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TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Many Turbotax sections are not ready, I can't start my taxes yet because of nothing being ready

Turbotax not complete yet

turbotax.intuit.com

The TurboTax desktop version now has a very poor user interface. I have used TurboTax for 20 years, and its quality assurance has noticeably deteriorated. Fortunately, ChatGPT has been far more helpful in identifying errors than TurboTax's own support tools. The Help section is particularly bad.

Terrible

Allow one to more easily and quickly get to a knowledgeable tax representative.  May return was checked, I went to electronically file the federal and state returns, but it would not allow me to do so until one item was corrected.  May attempts did not work.  It took me a long time to finally get to a live person named Richard.  Richard had me update the software, shared my screen, and successfully directed me in the way to file.  He was very, very helpful, and I am very glad to receive his capable 5-star help.  Thank you.

Turbo Tax's Richard is great.

Customer reviews for TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)