Thanks for the review and the mention of how great your experience was with our technical associates! We're glad to hear your previous customer service experience went smoothly. We're available on social media for your convenience should you need support! Feel free to direct message us on Twitter (@LGUS) or PM us on Facebook (@LGUSA). We're here to assist you! ^Chris

HI there. LG wants to thank you for reaching out and providing feedback. We keep ourselves a goal of keeping smile on our customers face. So feedback is always valuable to us. We are exited to hear that you have found the perfect refrigerator for you and your family. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Amazing! We are delighted to hear that you love your new LG LG 27 Cu. Ft. Smart Counter-Depth Max French Door Refrigerator. Thank you for sharing the outstanding qualities' it possesses.Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Your wonderful remarks are significantly appreciated! When we hear from happy customers, we spread the positivity around. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ~Rita

Hello. Thank you for sharing your experience with your LG Refrigerator. We appreciate you letting us know about the noise from the ice maker, even after a replacement, and your feedback regarding the design. We’d like to take a closer look at your specific model so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG refrigerator ice maker noise issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific ice maker noise issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-noises-on-my-lg-refrigerator--20153121328438 ^James