Have used TT for years. Horrible experience this 2025 year for clergy housing allowance! System would not let tax return be submitted with the input of correct figures. 5 attempts were made to submit after following the Community directions for this issue and, finally, after the 5th, the system let the return be submitted. Hopefully, everything worked out and my return was accepted at the proper facility. Hours were spent trying to find a solution to the problem. Unsatisfactory TT.

Aggravating. Always aggravating. One page says "Lets check to see if you are eligible for xyz". Continue. "Nope, you're not eligible." Does TurboTax talk just to hear itself talk? Also, when I go over a series of checkbox screens that I HAVE ALREADY FILLED OUT, to get to something I want to change, DON'T make me think about them all and check the boxes again! And when. question involves last year's return DON"T make me look it up. You are just wasting my time. Earn your keep. Act like you care. Read your own stuff.

There is no federal or state tax law that prevents withholding income taxes in excess of 50% of wages. Form IRS W-4, Employee's Withholding Certificate, Step 4: Other Adjustments (C), Extra withholding. Enter any additional tax you want withheld each pay period, allows for withholding up to 100% of your wages. For "supplemental wages" (like bonuses) exceeding $1 million in a calendar year, the IRS mandates a flat withholding rate of 37%. When combined with FICA (7.65%) and potentially state/local taxes, the total withholding can easily exceed 50%. The IRS does not penalize you for overpaying your taxes. Any amount withheld that exceeds your actual tax liability for the year will be returned to you as a tax refund after you file your return. Unfortunately, TurboTax software assumes the information on the W-2 is incorrect if withholding exceeds 50% of wages and therefore will not electronically file federal and state tax returns. Why your software doesn't asked the taxpayer to confirm the W-2 information rather than preclude electronic filing is unconscionable. Is there anything you can do short of forcing me to physically mailing income tax returns?

I have used Turbo Tax for years to complete my returns. Overall, I was pleased with Turbo Tax 2025 desktop. It is easy to download and navigate. The step-by-step instructions are thorough. I did have to call support this year, and while they were helpful when I finally got through, the phone wait time was too long. The chat bot was not useful at all. The final product produced seems accurate, and the e-filing process was very easy. I marked it down due to significant issues I encountered with the foreign tax credit data entering and computations. It caused me to have to start my return over when I was almost done.

Generally, the software is user friendly, though sometimes a little more explanation to guide the user in answering a question, would be helpful. Intention was to E-file both federal and state AND to electronically deposit into a bank account. Fed was properly sent to my bank, but state sent me a CHECK. Turbo tax wouldn't let me check to see if I forgot to check the box for electronic deposit. Hmmmmm.

Excellent ,Turbo Tax has helped me provide the most accurate returns with audit protection and has has gotten greater refunds and the most tax savings . Turbo Tax has been infinitely better than H+R Block or any accountant tax preparations with far more deductions ,tax savings and audit protection than any of these other tax services at about one tenth the cost of these other tax prep services.

My wife and I are members, and I am the manager of our rental property LLC as the trustees of our Family Trust. Even though we file jointly, California considers the LLC as a partnership. It would be nice if turbo tax had the appropriate forms and instructions for this situation for California residents / taxpayers.

Thank you for this opportunity. My name is Gary and I've used Turbotax for over 20 years. I come from a time where we owned the software and controlled our own data. Intuit has been moving away from that business model for some time. This year was the worse. I was forced to migrate to a new computer (Windows 10 issue) and decided to go from windows based to Apple. Big problem. Turbotax (iOS) didn't recognize 2024 return and your professional staff on the phone wasn't proficient on iOS. There was a break in the chain from 2024 to 2025. It's like starting over from scratch. The que for support should have a windows group and an iOS group. I know it's not Turbotax's job to support the O/S but your "Pro" should be proficient in the platform on which your product is running on. NOT HAPPY THIS YEAR GUYS PS. The Apple version of Intuit's products is so different than Windows based that I felt like I was back to square one and it introduced so much frustration that I wanted to scream. I don't know what can be done but some kind of transitioning holding hand would have helped.

Key functionality was eliminated in the 2025 version. Its deductible is missing and replaced with a terrible search feature that was so bad I had to find something else on the internet. They also use an AI bot for help that provides usesless search help that isn't relevant for the search question.

I had to spend that $60.00 fee to talk to an agent. Two hours of waiting for help, I was finally contacted by Nathan. The problem was that I was at the finish line and the Federal could not be accepted. Nathan worked with me for over an hour. He successfully solved the problem by upgrading my software. It was very complicated but he knew just what to do all the while calming me that it just takes time. He saved me. Honestly, he saved me. Thank you again Nathan for everything, Lou Anne