Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator forMember photos
Beautiful Refrigerator & So Much Space Inside
I am so happy with this refrigerator! The counter depth is perfectly sleek and the plain front is aesthetically beautiful. The inside is so spacious…perfect for any family’s needs. I find the fridge to be very quiet as well. Highly recommend this product!
Awesome, Looks great! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
A few problems.
I generally like the fridge but I have a couple of concerns. 1. The air filter says it time to change it. Problem is nobody sells the style of air filter that it has, not even LG. It is the one without a frame around it. 2. It is a little glitchy. Every so often it stops cooling. The power is on, lights and controller is on but it stops cooling. I found that if I unplug it for a few minutes, then plug it back in it starts working again.
Hey there, we'd love to check in and see what filter fits your LG French Door. At the same time, we can also look into cooling and power. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We are here to support you. ~TammyJo
Great features and performance
[This review was collected as part of a promotion.] We have now had this product for 1.5 years and it is excellent. Really like the space this fridge has and ability to handle any size item we put in there. It has performed great, keeping consistent temperature in both fridge and freezer. It is very quiet, even the ice maker is fairly quiet. The filtration must work well as really minimal food smell is noticed when opening the doors. We had always had side by side before, but so glad we got this model.
Hello! We’re glad to hear how well your LG Refrigerator has been performing for you over the past 1.5 years. It’s great knowing the spacious interior, consistent cooling, quiet operation, and effective filtration are all making a noticeable difference in your daily routine. Switching from a side‑by‑side to this model sounds like it’s been a fantastic upgrade! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Perfect!
[This review was collected as part of a promotion.] We bought this a couple of months ago and it works perfectly! There is plenty of room and we have been without a fridge that makes ice and water for a long time. We don't regret spending the money and I would recommend this appliance.
Meets most of my needs
Old fridge died so got this one. It’s a good fridge for the most part. The water filter is leaving some charcoal in the water but when I called, they sent a new one for free. The other problem is the ice in the freezer freezes together into a big ice chunk so I have to completely empty and start over. I like everything else. Lots of room for everything, adjustable shelves. The holders in the door are big and store a lot of stuff. The ones at the bottom are hidden and I almost missed them although they’re not good for much except maybe small cans. I also wish there was a separate section for the butter. But overall, I’m happy with my purchase. I do like the online link for questions and information although sometimes I need help figuring out how to do some things.
Hello, Leslie. Thank you for sharing your thoughts about your LG refrigerator. We’re glad to hear it’s been a strong replacement for your old unit and that the spacious interior, adjustable shelves, and generous door storage are all working well for you. It’s great to know our team was able to assist with a replacement water filter, and we truly appreciate your helpful notes about the ice buildup and features you’d love to see added in the future. You can check out this link for future reference on LG Refrigerator Ice build up: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-buildup-in-an-lg-refrigerator--20153121269970. Your feedback about the online support link is also valuable, and we’re happy it’s been a useful resource as you get familiar with everything. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.
Unsatisfactory cooling/freezing temperatures
I got this refrigerator 2 days ago. Everything looks fine, but... Temperature inside (after we turned it on) drop so slow, that it takes 2 days to reach more or less required levels. Freezer was set to -3F, but real temperature +8F. Refrigerator part was set for 33F, but reach only 40F. Plus, You don't feel cold air flowing into chamber and after opening the door temperature rises 1-2-3F (well, it's normal) but it takes an hour or more to drop back to 40F. Sorry, but I need a real refrigerator to keep my food well preserved, not nicely designed box!
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Fridges cold food storage is amazing!!
Had for several weeks now and am loving this fridge. Previously had a side by side which I hated. Not wide enough especially on freezer side, and ice maker would jam up and either just keep falling out onto floor or get stuck. Even though may be a minor inconvenience to get ice out of freezer totally out ways previous ice issues. Have to open fridge to get water dispensed. But once again a minor inconvenience but very acceptable. Does allow a very clean sleek look of outside of fridge. In order to use all shelves available I did buy a couple shorter pitchers where the taller ones did not fit. I love the larger capacity in the doors. This is where the taller jugs of juice will fit. A bit of adjusting to the different style, French doors, drawers that either can open while one door open and one longer drawer you must open both doors of fridge to access. Fortunately we have a deep freeze in garage and have become spoiled by having that room for freezer items so I’m afraid that the freezer storage would be difficult for all the snack foods, ice creams, meats, etc. that I like to keep on hand at all times. If your good at staying organized and keeping your freezer area in check you could manage with the space available. This has nothing to do with the fridge itself, just my experience once it was delivered and installed for me. On wheels and kept moving when I opened doors. I had to unscrew the foot pedals and make them reach the floor so it would not move. Not sure if necessary but I cut a small piece of rubber matting, the drawer liner material, and placed under the pedals for extra support in not moving. Has worked perfectly. Also, the protective plastic sheets and tape is on everything and everywhere. Be careful when removing from shelves. I would highly recommend removing shelves to take off if your installers did not do that already. Shelves are slightly heavier so was hard to pull off tape wrapped around while in position and I was afraid I scratched back wall trying to pull off tape and the shelf started to fall, my fault, shelves are very sturdy, when I wasn’t prepared for that. Just a heads up. About a week later I actually found another small piece of tape on inside edge of door. Didn’t cause problems, I’m just saying to look everywhere. The whole outside of fridge seems to have a plastic sheet and I have not removed yet. Is not noticeable since fits so snuggling. Actually good that I did not notice and did not remove especially right away because my door was hitting a small magnetic box I had always placed on the side of previous fridge that never caused issues but since this fridge is not as deep was hitting door when we opened it and that’s when I realized plastic sheet protectors. That was good because my mistake of placing that item there and would have scratched. Even though I said not as deep as previous side by side fridge the setup of this fridge for all cold items is amazing. I actually have extra space so do not let the depth deter you from buying if you see the difference of standard depth verses cabinet depth.
Compact
[This review was collected as part of a promotion.] We absolutely love our new refrigerator! It’s compact yet packed with great features. One of my favorite things is being able to grab water quickly without the added cost of a dual ice maker. Setting it up was a breeze, and registering it on the app was simple. We’re beyond happy with this purchase! 😊 😀
Hi Mayel, thanks for sharing your thoughts. It’s great to hear that your LG 27 cu ft Counter‑Depth MAX French Door Refrigerator model LRFLC2706S is fitting your space so well. The compact design, easy setup, and quick water access without the extra cost of dual ice makers are all big wins. We’re glad you’re loving it. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️
Incredible space efficiency
We bought this fridge after a builder grade KitchenAid fridge died. We had some apprehension about LG fridges but read all the great things about their new compressor. I was stunned by the on paper capacity of this counter depth fridge and man it does not disappoint. Way way more spacious and functional door storage makes this fridge incredible. It’s simple. No door ice which is good for reliability. Doesn’t have custom humidity for crispers but I’m okay with that. The space space space makes up for it
Hi there, thank you for sharing your experience with the LRFLC2706S. It’s great to hear the Counter‑Depth MAX™ design is delivering exactly what you were hoping for—especially that impressive interior space and the highly functional door storage. The simplified design without door ice definitely helps with long‑term reliability, and it’s wonderful to know the capacity and layout have exceeded your expectations after switching from your previous fridge. For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich
Excellent in so many ways!
[This review was collected as part of a promotion.] Have owned this fridge for about a year now and so far it has been excellent. We love counter depth size. It fits great in our galley style kitchen but the interior space is still excellent! The freezer is bigger than most which is great because we do a lot of meal prep so need to be able to store weeks worth of meals in the freezer. Also love that it beeps if you accidentally leave the door open. Would definitely recommend this fridge to anyone that wants a space saving option without losing interior space!
Hi, Kyle! What a fantastic year‑in update on your LG Refrigerator! We appreciate you sharing how perfectly the counter‑depth design fits your galley kitchen while still giving you all that impressive interior space. It’s great seeing the larger freezer support your meal‑prep routine and the door‑open alert adding that extra touch of everyday convenience. A space‑saving design that doesn’t compromise storage is exactly what we aim for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James



