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Customer reviews for TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars3,101 ratings3,101 reviews
  1. 5 stars48% (1,476)
  2. 4 stars23% (710)
  3. 3 stars14% (423)
  4. 2 stars7% (223)
  5. 1 star9% (269)
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Showing 451-460 of 3,101 reviews
Mar 11, 2026
wetfeet
4 out of 5 stars review

TurboTax does the job

I am able to calculate my taxes myself using TurboTax.Have done so for several years. I now use the home-and-business version. The interface is pretty good; handy retrieval from prior year's return. Nice break-out bubbles for explanations in context, helpful on-line community, and easy access to purchase individual help. Didn't need that help this year, but last year the person was knowledgeable and courteous. I will use TurboTax again next year.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Mar 27, 2026
123Outside
4 out of 5 stars review

Trubotax saves me time!

It appears that the program prepares taxes accurately based on the information provided by the taxpayer. However, for engaging the program for the updating, I wish the product would block the request to update if there is already a request for Turbotax to engage. When an error was made with a double click on the icon, the program locked up the computer and is only able to disengage by shutting down the entire computer. I appreciate that the taxpayer can choose how to input information, check the data on the forms, and review what is entered, and it has always had any forms that I need.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 31, 2026
San Antonio taxes
3 out of 5 stars review

Not impressed at all with Turbo Tax

Worst tax software I have ever used. Very hard to move around in. The chat bot is absolutely useless. The fact that you charge for more help is awful. Input screens are not in the best locations. Very hard to find what I needed. What a hassle to get to look at a draft after making changes. Last night the wait time for a phone call was 1 hour, 15 minutes yet it said I was "next in line".

Review from turbotax.intuit.com
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Mar 18, 2026
Taxman 1963
5 out of 5 stars review

It has come a long way

The best thing that I liked about this year's tax return is that I was able to pull all the information with the exception of a few banks all of the interest in all the dividends and all of the sales of stock and we're automatically transferred into the return I feel that is great. I also sent in a note about my state income tax and you charging me $15 to file it I do not feel this is correct tha thank you. thank you.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Apr 1, 2026
Wolf9925
4 out of 5 stars review

Turbotax - the transition from PC to Mac

Turbotax does its job, A few small glitches. Wound not import a 2024 tax file; Had to open it as a new tax filing to get it to import. Insisted I had a Canadian Retirement account when I don't. But all in all it is a major step up from the competition. I have used Turbotax for over a decade on PC and now this year on Mac (no win 11 for me) It was just as easy.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 21, 2026
Crabby Tom
4 out of 5 stars review

Turbo Tax is a great product

Generally, the software is user friendly, though sometimes a little more explanation to guide the user in answering a question, would be helpful. Intention was to E-file both federal and state AND to electronically deposit into a bank account. Fed was properly sent to my bank, but state sent me a CHECK. Turbo tax wouldn't let me check to see if I forgot to check the box for electronic deposit. Hmmmmm.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 2, 2026
wfamily2026
1 out of 5 stars review

Inaccuracy in GA for SALT deductions

Accuracy guarantee - they were wrong on calculations due to bug in their software, and I had to amend because of them this year. Paid over $100 for software, had to spend hours getting the software to work again, and only got a $30 check for my troubles

Review from turbotax.intuit.com
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Mar 22, 2026
Txish
3 out of 5 stars review

Charitable contributions section inferior to past

bring back Its deductible . This version of the charitable deductions took a lot of extra typing and mouse clicks. very ineffiencent. The past programming was superior. AI generated topics skipped key questions that were hard to find later for more complicated taxes

Review from turbotax.intuit.com
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Mar 13, 2026
tywar
4 out of 5 stars review

Turbo tax is easy to use

I would have liked to upload a pdf copy of all my tax docs and let the program enter all the info from those docs. I had to enter many of them manually. And if there was an area to upload all of my documents, I couldn't find it. Other than that, it was a great service.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 9, 2026
JoanLA
4 out of 5 stars review

My TurboTax Experience for 2025 Returns

TurboTax seems to be slowly getting better over the years. It is somewhat straightforward and user friendly, but I did find myself not knowing what to input for accountant type questions. TurboTax could have more examples with industry related topics would be great. Maybe they'll get there eventually. Overall, it's still convenient to use, plus prices are still about the same over the years. Also, with AI now, I can figure out HOW to input my taxes. Not sure if what I imputed are all correct, but fingers crossed I guess.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.