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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars1,215 ratings1,092 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (207)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 371-380 of 1,092 reviews
Feb 6, 2021
Lauren_G
1 out of 5 stars review

Allergic reaction!

I purchased this week and after the first time using it, it gave me a horrible rash all over my face. It’s not itchy, but my skin is very dry and rough, and I have red bumps all over my face. Product did not give any type of burning sensation while using it, but my face now feels sunburnt and my skin is inflamed. Rash looks terrible and I’m not sure how to treat it. I have never broken out or reacted this way to any other neutrogena product or any other face wash. Very disappointed and hoping the rash clears up soon. Would not recommend.

Review from neutrogena.com
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reply from CS

We're sorry to hear about your reaction to our cleanser! This isn't the sort of thing we expect and would like a chance to assist. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Jun 21, 2017
Bee126
4 out of 5 stars review

Gently exfoliates!

[This review was collected as part of a promotion.] Right off the bat, I was pleased that this product clearly stated that it did not contain plastic microbeads. While these are outlawed in many areas, I feel as if they are still on the shelves, and it is a concern that I may inadvertently be purchasing them. So kudos to Neutrogena for perhaps stating the obvious, but something that needed to be stated nonetheless. I was pleased with the cleansing properties of the product, and found the exfoliating particles to be a perfect size- not too large or small, and not too abrasive. Overall I'm pleased with this product, as it seemed gentle enough to cleanse without being harsh, but also worked as an exfoliator.

Review from Home Tester Club
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Feb 2, 2024
anlietsreviews
4 out of 5 stars review

I have very sensitive skin and exfoliating products irritates my skin. This irritated my skin.

I have very sensitive skin and exfoliating products irritates my skin. This irritated my skin. so I don’t know if it was a me problem or product problem. it had a watery consistency, kind of like the original cleanser. The product tells hyaluronic acid, so it has to be hydrating. for me, it just wasn’t effective and it left my face with little bumps on my forehead. again, my skin is sensitive and exfoliating products irritate my skin.

Review from influenster.com
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reply from Consumer Care

Thanks for your review. We'd like to know more about your experience with our exfoliating cleanser. Please give us a call when you can at 1-800-582-4048 (Mon - Fri from 9am to 5:30pm ET) so that we can better help you.

Apr 20, 2020
kec14
1 out of 5 stars review

Sunburn like reaction

I was so excited to try this, but as soon as I rinsed it off my face, my face felt like it had been burned. I thought that maybe it was from the exfoliating beads, didn’t think much after that. The next morning it was still red and hot to the touch like I had a sun burn but I have not been in the sun.

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear about this experience you've had and we'd like to learn more. Please give us a call at 1-800-582-4048, Mon - Fri from 9 AM to 5:30 PM ET. We hope to chat soon!

Jun 14, 2017
Jennifer92444
5 out of 5 stars review

Great low-price cleanser!

[This review was collected as part of a promotion.] This cleanser is the best low-price cleanser I have ever used! The scent is very light but soothing and it makes my skin feel super soft. I live in a more humid area being on the coast but I do feel like my skin is hydrated right after washing my face, as opposed to some other brands that instantly dry out my skin upon washing. I would definitely recommend!

Review from Home Tester Club
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May 8, 2020
darianb1
5 out of 5 stars review

This is the best exfoliating cleanser I have ever used. It leaves my skin feeling ready and clean. The price is cheap for such a great product. I highly recommend purchasing this cleanser. [product:neutrogena-hydro-boost-hydrating-hand-gel-cream-with-hyaluronic-acid]

Review from influenster.com
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Feb 8, 2024
kemyra779
5 out of 5 stars review

Face cleanser gel cream

This is also a great product just like the foam cleanser this product doesn’t break out your face it’s made to keep your face and skin shiny smooth clean and clear there isn’t really a scent to this product it’s not a strong smell that is unbearable the packaging of this product is very secure nothing was damaged when opening the box

Review from influenster.com
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Jun 22, 2017
Allison7
3 out of 5 stars review

Decent Cleanser, Poor Exfoliator

[This review was collected as part of a promotion.] This cleanser had a very medicated scent and wasn't exactly refreshing, as advertised. Aside from that, I thought it was a decent cleanser which lathered up nicely, but not a great exfoliator. I have combination skin and it was gentle enough on the areas of my face that are usually dry, but got rid of the oil in my T-zone and didn't leave behind any kind of residue. I deal with cystic acne and I didn't have any more breakouts than usual while using Neutrogena Hydro Boost Exfoliating Cleanser, but I also didn't have any less. While testing this out, I didn't use my regular exfoliator or facial masque and developed build-up of keratin in several spots on my face (especially around the pores on the sides of my nose) while using this cleanser. The little crystals intended for exfoliation just aren't rough enough.

Review from Home Tester Club
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reply from Consumer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

Jan 4, 2020
thathumanheaven
5 out of 5 stars review

My fiance and I both have pretty dry skin and in the harsh Colorado winter it can be the biggest pain in the neck! The hydro boost collection has been a life saver! This was the first product I got from it and fell in LOVE!! Makes skin feel SO soft and really takes care of all the dead skin and flakes off your face. So so worth it!

Review from influenster.com
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Oct 10, 2018
hollytiara
5 out of 5 stars review

I have extremely dry and peely skin. This exfoliating scrub is the truth! It’s strong enough to remove dirt dry skin and grime, but not harsh enough to irritate my skin. My face feels fresh and rejuvenated after I use this scrub. Did I mention I love the lather that this scrub makes. I’ve been using this product for about 8 months now and it’s a staple.

Review from influenster.com
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