The step by step instruction was very clear and easy to follow. It capture my pervious year return very accurately. The features for details are necessary for precise expenses for business. The refund report was visible and easy to understand. The software interface is also easy to read and use.

Is it me, or is Turbotax getting more complicated and controlling? Didn't like the fact that the software added my residence state as a required default for my state return, which doesn't require residents to file a return. I file a non-resident return for another state, and I had to keep toggling from the window that says "see amount" to see the real status of my state return. That was irritating.

This year, when you press "Learn More", the information displayed is so tiny that most people over the age of 65 can't read the information without a magnifying glass. There is plenty of blank space on the screen so make the font much larger!! t was very irritating.

This was difficult to use. I cannot get to creating a PDF copy of my returns. I still have not figured out how to do a second return on the desktop even though the advertising says I can do 5 returns on the same computer. It was way easier last year. you just made it more difficult. I have spent fruitless hours trying to maneuver through printing and trying to get to the next tax form.

Accuracy is, of course, a most critical need in tax preparation and filing. Having been a Pharmacist for a half-century, it is my nature to triple-check and quadruple-check for accuracy. I have never found any problems with TurboTax in that regard. When I started doing my own taxes 6 decades ago, I needed 4 pages of forms -- a Form 1040 and Schedules A & B; now, dozens of forms are necessary. Without TurboTax and my reliance on its accuracy, I think it might be difficult to keep my 60-year streak going.

I have used TurboTax for at least 25 years. This year I elected to do it online and it did not find my return or even prompt me to direct the program to it so I had to fill in all the data that would have been inserted automatically. I hope that is fixed for next year. I had to Google a couple obscure investment related topics that were not explained in the program. This rating program is screwy - it won't let me type what I want to say without guessing what it should say. Disturbing!! It was not clear that I could avoid a $20 fee if I don't pay with my refund. It should be clearer.

There were 2 confusing aspects this year. I am a Turbotax Advantage member, and purchased the desktop version. But when I opened the Turbotax, there was the confusing online option. I did not know what the difference was, and which to choose. Finally when I had to speak to a tax advisor, he explained since I had already purchased the desktop version, that was what I should use. But how was I to know that???? The second snafu, which he also helped me with, was that I changed computers from Windows last year to Mac this year. The Mac version does not prompt me to save my file when signing off, as the windows version does. So I had to start over several times until he told me to go to File, and click save. Again, how was I to know that??? Finally, I was never able to transfer last years return because of my switch from Windows to Mac.I think the advisor's name was David, and he was very good in helping me.

Don't like the interface changes. It costs a person time when the screens fundamentally change from year to year. Disappointed in the disfunction in the brokerage download. That used to work well and saved time in past years. Had to manually re-enter all of it.

Terrible software program. During the final review< (after the other two review processes had been complete), it changed an entry in my state tax form thar caused the refund to be drastically reduced incorrectly. Now I have to file an amended state return.

I have been using and filing my taxes with TurboTax for many years now. It makes the process so easy and clean and efficient. I use the Home and Business version and I have neveer had a problem. I am grateful for what Turbo Tax offers. Keep us h good work!