I am able to calculate my taxes myself using TurboTax.Have done so for several years. I now use the home-and-business version. The interface is pretty good; handy retrieval from prior year's return. Nice break-out bubbles for explanations in context, helpful on-line community, and easy access to purchase individual help. Didn't need that help this year, but last year the person was knowledgeable and courteous. I will use TurboTax again next year.

It appears that the program prepares taxes accurately based on the information provided by the taxpayer. However, for engaging the program for the updating, I wish the product would block the request to update if there is already a request for Turbotax to engage. When an error was made with a double click on the icon, the program locked up the computer and is only able to disengage by shutting down the entire computer. I appreciate that the taxpayer can choose how to input information, check the data on the forms, and review what is entered, and it has always had any forms that I need.

Worst tax software I have ever used. Very hard to move around in. The chat bot is absolutely useless. The fact that you charge for more help is awful. Input screens are not in the best locations. Very hard to find what I needed. What a hassle to get to look at a draft after making changes. Last night the wait time for a phone call was 1 hour, 15 minutes yet it said I was "next in line".

The best thing that I liked about this year's tax return is that I was able to pull all the information with the exception of a few banks all of the interest in all the dividends and all of the sales of stock and we're automatically transferred into the return I feel that is great. I also sent in a note about my state income tax and you charging me $15 to file it I do not feel this is correct tha thank you. thank you.

Turbotax does its job, A few small glitches. Wound not import a 2024 tax file; Had to open it as a new tax filing to get it to import. Insisted I had a Canadian Retirement account when I don't. But all in all it is a major step up from the competition. I have used Turbotax for over a decade on PC and now this year on Mac (no win 11 for me) It was just as easy.

Generally, the software is user friendly, though sometimes a little more explanation to guide the user in answering a question, would be helpful. Intention was to E-file both federal and state AND to electronically deposit into a bank account. Fed was properly sent to my bank, but state sent me a CHECK. Turbo tax wouldn't let me check to see if I forgot to check the box for electronic deposit. Hmmmmm.

Accuracy guarantee - they were wrong on calculations due to bug in their software, and I had to amend because of them this year. Paid over $100 for software, had to spend hours getting the software to work again, and only got a $30 check for my troubles

bring back Its deductible . This version of the charitable deductions took a lot of extra typing and mouse clicks. very ineffiencent. The past programming was superior. AI generated topics skipped key questions that were hard to find later for more complicated taxes

I would have liked to upload a pdf copy of all my tax docs and let the program enter all the info from those docs. I had to enter many of them manually. And if there was an area to upload all of my documents, I couldn't find it. Other than that, it was a great service.

TurboTax seems to be slowly getting better over the years. It is somewhat straightforward and user friendly, but I did find myself not knowing what to input for accountant type questions. TurboTax could have more examples with industry related topics would be great. Maybe they'll get there eventually. Overall, it's still convenient to use, plus prices are still about the same over the years. Also, with AI now, I can figure out HOW to input my taxes. Not sure if what I imputed are all correct, but fingers crossed I guess.