the app definitely helps. However, I don't appreciate the fact you don't even bother to support software versions even a few years old. There is absolutely no reason whatsoever my few year old computer/os shouldn't be able to do basic things like a simple tax/forms app. If you're gonna do that, especially to lower income people like me, then you better be buying me that new tech since you insist everybody must use the newest stuff. Not everyone can easily afford that like your devs/execs that made this dumb decision.

I have used Turbo Tax Desktop for Mac for over 2 decades to file my returns. The ease of using the program has decreased over the past few years, and this year was by far the worst. Without the help of a particulary helpful Expert (Aretha), I would not have been able to correct the errors the program was generating in the forms. The program now makes it very difficult to go back and correct errors -- much less start a form from scratch - because is repopulates any form that linked to another form, regardless of whether that information is accurate. In one case, it allowed me to correct one entry, but not another - despite using the same steps for the same type of information in the same type of form. Trying to write this review is a perfect example - every time your AI decides to change the "suggested review topic" it hangs and removes letters I have just entered into this review. I am seriously considering whether to consider using Turbo Tax. I am NOT willing to do my taxes online.

Process was as normal as any tax filing can be. Had an issue with an update reported after return was completed and ready to file. had to reach out for help locating the latest update. Specialist did a great job helping me get back on track and competing my return.

Appalling. Your Form 1116 for Lump Sums is broken. Stops calculating after line 16. Paid to file State a rip off fee and then found out can't file anything electronically because your form 1116 is broken and needs override. Took 8 hours longer because of your broken software.

TurboTax updates fail. Why? The "Help" screens have print sizes which are too small. The explanations are not much help. Go back to the TurboTax features and explanations of your software from 30 years ago and incorporate more of those features to explain fine points of tax law. Provide a version of the software on CD or other physical means to install the software. When I copied the previous years' TurboTax on to my Windows 11 computer, I found that I cannot open the previous years' programs to review the returns. This year's TurboTax was able to transfer last year's carryover information, but I cannot reopen the previous year's return to examine. This is a major flaw.

In general easy to use. Annoyed by frequent pop-ups and ads for online Turbotax - "are you sure you want to use desktop Turbotax?". The need to manually make corrections to cost basis for options and RSUs is tedious as is the need to figure out the distribution of dividends between state in tax-exempt funds. Finally, a real pain that I couldn't port info for an LLC direct from online Quickbooks.

While I have been using TurboTax since 1987, there are still some annoyances in the current versions. One is that you can't mark some fields as "estimated" (this really helps when starting to input placemarker data before final reports are available). A bunch of other annoyances that I don't have time to list here. I'm dismayed to find out you no longer support Windows 10 for the 2025 tax year.

I did not find the 2025 Turbo Tax as easy to navigate as in previous years. Also, I encountered a problem at the point of "analyzing return." There were two very insignificant entries to be corrected on the tax payment worksheet and the federal carry over worksheet. No matter what I tried, it would not let me make the change. So I called your help line and waited on hold for 25 minutes. The person I reached came onto my computer but could not correct the problem and put me on hold for about 20 minutes. Then the call disconnected. It was very frustrating.

deceptive and tricked me to purchase a service that i never needed, wanted or even will need since i was past the need part to checking out, now i am being double charged for services that i do not need or use and if you are not going to refund my purchase, i will end up cancelling all additional services ordered and call my card to dispute the charges.

I've been using Turbo Tax for years and have not seen any improvements with features when entry errors are identified. It does not explain well why the error, how to fix entries and offer "specialized consultation service" to address specific or unique tax situations. I wasted over 2hrs circling around the application with a unique tax issue but was not able to override the corrections.