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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,216 ratings1,093 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (208)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)

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Showing 461-470 of 1,093 reviews
Feb 5, 2018
LR1gby
1 out of 5 stars review

Allergic reaction

Unfortunately, like other reviews on this product, I have suffered from an allergic reaction. I have a red, itchy swollen rash around the lower part of my face, mainly around my chin and lip area which has now progressed to under my eye. My skin has started to flake and I am very upset as, I do not usually have dry skin. I have had to use calamine lotion on my skin to try and calm the burning, itchy sensation that is across my face.

Review from neutrogena.com
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reply from Consumer Service

We can understand why you're upset, LR1gby, and we are, too. We'd love to take the time to hear more about your experience and gather details for our safety team. In order to do that and see how we can help you, we'd like to talk in person. Please give us a call at 1-800-582-4048, Monday – Friday, between 9:30AM and 5:30PM EST. Thank you!

Nov 1, 2018
Mjislove
1 out of 5 stars review

If I could give 0 stars I would. ITCHY!

I have to say, I love neutrogena. I usually use the healthy skin boosters cleanser and scrubs (my staple for the past 4 years). I decided to get the new hydro boost exfoliating cleanser and hydro boost cleansing gel for the winter since my skin is extra dry in the winter. I got it on Sunday, today is Wednesday and my face looks TERRIBLE! I look like I'm sick. For the past 2 days I've been itchy and scratching my face, especially around the mouth area. I dnt have any known allergies but I am disappointed in this product. I can't believe it!I love this company and stick to only neutrogena's products for my face but I don't know what to do besides throwing these 2 products away. I bought the hydro boost gel a week prior to buying the cleanser and exfoliater and had no issue until I started using the rest of the line. *I have never had any acne issues or black heads, only dry skin. I stopped using the healthy skin booster for a week just to test these 2 products. *

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear about this reaction you've had to our products. We'd like to learn more and see how we can help. Please give us a call at 1-800-582-4048, Monday - Friday from 9:00 AM to 5:30 PM ET. We look forward to your call!

Feb 15, 2025
Alicia87
1 out of 5 stars review

Terrible allergic reaction

I Bought this product this past weekend and I used it two days in a row. AftAfter using it, the two times my face broke out in an itchy rash and has been red and itchy for three days straight. Myskin is also starting to peel, and my neck is filled with a rash

Review from neutrogena.com
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Apr 9, 2019
meganm73
5 out of 5 stars review

This product is perfect for those with dry skin. It is exfoliating enough to cleans the skin and unclog pores while still leaving the skin hydrated. The exfoliates are gentle enough to allow for everyday use of this cleanser and gentle enough for those with sensitive skin!

Review from neutrogena.com
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Mar 30, 2019
brandi21
5 out of 5 stars review

This exfoliater is amazing i have been useing it for a couple of weeks along with the face wash and multivitamins serum and my face is starting to clear up alot its not to harsh it turns in to a gel foam texture it does make my face a little dry but that goes away after i moisturize its not expensive i would recommend it for anyone with dry skin

Review from neutrogena.com
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Jun 14, 2017
mira301
5 out of 5 stars review

Hydro Boost your morning

[This review was collected as part of a promotion.] I really like how refreshing it is. I like how this new hydro boost exfoliating cleanser works. I like that it leaves my skin smooth, soft, clean, supple, fresh, and hydrated. The New Neutrogena Hydro Boost Exfoliating Cleanser is made with real natural ingredients.

Review from Home Tester Club
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Jan 24, 2024
baileyt60
5 out of 5 stars review

Texture and effectiveness

Absolutely love this cleanser. The exfoliating beads are not abrasive at all and do a great job at taking off dead skin without being rough on your skin. Also is hydrating as well. Definitely recommend this cleanser to someone who has dry sensitive skin.

Review from influenster.com
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Jun 7, 2025
sharview_7444
5 out of 5 stars review

Fresh & Clean Vibes

From the very first use, I noticed how gentle yet effective it was. The micro-exfoliating beads are super fine—they smooth away dead skin and impurities without being harsh or drying. What I love most is how refreshing it feels! It has that signature Hydro Boost hydration with hyaluronic acid, so my skin feels clean but never stripped. After rinsing, my face feels soft, smooth, and prepped for my moisturizer. It's the perfect balance of exfoliation and hydration, especially for anyone with dry or combination skin like mine. It's also lightweight, has a clean scent, and a little goes a long way. I use it a few times a week and noticed a real difference in my skin's texture and glow.

Review from influenster.com
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Aug 5, 2019
BereniceG
1 out of 5 stars review

Not What I Was Hoping For

Sadly this product did not work for me. I’m surprised there’s no negative reviews for the Hydroboost Exfoliating Cleanser in this site, all you see are the great reviews first. I do not recommend this product, it left my skin REALLY irritated, dry, and uncomfortably itchy! For a second I thought I might’ve gotten an allergic reaction to something I ate, but not at all, I used the cleaner for a second time to make sure and yet again I had horrible bumps and was super red and swollen. Never buying from this brand again. I wanted to like it so bad, but this reaction is seriously so annoying. I should’ve check the reviews for this product before I purchased, dumb mistake since I’m always reading reviews for other products.

Review from neutrogena.com
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reply from Consumer Care

Hey there! It's so great of you to give our Hydro Boost scrub a try. We're so sorry to hear about your experience and want you to know that this is not at all what we would expect. So we can have the chance to learn more about your personal experience and see how we can help, we'd like to chat in person. Just give us a call at 1-800-582-4048, Monday - Friday between 9am and 5:30pm ET with your reviewer ID or email address. Thank you!

Nov 3, 2019
linds349
5 out of 5 stars review

I use this everyday. I love how the little beads feel on my face and it leaves my skin feeling fresh. I always moisturize after but so many face washes leave my skin feeling dry. This has lasted me a long time and doesnt take much! I will be buying this again when i run out.

Review from neutrogena.com
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