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Customer reviews for ASUS ROG Xbox Ally – 7” 1080p 120Hz Touchscreen Gaming Handheld, 3-month Xbox Game Pass Premium included, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD, White for
ASUS ROG Xbox Ally – 7” 1080p 120Hz Touchscreen Gaming Handheld, 3-month Xbox Game Pass Premium included, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD, White

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Showing 11-20 of 97 reviews
Dec 6, 2025
beauty_skincare_fan_6197
4 out of 5 stars review

Get yourself one gamers !!!!

[This review was collected as part of a promotion.] I've never owned a hand held gaming system before and this one is super cool. It's works amazing and connects right away. It isn't slow at all and is easy to hold . The controls are a little confusing but it's like a Xbox controller I am kinda confused on how to work it all. I'm still learning as I go. This is a PC and Xbox in one and is a very cool item . It's got great siound and picture as well. It's kinda pricey but worth it. Take it with you on the go anytime. Only issue I have is everything is little print and I have a hard time reading and working it. I highly recommend!!!!

Review from influenster.com
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Dec 13, 2025
Anonymous
5 out of 5 stars review

Best on market

[This review was collected as part of a promotion.] This is one of the best products on the market. My teenager loves it, he can connect to T.V. with his dock( extra did not come with product) and play with his friends. It is charged with in a couple hours. Comes with cable. Has a great grip the handles are very comfortable when playing.

Review from influenster.com
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Oct 25, 2025
dillonh8_7188
3 out of 5 stars review

Amazing device, misleading advertising.

[This review was collected as part of a promotion.] This hand held is very powerful, allows you to game on steam from your x box or buy your own games on it. The issue I see with the device is that it is advertised as an Xbox to go. You can only play games that you own on the ally by cloud gaming into your own x box or if it's a “play everywhere title”. They give you 3 months of Xbox premium but you need ultimate to download the pc games to the ally. Buying a steam deck would be cheaper and accomplish nearly the same.

Review from influenster.com
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reply from CLM

Dear Dillonh8_7188, Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear you’ve found the device powerful and capable of supporting Steam and other platforms. We understand your concerns regarding the Xbox integration and how it’s presented. While the Ally offers access to Xbox cloud gaming and supports “Play Anywhere” titles, downloading PC games through Game Pass does require an Xbox Game Pass Ultimate subscription. We recognize that this distinction can be confusing, and we appreciate you pointing it out. The feedback will be passed to our product and marketing teams for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510032369-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support

Nov 3, 2025
charlottek31_2318
4 out of 5 stars review

Asus handheld

[This review was collected as part of a promotion.] This system is really cool! It's comfortable to hold with the handles and once you're logged into your Xbox account you can play games from your other console on the handheld. It functions and loads fast. Also, it feels very heavy duty. The price is high but I honestly think the product and all the abilities you have with it make it well worth it.

Review from influenster.com
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Nov 4, 2025
nikib5_2236
5 out of 5 stars review

Perfect handheld

[This review was collected as part of a promotion.] We love this handheld gaming console. The graphics are great for a handheld and it's pretty fast as well. I'd say the performance is top tier for this type of gaming console. It fits comfortably in my hand. Not too heavy but not too light either. Feels pretty durable and like it will last a good while

Review from influenster.com
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Nov 15, 2025
krissywil_9295
4 out of 5 stars review

Awesome!

[This review was collected as part of a promotion.] This handheld is amazing! It's super compact and lightweight, the display is nice and clear, and the battery life is superb. The only downfall I have for this console is that it is advertised as a handheld xbox, but this device is no such thing. It allows for you to play xbox games with subscription game pass or games that you own through the xbox console. I think the advertising is a bit misleading but overall the device is very versatile and convenient.

Review from influenster.com
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Jan 3, 2026
courtneys301_7891
3 out of 5 stars review

It has potential…

[This review was collected as part of a promotion.] I think this is a solid device with good hardware. That being said, it leaves a lot to be desired. It really feels like a beta release. It's hard to navigate, the keyboard disappears randomly, and several games have a tendency to lag. All of which makes for a frustrating gaming experience. I hope to see some updates in the coming months that make this device more of an easy reach. As far as comfort goes, I love the ergonomic design. It has a really good hand feel. I like the color; white is classy in my opinion.

Review from influenster.com
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reply from CLM

Hi courtneys301_7891, We are really sorry to hear about the keyboard and navigation issues you are experiencing with your new ASUS ROG Xbox Ally, this is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. There will be updates in the future so we recommend keeping your device on the latest firmware versions which can be found from the link below. Your feedback is very important to us, we do stand behind our product and we continuously strive to improve our products as well as our processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2510032369-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS. Best Regards, Leonardo ASUS Customer Loyalty US Support https://rog.asus.com/gaming-handhelds/rog-ally/rog-xbox-ally-2025/helpdesk_bios/

Dec 2, 2025
ktott87_3377
5 out of 5 stars review

Fun to play!

[This review was collected as part of a promotion.] I love this system. It is easy to set up and get games. I don't use as much as I want but it's great on the weekends. It seems sturdy and well put together. I love how easy it is to hold and play! Great for a gift as well!

Review from influenster.com
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Dec 4, 2025
ashleys1003_9222
4 out of 5 stars review

You'll love it, depending on your primary use for

[This review was collected as part of a promotion.] I received this product for free from Influenster and ASUS in exchange for my honest review. First off, the build quality? Legit solid. It feels premium in your hands, like something that should deliver a full portable-gaming experience. But here's the thing, it's basically an iPad in cosplay. I wanted to completely love it, but it looks like a handheld console with its three different gaming aesthetics, but once you start using it, you realize it's really just a handheld computer that can play games—not something that gives you that true, immersive gamer vibe. The controls especially. They look slick, but functionally they feel more decorative than operational. You can definitely use them, but they don't deliver the responsiveness or precision you'd expect from an actual gaming handheld. Concerning the software, downloading games has been a headache, although it connects to WiFi flawlessly. Titles show an error saying they're already downloaded, yet they don't appear in the library. Nothing kills the mood faster than wanting to dive into a new game and instead getting stuck in digital limbo. Lastly, the features have "glitches". For example, the keyboard. Several times I was trying to sign in with my password on the lock screen and the keyboard wouldn't activate properly. Overall, the system has great hardware quality, and the concept is cool. But if you're buying this expecting a true handheld-console experience, this isn't quite that. It's more like a tablet. Still solid, but definitely has some issues.

Review from influenster.com
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Apr 29, 2026
Renee
4 out of 5 stars review

Verified Purchase

Great little device

Works well. Very handy when playing games like Minecraft with the kids so everyone isn't huddled around my PC. Lets me have a portable Windows machine too in a pinch.

Review from walmart.com
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