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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars1,215 ratings1,092 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (207)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 471-480 of 1,092 reviews
Jan 16, 2019
Maaccee
1 out of 5 stars review

This product burnt my skin.

I bought this product a week ago. After using it in the shower one night I got out and my face was as red as a tomato. It stayed red for 24 hours. When I woke up the next morning my face was extremely red still and was itchy. I ended up with small bumps and a rash all over my face. It looked worse the next day than it did that night. DO NOT BUY!

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Service

We're very sorry to hear that and would like to look into this directly! Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you!

Jun 17, 2017
Lin859
4 out of 5 stars review

Hydro Boost

[This review was collected as part of a promotion.] I've received a free sample of Neutrogena Hydro Boost Exfoliating Cleanser to test. I really like this cleanser. Right out of the tube, it has a fresh fruity scent to it. I like that I have to mix the cleanser with water. Although it isn't a deep cleanser, but it is fun to use, especially as a face refresher. I would recommend it. Thank you.

Review from Home Tester Club
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Aug 25, 2018
bethenyl
5 out of 5 stars review

I've only been using this for a day or two and my skin already feels amazing! The micro beads dissolve so they don't end up getting in your eyes while your washing the solution off. My skin feels very soft and hydrated. I normally have very acne prone skin but I've switched to this for good.

Review from influenster.com
Helpful?0YNBIJLZW3BU17889767000
Nov 3, 2019
linds349
5 out of 5 stars review

I use this everyday. I love how the little beads feel on my face and it leaves my skin feeling fresh. I always moisturize after but so many face washes leave my skin feeling dry. This has lasted me a long time and doesnt take much! I will be buying this again when i run out.

Review from influenster.com
Helpful?0YNBIJLZW3BU17889767000
Aug 7, 2019
erins2ecc
4 out of 5 stars review

Purchased because it is non-comedogenic and it is a very nice, gentle exfoliator! I have been able to use it as my everyday face wash and liked it. I wouldn't say this is a holy grail product, but definitely one of the better exfoliators I have tried!

Review from influenster.com
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Jun 14, 2017
Someday138
4 out of 5 stars review

Great Cleanser !!!

[This review was collected as part of a promotion.] I really enjoyed using this cleanser. It smelled pretty good and lathered up nicely. It made my face feel soft and smooth after using it. A nice fresh and clean feeling is also what I experienced from using this. My skin did not feel irritated or bothered at all. I will keep using.

Review from Home Tester Club
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Jul 1, 2017
Jgarcia057
5 out of 5 stars review

Neutrogena Cleanser

[This review was collected as part of a promotion.] The Neutrogena Hydro Boost Exfoliating Cleanser is amazing! It cleansed and gently exfoliated my skin while giving it hydration. I can definitely notice a difference after first use. It also made my skin super soft and plump. My skin looks so much smoother and younger looking. I will definitely be purchasing again.

Review from Home Tester Club
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Dec 13, 2019
Layne1995
1 out of 5 stars review

Made my skin itchy, red, and scaly for days!

I have combo/oily skin that usually gets a few light, dry patches in the winter, so I was excited when I found Hydro Boost! I always have great results from Neutrogena products, but not this one... My jawline became unbearably itchy. I was just clawing at it and no amount of lotion or ice would help. I had red, scaly dry patches all along my less oily areas—jaw, lower cheeks, above lip, and forehead. After reading other negative reviews, it seems like I experienced the same sort of chemical type burn that others did. I have very durable skin that doesn’t typically react bad to facial products so this was a surprise. Even worse is that it’s been several days since I stopped using it and my face is still in scaly, patchy shape. I’m using moisturizing masks daily to repair my skin. On the bright side, my fiancé likes Hydro Boost, but I haven’t noticed his dry skin improving from it yet. I definitely recommend putting the additional disclaimer that this cleanser may cause irritation besides just the warning for sun exposure. Thanks!

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear about this, and we hope you feel better soon! We wouldn't expect any of our products to cause such a severe reaction, and we want to do something to help. Please call us at 1-800-582-4048 anytime between 9 AM & 5:30 PM ET, M-F. Talk to you soon!

Nov 1, 2018
Mjislove
1 out of 5 stars review

If I could give 0 stars I would. ITCHY!

I have to say, I love neutrogena. I usually use the healthy skin boosters cleanser and scrubs (my staple for the past 4 years). I decided to get the new hydro boost exfoliating cleanser and hydro boost cleansing gel for the winter since my skin is extra dry in the winter. I got it on Sunday, today is Wednesday and my face looks TERRIBLE! I look like I'm sick. For the past 2 days I've been itchy and scratching my face, especially around the mouth area. I dnt have any known allergies but I am disappointed in this product. I can't believe it!I love this company and stick to only neutrogena's products for my face but I don't know what to do besides throwing these 2 products away. I bought the hydro boost gel a week prior to buying the cleanser and exfoliater and had no issue until I started using the rest of the line. *I have never had any acne issues or black heads, only dry skin. I stopped using the healthy skin booster for a week just to test these 2 products. *

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Care

We're so sorry to hear about this reaction you've had to our products. We'd like to learn more and see how we can help. Please give us a call at 1-800-582-4048, Monday - Friday from 9:00 AM to 5:30 PM ET. We look forward to your call!

Feb 24, 2019
Nurse Julie
1 out of 5 stars review

HORRIBLE CLEANSER. Do not purchase!!

I used this product 4 or 5 times before my skin became HORIBBLY dry, chapped, cracked, and burned. My skin is red, bumpy, peeling, and painful. I can’t wear makeup and even applying a general moisturizer stings like fire. This cleanser must be too abrasive for the average skin. Please consider reformulating it before other customers experience the pain and embarrassment like I am!

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Company Service

We're sorry to hear this! We wouldn't expect this kind of reaction from our cleanser. We'd like to learn a bit more and help you out with this. Please give us a call at 1-800-582-4048 so we can chat about your experience. We're available Monday-Friday from 9AM to 5:30PM ET. We look forward to hearing from you!