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Customer reviews for ASUS ROG Xbox Ally – 7” 1080p 120Hz Touchscreen Gaming Handheld, 3-month Xbox Game Pass Premium included, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD, White for
ASUS ROG Xbox Ally – 7” 1080p 120Hz Touchscreen Gaming Handheld, 3-month Xbox Game Pass Premium included, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD, White
3.8 out of 5 stars
stars102 ratings100 reviews
  1. 5 stars56% (57)
  2. 4 stars13% (13)
  3. 3 stars10% (10)
  4. 2 stars3% (3)
  5. 1 star19% (19)

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Showing 1-10 of 100 reviews
Oct 19, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I love the product so far I think the price was a little high but overall so far that's my only complaint

Review from walmart.com
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May 11, 2026
William
5 out of 5 stars review

Verified Purchase

I originally wanted the X but at the time couldn't justify spending the extra money so I decided for this one. For the price I don't think there's anything out there besides the steam deck that is a better deal than this. If you're a casual gamer, parent, bed ridden because of a disability, or you just want to relax in bed on the beach or wherever. It's the base version so don't expect to get crazy stable frames unless you play low settings and drop to maybe 720. Still can run major and modern games well that will surprise you.

Review from walmart.com
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Dec 2, 2025
ktott87_3377
5 out of 5 stars review

Fun to play!

[This review was collected as part of a promotion.] I love this system. It is easy to set up and get games. I don't use as much as I want but it's great on the weekends. It seems sturdy and well put together. I love how easy it is to hold and play! Great for a gift as well!

Review from influenster.com
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Dec 4, 2025
mama_to_mbga_6583
5 out of 5 stars review

Yes! Yes! Buy this!

[This review was collected as part of a promotion.] The ASUS ROG Xbox Ally has a 7” screen that is crystal clear screen that projects beautiful color. The volume goes pretty loud. The battery seems to last awhile. This fits really well in my hands and also in a child's hands. The weight isn't too heavy which I was really impressed with. I know this product can do way more and I've barely scratched the surface. I highly recommend for any gamer you know!

Review from influenster.com
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Oct 22, 2025
brittanyn128_8710
5 out of 5 stars review

Asus Xbox ally

[This review was collected as part of a promotion.] This is the coolest handheld game console I have ever owned, I love the look of being a big Xbox controller, the picture and graphic quality is great, The sound is perfect and it's so much fun to play. I highly recommend this gaming system it's like a Nintendo switch but better.

Review from influenster.com
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Dec 6, 2025
beauty_skincare_fan_6197
4 out of 5 stars review

Get yourself one gamers !!!!

[This review was collected as part of a promotion.] I've never owned a hand held gaming system before and this one is super cool. It's works amazing and connects right away. It isn't slow at all and is easy to hold . The controls are a little confusing but it's like a Xbox controller I am kinda confused on how to work it all. I'm still learning as I go. This is a PC and Xbox in one and is a very cool item . It's got great siound and picture as well. It's kinda pricey but worth it. Take it with you on the go anytime. Only issue I have is everything is little print and I have a hard time reading and working it. I highly recommend!!!!

Review from influenster.com
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Nov 15, 2025
krissywil_9295
4 out of 5 stars review

Awesome!

[This review was collected as part of a promotion.] This handheld is amazing! It's super compact and lightweight, the display is nice and clear, and the battery life is superb. The only downfall I have for this console is that it is advertised as a handheld xbox, but this device is no such thing. It allows for you to play xbox games with subscription game pass or games that you own through the xbox console. I think the advertising is a bit misleading but overall the device is very versatile and convenient.

Review from influenster.com
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Jan 3, 2026
courtneys301_7891
3 out of 5 stars review

It has potential…

[This review was collected as part of a promotion.] I think this is a solid device with good hardware. That being said, it leaves a lot to be desired. It really feels like a beta release. It's hard to navigate, the keyboard disappears randomly, and several games have a tendency to lag. All of which makes for a frustrating gaming experience. I hope to see some updates in the coming months that make this device more of an easy reach. As far as comfort goes, I love the ergonomic design. It has a really good hand feel. I like the color; white is classy in my opinion.

Review from influenster.com
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reply from CLM

Hi courtneys301_7891, We are really sorry to hear about the keyboard and navigation issues you are experiencing with your new ASUS ROG Xbox Ally, this is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. There will be updates in the future so we recommend keeping your device on the latest firmware versions which can be found from the link below. Your feedback is very important to us, we do stand behind our product and we continuously strive to improve our products as well as our processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2510032369-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS. Best Regards, Leonardo ASUS Customer Loyalty US Support https://rog.asus.com/gaming-handhelds/rog-ally/rog-xbox-ally-2025/helpdesk_bios/

Oct 25, 2025
dillonh8_7188
3 out of 5 stars review

Amazing device, misleading advertising.

[This review was collected as part of a promotion.] This hand held is very powerful, allows you to game on steam from your x box or buy your own games on it. The issue I see with the device is that it is advertised as an Xbox to go. You can only play games that you own on the ally by cloud gaming into your own x box or if it's a “play everywhere title”. They give you 3 months of Xbox premium but you need ultimate to download the pc games to the ally. Buying a steam deck would be cheaper and accomplish nearly the same.

Review from influenster.com
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reply from CLM

Dear Dillonh8_7188, Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear you’ve found the device powerful and capable of supporting Steam and other platforms. We understand your concerns regarding the Xbox integration and how it’s presented. While the Ally offers access to Xbox cloud gaming and supports “Play Anywhere” titles, downloading PC games through Game Pass does require an Xbox Game Pass Ultimate subscription. We recognize that this distinction can be confusing, and we appreciate you pointing it out. The feedback will be passed to our product and marketing teams for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510032369-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support

Oct 18, 2025
WalmartCustomer
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] It feels good in the hand but its really laggy and has been glitchy. As in button presses or touching the screen had no response. And it takes sooo long to load up a game. I will be returning it and going to best buy for the higher end model to see if it resolves my issues. Really wish walmart carried it as well instead of just the bass model

Review from walmart.com
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reply from ASUS Answers

Dear WalmartCustomer, <br /> <br />Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the lag, glitches, and responsiveness issues you encountered. That’s certainly not the performance we strive to deliver, and we understand how frustrating this must have been.<br /> <br />We hope you were able to successfully return the unit to Walmart and obtain a functional replacement from Best Buy. Your feedback is appreciated and will be shared with our product team for further review.<br /> <br />We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty&#64;asus.com and include the case number &#34;N2511011475-0004&#34; as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.<br /> <br />Best Regards,<br />Chantae<br />ASUS Customer Loyalty US Support