I have used Turbo Tax for at least 20 years and until the past 3 years have been quite satisfied with the product. Why fix what was a good thing. The past 3 years it seems as though the simplicity of the product has become cumbersome by technology. it is not as user friendly as it once was,

My taxes were a bit complicated, I had to add more than one business, had to fill out 1099 forms, so it was a bit overwhelming, but with turbo tax's help, I was not only able to submit everything I needed, they also helped me get all the deductions I could get, so thank you!

Excellent help from Brandy in Oklahoma who helped with payment glitch. Same trouble I had last year. Spent several hours having to upgrade my OS, downloading Chrome and restarting computer. Last year I had to mail my return even though I paid for efiling. Feel like I should qualify for refund.

Software still is not recognizing that Options trading is different from stock trading. A covered Call can be sold with a negative cost basis. Sell To Open may be $10, but then the covered option moves In the Money causing the Buy To Close be $12, therefore an option having a -$2 cost basis. This causes 100's of errors in the software to review before submitting, and creating unnecessary work.

I have been using TurboTax for over 35 years. In past years I would rate the program 5 stars. However, the 2025 version did not work as well as prior years. 1. When trying to print a copy of the NJ 1040 estimated tax form, when I selected "Print" from the form's page of the form the program would the program printed a different form. I was able to work around the problem by selecting the form I wanted from the list of forms. 2. On most of the screens in the step-by-step portion of the program, I could not select the appropriate form. Instead I had to revert to the "Forms" and find the appropriate form myself. Prior years of the program rarely required me to do that. 3. The most annoying problem encountered was not being to use the shortcut or Ctrl-I to access the "Additional Information" screen. Most times I was able o access the "Additional Information" screen through the edit functions, but not always. Sometimes I had to exit and re-start the progam. 4. In the step-by-step process, I could not always edit the data entered for 1099INT, 1099DIV or 1099B. Even running the pogam as an administrator did not help. The edit icon did not appear on the screen. I had to exit the program, check of updates (most of time there were no updates) and restart the program and then the edit icon would appear.

There is a glitz wherein one of my 1099-R would not allow me to e-file due to my checking the box on the 1099-R form that the type of account is an IRA. The program kept going back when I tried to submit e-file with a message that one item -that one described above- needs review. No way to override the glitz was allowed. After multiple attempts without e-file success I finally unchecked the 'IRA" box and checked the "other" box although that is not correct. I then was able to e-file. Your entry checks on review are terrible where they do not provide an override capability. Quite frustrating..

I would rate this a -5 if you let me. The software was terrible this year. - Bank integration did not work, foreign tax credit not working properly, buggy software that needed reboots. - Solo 401K tax credit was NOT recognized by the UI and needed to enter manually via Forms mode.

This year's product failed to request our PINs from the IRS and the returns were rejected. Fortunately I submitted with 2 days to go, but if I had waited there could have been a serious issue. Including PINs is required - why would your product have submitted without them? Very disappointing.

Had completed 95% of my 2025 return, only the actual transfers to the retirement account were outstanding. TurboTax application installed an update and I lost all of my progress and had to start over from scratch. Then I was unable to edit the value for self-employed health insurance without going directly to the Forms backup worksheet. Why is not an option available in the step-by-step menus?

Low rating because: 1) It did not import information from the previous year on the downloaded Home and Business Edition. 2) It was not easy to generate a Schedule C 3) It flagged an error that I could not clear because it would not take me back to the part that was entered in error.