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Customer reviews for ASUS ROG Xbox Ally – 7” 1080p 120Hz Touchscreen Gaming Handheld, 3-month Xbox Game Pass Premium included, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD, White for
ASUS ROG Xbox Ally – 7” 1080p 120Hz Touchscreen Gaming Handheld, 3-month Xbox Game Pass Premium included, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD, White
3.8 out of 5 stars
stars
114 ratings112 reviews
  1. 5 stars54% (62)
  2. 4 stars14% (16)
  3. 3 stars11% (12)
  4. 2 stars4% (4)
  5. 1 star18% (20)
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Showing 1-10 of 112 reviews
Jul 17, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

ƪ⁠(⁠˘⁠⌣⁠˘⁠)⁠ʃ TᕼᗩᑎK Y🩷ᑌ ASUS!!

So far so good! This RoG Xbox Ally 7 is incredible! I have an older Xbox that doesn't play a lot of games and have contemplated for months about which direction to go next. There are so many games available on Steam that I have tried to play but unfortunately as much as both of my kids tried to convince me, PC gaming just wasn't for me. I just don't think I'm coordinated enough. I have been contemplating a way to access the Steam library while using my Xbox controller and ASUS has hit a home run. I just ordered a case and an IVANKY dock so I can play in my living room but so far I am incredibly happy!!! Everything I've played thus far has been flawless and as happy as I am with Xbox game pass I am ecstatic to finally have access to Steam and plus all the other addional platforms available.

Review from walmart.com
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Jun 3, 2026
Reviewer name: Kaii
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My feelings

It’s an amazing product very fast but on certain games startup into a match very pixelated and character on appear right away and then it’s lags for a good 5-12 seconds. The switch over to the pc part of the console is very easy and efficient and I love how you can check all the diagnostics on the single tap of a button it’s even lets me put all of my social media on there as well as Netflix and other streaming services it’s very handy bc I don’t have to connect it to a console for me to play on it like a certain other device I have lol all in all it’s a very good device to have

Review from walmart.com
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May 11, 2026
Reviewer name: William
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I originally wanted the X but at the time couldn’t justify spending the extra money so I decided for this one. For the price I don’t think there’s anything out there besides the steam deck that is a better deal than this. If you’re a casual gamer, parent, bed ridden because of a disability, or you just want to relax in bed on the beach or wherever. It’s the base version so don’t expect to get crazy stable frames unless you play low settings and drop to maybe 720. Still can run major and modern games well that will surprise you.

Review from walmart.com
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Feb 5, 2026
Reviewer name: Austyn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

ROG ally

Awesome unit I bought during the Christmas sale. Battery life is better than most other handheld consoles, quality of the product seems nice, and the screen size is perfect. This unit is designed by asus so it doubles as a computer. Looks exactly like a windows desktop and then switches over to Xbox. You can play Xbox, steam, and pc games. Overall super happy with the ROG ally.

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Jul 12, 2026
Reviewer name: Marius
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love it Love it Love it.

Such an amazing console, especially for a first timer. Great graphics and the sound quality is amazing. I love how it fits so nicely in my hands. My only complaint is that the home button is at an awkward spot and the stand that was included was just cardboard (They could reslly have done better).

Review from walmart.com
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Apr 20, 2026
Reviewer name: jon
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

This is NOT a console.

This is an actual windows PC, and with that come some issues. Games stop working, downloads fail, and there’s just a lot to do. It’s difficult for my kids and I find myself screwing around with this thing way more than I’d like. It is a nifty little device tho, and they love it. It’s NOT an xbox. I knew that before I bought it, but a console is so easy; never have to be screwing around as things just work. That is NOT the case with this thing. It’s a really powerful device tho and we’ve only scratched the surface of abilities. Also note there are limited games compatible right now. I’d say this is great for young teens to older kids, and be prepared to be spending a little time with this thing “maintaining” it.

Review from walmart.com
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Aug 3, 2026
Reviewer name: Cat
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It does not play Xbox games. It is a PC with an Xbox logo. I couldn't transfer my GTA5. I could buy the PC version for $15 though. Unlike Red Dead 2.It does play some games really good, just not what i was looking for.

Review from walmart.com
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reply from ASUS Answers

Dear Valued Customer,<br /> <br />Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the disappointment and confusion regarding game compatibility. As the device is designed as a Windows‑based gaming handheld, it runs PC versions of games rather than native Xbox console titles, which may differ from initial expectations.<br /> <br />Your feedback regarding compatibility and product clarity is highly valued and will be communicated internally to our product team for further review.<br /> <br />We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty&#64;asus.com and include the case number &#34;N2511011959-0006&#34; as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.<br /> <br />Best Regards,<br />Chantae<br />ASUS Customer Loyalty US Support

Jul 30, 2026
Reviewer name: Jason
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Rog ally x review

Cool idea doesn’t do anything well. If it’s your only console your good but other handheld options are better if you’re on the go.

Review from walmart.com
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reply from ASUS Answers

Dear Jason,<br />We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty&#64;asus.com. We&#39;ll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2607032374-0001] for us to better assist you. Thank you for choosing ASUS!<br />Best Regards,<br />Schottky.S<br />ASUS Customer Loyalty US Support

Jun 17, 2026
Reviewer name: Jason
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Please do not buy!

Thought I knew better and this would work. I was wrong. Major wrong. One of the worst tech items I’ve ever got. Ugly, feels cheap, no case, a piece of cardboard for a stand - are you serious? Terrible screen. Low brightness, low contrast. Not that comfortable. But here is the real problem. Windows. It’s terrible. I’m a windows user and this was a horrible experience. Guys, no joke, over 3 hours to get up and running. Updates, restart, updates, restart, driver updates, armory crate updates, Xbox update, log in with windows, etc etc. this alone ruined the experience. The z2 a is a joke. It’s slow. Real real slow. I mean the iPhone chip in your hand is 5-10x faster. If you HAVE to get this item, get the ally x with z2 extreme. Also, the white looks terrible. Does not play well with GeForce Now, due to the AMD chip. Will not allow for full color when streaming. This was the main reason I got it. Apps are clunky, desktop experience is not good, memory is slow, and the list goes on. I don’t leave reviews and I don’t want to be mean, but I also don’t want any decent person to spend their hard earned money on this and have the experience I did. Not an AI review, my own money, and I’m thankful to be able to return this item the next day after over 1 hour of factory reset and windows installation. Please skip!!

Review from walmart.com
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reply from ASUS Answers

Dear Jason, <br /> <br />Thank you for your feedback<br /><br />We do understand your disappointment with the ROG Xbox Ally and the inconvenience this may have caused if it didn&#39;t meet your expectations. The screen is FHD(1920 x 1080) resolution with brightness level of 500 nits. To improve the display resolution, ensure Windows and the graphics driver are up to date, and reconfigure your display settings through the Armoury Crate utility software. Handheld PC users frequently report hand cramps, wrist soreness, and finger numbness during extended sessions. To improve the ergonomics, try to adjust hand placement and consider getting a specialized grip case.<br /> <br />This is a hybrid handheld device that runs full version of Windows 11 smoothly and since Windows releases periodic updates that may cause drivers, games and applications not to work properly. Updating Windows, drivers, BIOS and the Armoury Crate utility software is necessary to maintain optimum system stability and performance. Updates for the device are posted at: https://rog.asus.com/gaming-handhelds/rog-ally/rog-xbox-ally-2025/helpdesk_download/. Reconfigure your system, game, video and operating mode settings inside the latest version of the Armoury Crate utility software posted at: https://armoury-crate.com/. Additionally, if you are playing these games online, ensure the device has access to an established router and internet service is working properly since this will affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the &#34;My ASUS&#34; utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use &#34;My ASUS&#34;, please go to: https://www.asus.com/support/FAQ/1041686/.<br /> <br />If you need further assistance with the product, please email me at cl-rodel&#64;asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. <br /> <br />Thank you for choosing an ASUS product. <br /><br />Regards, <br /><br />Rodel <br />ASUS Customer Loyalty

Dec 23, 2025
Reviewer name: YhonShay
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

lower gb lower quality

This version is good for kid gamers they would love ot got it for my husband who plays mostly madden and racing games. It has a horrible latency picture delay. Also have to rebuy pc versions of the games if you dont already have them which is something that should be displayed with in the specifics of the xbox function. Decided to get the more expensive version the 1tb and is a much better option for adult gamers.

Review from walmart.com
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reply from ASUS Answers

Dear YhonShay,<br /> <br />Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the latency and picture delay you encountered, as well as the inconvenience of needing to repurchase PC versions of certain games. We understand how important performance and clarity of specifications are when selecting a device for different types of gamers.<br /> <br />Your feedback regarding latency and game compatibility will be forwarded to our product team for review, as it is valuable in helping us improve both the device experience and the information provided to customers.<br /> <br />We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty&#64;asus.com and include the case number &#34;N2511011475-0007&#34; as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.<br /> <br />Best Regards,<br />Chantae<br />ASUS Customer Loyalty US Support