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Customer reviews for ASUS ROG Xbox Ally – 7” 1080p 120Hz Touchscreen Gaming Handheld, 3-month Xbox Game Pass Premium included, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD, White for
ASUS ROG Xbox Ally – 7” 1080p 120Hz Touchscreen Gaming Handheld, 3-month Xbox Game Pass Premium included, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD, White
3.9 out of 5 stars
stars
120 ratings118 reviews
  1. 5 stars55% (66)
  2. 4 stars14% (17)
  3. 3 stars10% (12)
  4. 2 stars4% (5)
  5. 1 star17% (20)

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Showing 41-50 of 118 reviews
Nov 30, 2025
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Has lots of potential

I’ve been a fan of Xbox for many years and am glad to seem them getting into gaming handhelds now. I was really looking forward to owning an Xbox Ally. The device is not heavy, comfortable to hold, and is very nice looking. Unfortunately, it’s just not for me. If you really want to get into PC gaming I think it’s a great intro way in especially for a handheld device. However, a lot of the games that I was looking forward to playing are not compatible with handheld devices yet even those which are on the 3-month Xbox game pass premium that comes with the device. Furthermore, some of the bigger game titles require a lot of space and 512 GBs is not really enough when this also includes all the updates, and everything that comes with Windows 11. With that said, cloud gaming works great, and this has been my go to for all my gaming so I don’t use a lot of storage space installing. It’s also very convenient to download games from Steam because a lot of them are compatible with the Xbox controller which also includes the Xbox Ally. I just didn’t think it was worth using it only for cloud gaming with the price I paid for, and I don’t play a lot of Steam games like I do Xbox games. I do see it as being very convenient to use anywhere, and perfect for traveling. But that’s about it. I ended up returning mines because I don’t see myself using it more than a couple months to a year especially for only cloud gaming. Last, if I really wanted to stick with handheld PC gaming, I would choose the Xbox Ally over a Steam Deck since you can access both Steam, Xbox, and other gaming stores on the Ally.

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Oct 23, 2025
Reviewer name: Terrance
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Jack of all trades, master of none.

[This review was collected as part of a promotion.] This thing is a jack of all trades but a master of none. Nice to be able to plug it in to monitor and also swap to handheld quickly. Grip is very comfortable too. Overall good but the price is a little steep for what you get.

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reply from ASUS Answers

Dear Terrance, <br /><br /><br />Thank you for your comment. <br /> <br />We appreciate your feedback. We do understand your concern on the steep price tag of this ROG Xbox Ally. This device is a Hybrid handheld device, first of its kind. It is a high-end handheld PC that excels in performance, versatility, and design, but its high cost and the limitations of its &#34;Xbox&#34; branding make it a niche product. It is an excellent choice for enthusiasts who want the most powerful and flexible handheld PC gaming experience, but it may not be the best value for those on a tighter budget or those who want a traditional console-like experience. <br /> <br />Should you need further assistance with the product, please email me atcl-rodel&#64;asus.comand I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link:https://www.asus.com/us/support/article/1135/. <br /> <br />Thank you for choosing an ASUS product. <br /><br />Regards, <br /> <br />Rodel <br /><br />ASUS Customer Loyalty

Dec 17, 2025
Reviewer name: Matthew
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

given the cost of this item its an absolute steal. it works really well with playing games independently from the system and also is amazing for streaming games straight from the cloud or streaming from my gaming pc in the other room on steam for those more demanding titles. its amazing what this thing is capable of.

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Oct 23, 2025
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great potential, but still feels unfinished

I really wanted to love the ROG Ally Xbox Edition — the hardware design and screen are excellent. The 7-inch 120 Hz display is bright, smooth, and sharp, and the AMD Ryzen chip handles most modern games surprisingly well for a handheld. Performance in lighter titles like Hades or Halo Master Chief Collection is smooth and enjoyable, and the device feels solidly built. That said, it still has a few major drawbacks. Battery life is short — I’m usually lucky to get two hours of gaming — and the fan can get loud under load. Armoury Crate SE and Windows 11 still feel clunky for handheld use; I often need to plug in a mouse just to manage updates or switch between launchers. It’s also easy to run into driver quirks or performance drops unless you keep everything updated manually. If you’re comfortable tweaking settings and want the freedom of a Windows handheld, it’s powerful and fun. But if you prefer a simple, console-like experience, the Steam Deck OLED or Lenovo Legion Go might feel more polished right now. Pros: Excellent screen, strong performance, premium feel Cons: Poor battery life, noisy fan, buggy software

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reply from ASUS Answers

Dear Anonymous,<br /><br /><br />Thank you for your feedback.<br /> <br />We do understand your disappointment with the battery life and the inconvenience this may have caused if the fan gets louder under heavy load. The battery life is expected to be around 2 to 3 hours for AAA gaming in performance or turbo mode, a[proximately 4 hours in silent mode for non-gaming activities. Regarding your concern with the fan getting louder, this is normal while it is under heavy loadto prevent the device from overheating. When you run demanding games or applications, the internal components (specifically the CPU and GPU) generate more heat, which triggers the fan speed to maintain safe operating temperatures and performance. <br /> <br />Should you need further assistance with the product, please email me at cl-rodel&#64;asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link:https://www.asus.com/us/support/article/1135/.<br /><br />Thank you for choosing an ASUS product.<br /><br />Regards, <br /> <br />Rodel<br /><br />ASUS Customer Loyalty

Oct 19, 2025
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This handheld ROCKS!

This item is amazing! It legit gives you the power of a portable gaming PC in your hands! The build quality is solid and its ergonomics are amazing! So freaking comfortable to hold, even when gaming for hours! I personally love my unit and would definitely recommend!

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Oct 31, 2025
Reviewer name: Corbyn
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I was very excited for this really cool "looking" pc handheld. I ACTUALLY had low expectetations, comapring potentially a steam deck for pricing. Though, the Steam Deck OUTPERFORMS this device and this value per dollar is just absolutely not there. Do yourself a favor and save up just a little bit more money for a decent laptop. The battery only lasts about an hour and a half on performance mode. Thats pretty bad especially since thats not even at full power.

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reply from ASUS Answers

Dear Corbyn, <br /> <br />Thank you for sharing your experience with the ROG Xbox Ally. We regret to hear that the device did not meet your expectations, and we sincerely apologize for any frustration caused by the performance limitations and battery life concerns. Your feedback is extremely valuable and will be shared with our product development team to help guide future improvements.<br /> <br />To help address the battery and performance concerns, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.<br /> <br />We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty&#64;asus.com and include the case number &#34;N2511011475-0003&#34; as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.<br /> <br />Best Regards,<br />Chantae<br />ASUS Customer Loyalty US Support<br /> <br />[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/

Oct 23, 2025
Reviewer name: Justin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Xbox Ally

Yes, there's more powerful handheld gaming PC, besides even just the X variant %26 yes, I've have/had them, however if you're looking for something affordable, that acts almost like the Steam Deck, with it's streamlined experience, but with Windows %26 it's better game title compatibility, as well as it's superior productivity abilities vs that of Steam OS, then this is the one to get. Yeah, it could have been $50 cheaper, I'd agree, but it is what it is.

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Oct 20, 2025
Reviewer name: victor
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

perfect for casual gamers

is really comfortable to use. Most games go straight to a mode that allows them tonrun smoothly and easily. The windows microsoft change can be improved and the memory is gonna be a problem if you wanna use it as main console. Bus for me is just perfect

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Jul 30, 2026
Reviewer name: Jason
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Rog ally x review

Cool idea doesn't do anything well. If it's your only console your good but other handheld options are better if you're on the go.

Review from walmart.com
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reply from ASUS Answers

Dear Jason,<br />We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty&#64;asus.com. We&#39;ll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2607032374-0001] for us to better assist you. Thank you for choosing ASUS!<br />Best Regards,<br />Schottky.S<br />ASUS Customer Loyalty US Support

Aug 2, 2026
Reviewer name: Robert
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I like this so far I like playing older games on this.

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