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Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator for
LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator
4.4 out of 5 stars
stars
576 ratings576 reviews
  1. 5 stars67% (386)
  2. 4 stars19% (107)
  3. 3 stars6% (36)
  4. 2 stars3% (18)
  5. 1 star5% (29)

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Showing 381-390 of 576 reviews
Jun 4, 2024
Reviewer name: rehwa
5 out of 5 stars
5 out of 5 stars review

Great choice

I'm very happy with my choice of new LG 27 CU. FT. SMART COUNTER-DEPTH MAX™ FRENCH DOOR REFRIGERATOR It has 20% more storage than my previous Kitchenaid that occupied the same footprint. It looks great and I appreciate the extra space on the shelves and doors every time I open the door. Very nice at a good price!

Review from lg.com
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Jun 22, 2024
Reviewer name: LakewayBarb
5 out of 5 stars
5 out of 5 stars review

LOVE this refrigerator

[This review was collected as part of a promotion.] For some weird reason, I have always had a Side by Side refrigerator. A friend talked me into the LG French Door model - counter depth. I am crazy about it! I use the wifi function - way cool (no pun intended). It is so easy to organize. Really is well planned. Seems like it holds so much more than the same size Side by Side. Works like a charm! NYTimes Wirecutter recommended the LG refrigerator. They were correct! So glad we purchased this refrigerator!

Review from lg.com
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Aug 7, 2023
Reviewer name: Lacking Quality
2 out of 5 stars
2 out of 5 stars review

Poor interior quality

Who is the genius who design these shelves. My previous LG French door interior was true quality. Bad compressor after 10 years, needed to replace it. Got this and regret it, saw it in the store and realized it was different. Didn't realized until it was installed in my kitchen. Poor interior parts, cheap everything, shelves, drawers, no glide and slide features, and who design these hard to adjust shelves which are I assume suppose to snap together, just getting them out and putting them back is a nightmare and they are very flimsy. took me great time to try and snap them together to adjust for tall containers. Don't know if they will take much weight, looks a little unbalanced. LG has reduced it quality!!

Review from lg.com
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reply from LG Social Media

Hello! We're disheartened to hear that your replacement refrigerator hasn't lived up to your expectations, but we're here to reassure you that our appliance development team uses reviews just like yours to see how we can do better in the kitchen, so thank you! ^Ian

Dec 26, 2022
Reviewer name: Anna review
3 out of 5 stars
3 out of 5 stars review

Clearance dimensions don’t take doors into account

Be aware that the overall clearances do not mention the space needed for the door to open. If this is going against a wall you won’t be able to open it even 90 degree unless you have about 3 extra inches. The doors do not align with the cabinet size and this will not fit in all spaces if you are using the dimensions LG gives you. I was luckily able to cancel my order in time.

Review from lg.com
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reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Aug 28, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

16 years with LG would not change it

[This review was collected as part of a promotion.] I bought this same style 13 years ago I loved my fridge never a problem. It’s was time for an upgrade I went back looking for the same style this model is upgrade to a couple of new features. If you like me basic staying away from all the digital features long lasting fridge this model is for you

Review from lg.com
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reply from LG

Hello, Ali! We appreciate you sharing your experience with your LG Refrigerator! It’s great hearing that your previous unit served you well for 13 years and that the updated model keeps the same reliable, no‑nonsense design you loved — just with a few thoughtful upgrades. For anyone who prefers a long‑lasting fridge without a lot of digital extras, your insight is incredibly helpful! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Sep 1, 2023
Reviewer name: LG Noobie
1 out of 5 stars
1 out of 5 stars review

Reported Issues Within 48hrs of Delivery

This LG is replacing GE that lasted 3 years (cheaper to buy a new fridge than replace the compressor that would come with only 6 months warranty). However, it looks like we receive an LG lemon. First, there is the open door beeping alarm which started about 30 mins after unit was powered and would not stop even though doors were closed with no obstructions and leakages. The fridge was also empty. Troubleshooting with a magnet as per LG support showed that there was an issue with the doors. Placing a camera inside showed that the lights would not go off after closing the doors so definitely an issue with the door status sensors. This particular model does not allow you to disable the beeping and also does not show the current temperature. The second issue we saw was the temperature for top and bottom did not lower the set target of 34F (top) and 0F (bottom) after 2 dys. The top plateaued at around 43-41F. The freezer (bottom) section did better at around 2F with a target of 0F. It is now replaced with a new one as the issues were reported within 48hrs of receiving (luckily). However, it took over a week to replace so we had to live with the constant beeping for all that time. The replacement units seems to work (at least no door open beeping) and appears to be cooling. We'll see how long the LG lasts given that there so many complains about the LG fridge compressors. From this experience, not so impress with LG fridge quality, but at least Home Depot support is helpful. While this unit comes with wifi the LG Thin Q app is another issue of its own. We have not found it all that useful other than monitoring some usage. We have used the Samsung equivalent on a dryer and it seems a better app over all.

Review from lg.com
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reply from LG Social

Hi there, we regret the issues mentioned in this review. However, we appreciate the time you took to bring this to our attention. So glad to hear that you did receive a new unit. Please don't hesitate to contact us should you need further assistance. ~Tanisha

Apr 12, 2024
Reviewer name: FRUATRATED
1 out of 5 stars
1 out of 5 stars review

CAN'T GET A REPLACEMENT PART ..... THE DOOR BIN

[This review was collected as part of a promotion.] I LIKE THIS REFRIGERATOR VERY MUCH. HOWEVER ONE OF MY DOOR BINS BROKE.... I DON'T BELIEVE IT WAS OVERLOADED.... I HAVE SPENT HOURS TRYING TO FIND A REPLACEMENT TO NO AVAIL .... THE ASSUMPTION IS THAT LG HAS NOT MADE REPLACEMENT PARTS AVAILABLE YET.... I HAVE OWNED THIS FRIDGE OVER A YEAR... HOW CAN THERE NOT BE REPLACEMENT PARTS?

Review from lg.com
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reply from LG

Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LRFLC2706S) model. We understand how important it is to have durable appliances in your home. We strive to provide long-lasting products and excellent services to ensure a smooth experience. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy

Jul 17, 2024
Reviewer name: ScottM1994
5 out of 5 stars
5 out of 5 stars review

Improved Over Older Model

[This review was collected as part of a promotion.] This is our second French Door LG refrigerator, first was very reliable for eight years…..except for the in-door ice maker. It never worked well, sporadic at best. This new one has the ice maker inside the freezer as God intended, and boy what a nice difference. Plenty of ice all of the time. Lots of extra space in the fridge section door pockets now, deeper too. Shelves have adequate adjustment, and this freezer just one door, not two as before. Less to go wrong, ample space, sliding inside drawers. Nice. Also did counter depth model this time, fits our space much better. Off to a great start. Very satisfied.

Review from lg.com
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Jul 15, 2024
Reviewer name: UD1984
4 out of 5 stars
4 out of 5 stars review

Good Value for the Money

I gave 4 stars because the refrigerator was delivered with the French door center seal not working correctly. It was repaired very quickly and everything else about the refrigerator has been working properly. The one thing I miss is the lack of a butter drawer in the door. I have noticed that almost none of the new refrigerators from any manufacturer have this drawer anymore.

Review from lg.com
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Aug 5, 2025
Reviewer name: Engineer68
3 out of 5 stars
3 out of 5 stars review

Corrected non-level issue.

We like this refrigerator, LRFLC2706S. Delivered in early July '25. Our son has had his about a year and we purchased the same one. Unlike our son's refrigerator, which I helped set-up for him and added a water supply hook-up in his home for the ice maker and refrigerator water, our LRFLC27062 leaned back too much. And the height of the rear wheels are not adjustable. Our floor is level. I added a block of wood under each rear wheel measuring 0.380 inches thick. This allowed me to make the refrigerator level with some adjustability forward or backward using the adjustable front foot pads. With our refrigerator now level, the doors operate smoothly when opening & closing. No more slamming of the doors when we close them. And the pull out bin in the freezer no longer glides backwards when accessing it. The installation now looks proper when the refrigerator is viewed from the side. I have read others have this non-level (leaning backward) issue. Some think it's a design feature. I do not. Again my son's LRFLC2706S, purchased little over a year ago, doesn't lean backward. I think this a manufacturing defect. The rear wheels were not properly placed, creating too much backward lean when installed. But I corrected this error and it is a big improvement.

Review from lg.com
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reply from LG Digital Care Team

Thank you for the detailed review! We’re glad to read you’re enjoying your TV, your insight is incredibly helpful, and we’ll be sure to share this with our product team for further review. If you ever need support down the line, reach us through social media @LGUSSupport, we’re here to help! ^Jose