator!

[This review was collected as part of a promotion.] Buying a new refrigerator is not fun, but this new LG has been a joy. So much room in the same footprint as our old one.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from LG

Hello, Kevin! We appreciate you sharing your experience with your LG Refrigerator. It’s great hearing that what started as a not‑so‑fun task turned into a joy once the LG unit arrived, especially with all that extra room packed into the same footprint. We’re glad it’s bringing both convenience and a fresh upgrade to your space. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 29, 2024
Greg 55
5 out of 5 stars review

Simple & straightforward design.

[This review was collected as part of a promotion.] Outstanding design, functional & simple. Best performing ice maker we’ve ever had. I’ll purchase only LG in the future!

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from LG Digital Care Team

Hi Greg, thanks for sharing your experience. We’re glad your 27 cu. ft. Smart Counter‑Depth MAX French Door Refrigerator model LRFLC2706S has been such a standout in your home. Hearing that the design works so well for you — and that the ice maker is the best you’ve had — is exactly the kind of feedback we love. We appreciate your confidence in choosing LG again in the future. If you need help, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Sep 23, 2024
Smiley5
5 out of 5 stars review

Beautiful Refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator 3 weeks ago. So far, I am absolutely thrilled with it!!It is soacious, and beautiful!

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from LG

Hi! We’re thrilled to hear how much you’re enjoying your LG Refrigerator! This LG unit really stands out with its spacious interior and beautiful design, and it’s great knowing it’s been such a perfect fit in just a few weeks. Thanks for sharing your excitement with us! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James