It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator, model LRFLC2706S. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Hey how are you. Thank you for sharing the love with our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. We appreciate you. If you have other concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai.

We want to say a great big thank you for your committed support of the LG Brand, as we continue to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha

We read your feedback, and we understand your disappointment with not being able to find the correct air filter for your refrigerator and the lack of response from our customer service. Please know that this is definitely not the experience we are striving here at LG. Your feedback is highly valuable to us, as it provides a fresh perspective that helps us improve our services and shape future product developments. We'd also like to know more about your air filter concern in order to further investigate about it. To do so, please send us a private message on Facebook or Twitter (X) using @LGUSSupport containing the product details of your unit as well a detailed explanation of the issue. We're looking forward to assisting you.

Hi there! We are thrilled to hear that you are loving your new LG counter-depth refrigerator! We appreciate your feedback regarding the ice maker and air filter cover, and we will definitely share those details with our product team. If you ever need any assistance in the future, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️ -Rich