Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,216 ratings1,093 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (208)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
Sort by |
Showing 361-370 of 1,093 reviews
Jun 14, 2018
Reviewer name: KCHAM
1 out of 5 stars
1 out of 5 stars review

Burned my skin terribly

I recenlty purchased this face wash, and after about 4 days of use (2x per day), my skin is burned. I do not have sensitive skin and can tolerate just about anything. This product has irritated/burned my skin so bad, I have patches all over my face. I have used the Water Gel & Hydro Booster Mostrizer since it first came out and love it. Never had an issue until I used this. If the burn does not clear up in a few days, I will have to see a Derma to get medication.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Service

We're so sorry to hear this! We'd love to chat more about what happened and see what we can do to help. Give us a call at 1-800-582-4048 from 9AM - 5:30PM ET, Monday through Friday. Hope to hear from you soon!

Jun 18, 2024
Reviewer name: livinglikemeghan
5 out of 5 stars
5 out of 5 stars review

Skincare staple - great for a drugstore brand!

I use this exfoliator about once a week and my skin always feels super fresh after and feels like it really deeply cleaned my skin without irritation! The scent is super fresh and not strong, it smells clean no strong fragrance. Love pairing this with the hydro cleanser and moisturizer

Review from influenster.com
Helpful?0YNBIJLZW3BU17889767000
Oct 29, 2019
Reviewer name: CV2615
1 out of 5 stars
1 out of 5 stars review

My skin feels like it is burning!

I used this product a total of 3 times.. one saturday night, one sunday after the gym and one on monday. Saturday night my skin felt very moisturized and was first pleased so i decided to use it again twice. Fast forward to now, my face looks like I had a minor skin burn and my skin feels extra tight and it has a burning sensation all through out the day. I do not recommend this product. My face is in pain.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Care

We appreciate you sharing this with us! This isn't a common reaction we'd expect with our cleanser and we'd like to chat more so we can help. Please give us a call at ​1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope you feel better and look forward to your call!

Jan 2, 2024
Reviewer name: lbschlutt
5 out of 5 stars
5 out of 5 stars review

Great for traveling

I got the travel version of it for a trip. I wasn’t sure if I was going to like it. I can say that I do in fact love it. It has a light scent that doesn’t make my very sensitive skin break out. The texture isn’t like other cleanser. I will definitely be getting the bigger size for when I travel.

Review from influenster.com
Helpful?0YNBIJLZW3BU17889767000
Mar 9, 2022
Reviewer name: porsham1
5 out of 5 stars
5 out of 5 stars review

I never thought that I would like this Neutrogena Hydro Boost Daily Gel Cream Exfoliating Cleanser With Hyaluronic Acid as much as I do but I’m so glad I purchased it. This is a great cleanser. Keeps the face fresh and smooth.. its very gentle with no harsh ingredients I recommend.

Review from influenster.com
Helpful?0YNBIJLZW3BU17889767000
Apr 16, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

One of my favorite cleansers now! This one is affordable unlike a lot of high end cleansers that I have always used before and works just as well, while hydrating at the same time. I highly recommend this cleanser to medium or combination skin types.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
Feb 1, 2020
Reviewer name: jessimae1203
5 out of 5 stars
5 out of 5 stars review

The hydro boost exfoliating cleanser gently exfoliates while boosting hydration for instantly soft, refreshed skin! This products is wonderful to use after taking your makeup off to cleanse your face! The beads are so refreshing on your skin! I love this product

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
Jan 24, 2024
Reviewer name: laurier59
5 out of 5 stars
5 out of 5 stars review

HYDRATING !

The exfoliating beads are very small and are very light on the skin to not cause irritation for those who are sensitive or prone to breakouts! I love the hydro boost line, it’s a staple product for me! It’s so refreshing and fresh on the skin, a good product if you like to double cleanse.

Review from influenster.com
Helpful?0YNBIJLZW3BU17889767000
Dec 10, 2018
Reviewer name: Mollyw
1 out of 5 stars
1 out of 5 stars review

WORST PRODUCT EVER

Worst skin product ever. I really have never tried any kind of face washes (I know it sounds gross) but my skin has always been super clear. Here lately I’ve been really dry & my face has been peeling. So I figured I’d try something. I bought this product and used it twice. The next morning I woke up with tiny white bumps EVERYWHERE. My face feels like it has blisters all over it and it is so sore. I look awful. I will never buy another neutrogena product again.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Care Center

We don't expect that from out Cleanser. Please call us at 1-800-582-4048. We're available Monday-Friday from 9AM-5:30PM ET. When you call, please share your username with our product expert. We hope to talk with you soon.

Feb 25, 2020
Reviewer name: elizabetha0e2e
4 out of 5 stars
4 out of 5 stars review

I used this cleanser for the first time a few months ago and i was very pleased with the results. The packaging is very attractive to the eye and calls for attention. It is very hydrating to the skin and smells great! I would definitely continue to use again, especially after breakouts or dryness of skin.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000