Turbo Tax would not let me pay my federal tax bill with a credit card. The choice of paying with a credit card is in the software, but it would not take me to the place where I could enter a credit card number!!!! This is INSANE and VERY DISAPPOINTING!! I have loved Turbo Tax up until now.m

I have one suggestion that may make Turbo Tax more user friendly for some of us. I had imported a consolidated 1099 from a brokerage involving original Issue Discounts, where turbo tax brings up blank lines that can be utilized to provide the additional needed information. However, the lines are not numbered so as you try to compare the data to the 1099 it is necessary to count down line by line each time, and where there are a lot of those entries needed it is exasperating. A simple solution is just add numbers to each line so that as one line is completed you know the next line to proceed to.

I'm a Turbo-Tax customer for over 20+ years. This is the first time that the software failed miserably. 1) The first problem was it wouldn't report what the error was. I contacted Technical Support (twice) for help. Although the technicians diligently worked with me to ascertain what was wrong, they both concluded that I had to start over. 2) During the second attempt, I was not able to IMPORT any of the 1099s from financial institutions for the search mechanism would not report any of the them.

I receive pensions from the UK government and a former employer in the UK. I have entered correct contact addresses for these payors. They do not have EIN numbers. I entered 99-999999 as suggested by Chat GPT. These show up as errors in the final review and prevent on line filing. The system is not friendly with regard to income from these sources. Can you add an input form for foreign sourced income and pensions please?

I think the product is not as useful as it has been in the past, early years. I strongly dislike the help function as it never leads me to anything useful. I hate that you try to lock in the sale of live help on many of the final pages. I hate that you charge to efile a state return. And you don't make it easy to print and file instead of efile for a charge by burying that option. The only reason I still use it is the ease of uploading prior year records into a new year tax return.

The new display of interest, dividends, and brokerage is a disaster. Having multiple accounts with the same brokerage form, I was not able to identify which account I was accessing. I hope they revert back to showing a list of accounts with enough details to identify the account. If I see the same layout next year, I'll probably switch to another tax software.

I've used TurboTax for so many years. At least 20 or more and it has always been my go-to when doing my taxes whether for personal or business. I remember back in the day, the little videos that were in the software to assist you along the way. And that little audio jingle. But with all that aside, I would highly recommend TurboTax to any and all who desire to do their own taxes and want to learn about the savings and deductions that are available to all working and retired people.

Normally review TurboTax Home & Business with 4 or 5 stars. 2 stars for 2025 because of the bugs affecting (or lack of features to support) ICHRAs and the healthcare marketplace. I had to mail hard copy returns after making manual corrections to form 1095-A and 8962. TurboTax kept forcing a premium tax credit refund even though I am not eligible for the refund because I was covered by an ICHRA. Very disappointing and sucked up a ton of time!

When I started my taxes, I had paid for and wanted to use TurboTax desktop. I was somehow taken to TurboTax online instead of TurboTax Desktop. After completing inputting all my information, I wanted to print my return to review it. That is when I realized that I was not in Desktop but on TurboTax Online and that it was going to charge me $298 for TurboTax Online instead of the $130 I paid for TurboTax Desktop. So, I had to loose all my work and start over with DeskTop. This was frustrating. I realize that I should have noticed sooner, but I also feel like TurboTax is really pushing the user to try to get them to use the online version. I don't like that.

I filed my federal taxes with Turbo Tax and needed to file an amended return but TT would not allow me to e-file the amended return because it said I had not filed my 1040 with TT. The IRS has already accepted my original return but TT said I had not filed it.