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Customer reviews for ASUS ROG Xbox Ally – 7” 1080p 120Hz Touchscreen Gaming Handheld, 3-month Xbox Game Pass Premium included, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD, White for
ASUS ROG Xbox Ally – 7” 1080p 120Hz Touchscreen Gaming Handheld, 3-month Xbox Game Pass Premium included, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD, White
3.9 out of 5 stars
stars
120 ratings118 reviews
  1. 5 stars55% (66)
  2. 4 stars14% (17)
  3. 3 stars10% (12)
  4. 2 stars4% (5)
  5. 1 star17% (20)

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Showing 31-40 of 118 reviews
Nov 15, 2025
Reviewer name: krissywil_9295
4 out of 5 stars
4 out of 5 stars review

Awesome!

[This review was collected as part of a promotion.] This handheld is amazing! It's super compact and lightweight, the display is nice and clear, and the battery life is superb. The only downfall I have for this console is that it is advertised as a handheld xbox, but this device is no such thing. It allows for you to play xbox games with subscription game pass or games that you own through the xbox console. I think the advertising is a bit misleading but overall the device is very versatile and convenient.

Review from influenster.com
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Nov 28, 2025
Reviewer name: horslessdude_2746
4 out of 5 stars
4 out of 5 stars review

Really well built

[This review was collected as part of a promotion.] Very well built and can handle multiple games. I love that they let you use epic games store, steam, and Xbox game pass. Mostly the games run very well, though I have noticed that there are some issues with the games when switching between apps, hence why the 4 stars. It's very comfortable in your hands and has vents on the back so it doesn't overheat as easily. I would say it's nice to get if you plan on traveling a lot.

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Review from influenster.com
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Nov 24, 2025
Reviewer name: bpavi_2699
5 out of 5 stars
5 out of 5 stars review

Awesome handheld device!

[This review was collected as part of a promotion.] This handheld gaming device is really cool, I love that I can relax in bed and play Xbox/PC games and or watch stuff in the comfort of my bed and blankets, and you can bring it anywhere which is so convenient. It runs really well and you can do so much on it, it's honestly like a mini computer. It was very easy to set-up and the button layout is similar enough to an Xbox controller that I didn't have any issues adjusting/playing. My only complaint is that it is on the heavier side to hold so if you want to lay down and play it, it can hurt your wrists to hold up after a while unless you have it propped up.

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Review from influenster.com
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Aug 13, 2026
Reviewer name: Joseph
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very cool!

Seems to work very well on xbox games. I didn't realise it was a small tablet computer as well as an xbox. Very cool!

Review from walmart.com
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Feb 11, 2026
Reviewer name: Austin
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

good in ways

its good for a hand held now you cant run all games on it some games on steam and xobox it cant handle even with the settings on very low but all in all good device in my mind

Review from walmart.com
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Apr 29, 2026
Reviewer name: Renee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great little device

Works well. Very handy when playing games like Minecraft with the kids so everyone isn't huddled around my PC. Lets me have a portable Windows machine too in a pinch.

Review from walmart.com
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Mar 27, 2026
Reviewer name: Aubreianna
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Iffy

great item when it decides it wants to run. so many times ive had to restart the ally just to launch a game. i kept getting an error for no reason on my behalf or the specs and the samd game ran perfectly 10 minutes prior.

Review from walmart.com
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reply from ASUS Answers

Dear Aubreianna, <br /> <br />Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the difficulties you’ve encountered with restarting the device and the errors when launching games.<br /> <br />To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.<br /> <br />We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty&#64;asus.com and include the case number &#34;N2511013249-0002&#34; as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.<br /> <br />Best Regards,<br />Chantae<br />ASUS Customer Loyalty US Support<br /> <br />[Windows 11/10] How to optimize your gaming experience: https://www.asus.com/in/support/faq/1046445/

Nov 1, 2025
Reviewer name: Gabriel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This Xbox PC/Console Handheld is excellent. You will update Asus and Windows software before use. Xbox Play Anywhere games will automatically sync your console gaming data and allow you to download the game and play it directly from the handheld. The streaming of games is SO good. I have played competitive online games like Gears and MK11 with no lag at all using my phone hotspot and home wifi. I received the JSaux 4K 120hz dock today and this base white Xbox Ally with the Z2A chip runs games like Forza Motorsport 7 at 4K 120hz better than my Series S on a 55-inch OLED tv with HDMI 2.1. At $400 cheaper than the Xbox Ally X, streaming newer, demanding titles and downloading less demanding play anywhere titles run like an Xbox One X with a JSaux (or any good) dock. Excellent device.

Review from walmart.com
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Dec 23, 2025
Reviewer name: YhonShay
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

lower gb lower quality

This version is good for kid gamers they would love ot got it for my husband who plays mostly madden and racing games. It has a horrible latency picture delay. Also have to rebuy pc versions of the games if you dont already have them which is something that should be displayed with in the specifics of the xbox function. Decided to get the more expensive version the 1tb and is a much better option for adult gamers.

Review from walmart.com
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reply from ASUS Answers

Dear YhonShay,<br /> <br />Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the latency and picture delay you encountered, as well as the inconvenience of needing to repurchase PC versions of certain games. We understand how important performance and clarity of specifications are when selecting a device for different types of gamers.<br /> <br />Your feedback regarding latency and game compatibility will be forwarded to our product team for review, as it is valuable in helping us improve both the device experience and the information provided to customers.<br /> <br />We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty&#64;asus.com and include the case number &#34;N2511011475-0007&#34; as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.<br /> <br />Best Regards,<br />Chantae<br />ASUS Customer Loyalty US Support

Dec 8, 2025
Reviewer name: Raymere
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not worth the value

People would buy to be able to play there Xbox games like they would on the Xbox but they tried to hard to make it more like a pc than a handheld gaming system and it's to hard to play a game on it, not worth the value. Also a lot of the games are not compatible with it. It cost more than a xbox and does less crazy.

Review from walmart.com
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reply from ASUS Answers

Dear Raymere,<br /> <br />Thank you for your comment. <br /> <br />We do understand your disappointment with this ROG Xbox Ally and the inconvenience this may have caused if it did not meet your expectations. This is the first hybrid handheld device that runs a full-version of Windows 11. It is a powerful portable PC gaming device, blending Windows flexibility with Xbox integration, offering access to all your PC game libraries (Steam, Epic, Game Pass) in a handheld with great AMD performance, high-refresh 1080p screen, excellent cooling, and thoughtful design, especially the upgraded Ally X model with better ergonomics and battery. It provides AAA gaming on the go, superior to traditional handhelds due to the AMD Fluid Motion Frames(AFMF) feature and a dedicated NPU for future AI gaming. For helpful tips on how to setup and use this device, visit our Product Support page: https://rog.asus.com/articles/guides/15-tips--shortcuts-to-set-up-and-optimize-your-rog-ally/ . Also, a video link: https://www.youtube.com/watch?v&#61;w4fqh0pA8-M for additional reference.<br /><br /><br />Should you need further assistance with the product, please email me at cl-rodel&#64;asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.<br /><br />Thank you for choosing an ASUS product.<br /><br />Regards,<br /> <br />Rodel<br /><br />ASUS Customer Loyalty