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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars1,215 ratings1,092 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (207)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 351-360 of 1,092 reviews
Jan 2, 2019
DonnaPhd
1 out of 5 stars review

Chemical burns!

The fragrance in this product is OVERWHELMING, causing my skin to burn, blister and peel!!! Neutrogena, nothing that comes into contact with any mucous membranes, particularly on the face, should EVER HAVE FRAGRENCE. Bar none. Perfume is for body and hair........no one's face has "BO" therefore does not need perfumes applied to the facial area. Think about that.

Review from neutrogena.com
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reply from Consumer Service

So sorry to hear this, Donna. We'd love to chat some more about your experience, so please give us a call at 1-800-582-4048 between 9am and 5:30pm ET, Monday-Friday. We hope to hear from you soon.

Jul 18, 2020
bekahs9
4 out of 5 stars review

Simple, hydrating smooth cleanser. It isn’t too harsh on my sensitive skin. I normally pair it with the hydro boost gel moisturizer. It’s a good value for the price. I def recommend for anyone who wants a good quality product on a budget. [brand:neutrogena]

Review from influenster.com
Helpful?0YNBIJLZW3BU17889767000
Aug 2, 2018
Ebonika
1 out of 5 stars review

Burning, Dryness and scaliness

I only been using this product for about week. After the 4th day of using this my face being to become extreme dry, the next day i wake up to my face dry with a burning sensation in certain spots. They last few days my face has been horrible. It feels scaly with small pieces of skin peeling off. My face looks and feels very very dry

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Jun 18, 2017
Kpzr16
4 out of 5 stars review

Effective but gentle

[This review was collected as part of a promotion.] I have a few different exfoliants I use but I've had a hard time finding one with small particles to really scrub. This fits the bill on that. I have the Hydro Boost cleansing gel and like it so I figured I would like this as well. It leaves my skin feeling smooth and clean but not stripped and dry. It's probably gentle enough to use every day but I personally prefer not to. This is great before a mud mask, I felt it prepped my skin wonderfully.

Review from Home Tester Club
Helpful?0YNBIJLZW3BU17889767000
Sep 30, 2020
wrl2020
1 out of 5 stars review

I had similar negative reactions

I was using Nutrogena Deep Clean Exfoliating Cleanser for many years and I decided to try this one, as I thought it would work better to hydrate my skin. Unfortunately after a few days, I had similar negative reactions - burning sensation, redness, rash and peeling skin all over my face. I have since stopped using it and it is slowly improving, went back to the Deep Clean cleanser followed by CeraVe moisturizing lotion, twice a day. Just a warning that it may work for some but not everyone.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from CS

We appreciate you sharing your experience and would like to chat with you about it. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Feb 16, 2018
Elalalala
1 out of 5 stars review

HORRIBLE

Unfortunately I did not read the reviews before purchasing this product. I fell into the trap of the packaging and what this product offered: hydro boosted skin. I thought this could be a perfect winter face wash as my face is super dry in the winter. I WAS WRONG. Instead of assisting with the dryness, this only worsened my issue. I tested it out on the day of my 21st birthday - a day where I should feel confident and happy - but the opposite occurred. My special day was ruined to red, splotchy, irritated skin. I don't know what you put in this product, but it is horrible for skin. Like another upset review said, I don't know why this is still on ththe shelves. Take it off as soon as possible. Beware. This product sucks.

Review from neutrogena.com
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May 5, 2020
Deepika Garudas
1 out of 5 stars review

Worst Product

I have used this product for a week and now my face drenched with pimples all over. Never had this kind of allergic reaction. Never ever gonna buy neutrogen products. I have warned my friends, family and colleagues not to buy this product. I couldn't able to look at my face due to this product

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear this happened, Deepika. Could you give us a call so we can learn more? We're available at 1-800-582-4048, M-F 9am to 5:30pm ET. We hope to speak with you soon.

Jun 15, 2017
Ljewel17227
5 out of 5 stars review

Excellent Exfoliation!

[This review was collected as part of a promotion.] I received this product free in exchange for my honest review. This product is amazing, exfoliating every inch of your face gently but thoroughly. Great for every day use and has an amazing scent that leaves you feeling refreshed.

Review from Home Tester Club
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Jun 17, 2017
Lin859
4 out of 5 stars review

Hydro Boost

[This review was collected as part of a promotion.] I've received a free sample of Neutrogena Hydro Boost Exfoliating Cleanser to test. I really like this cleanser. Right out of the tube, it has a fresh fruity scent to it. I like that I have to mix the cleanser with water. Although it isn't a deep cleanser, but it is fun to use, especially as a face refresher. I would recommend it. Thank you.

Review from Home Tester Club
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May 5, 2018
Msbh
2 out of 5 stars review

Would have been better without the micro beads

I recently bought seeing that includes papaya extract and glycol acid (both of are good exfoliators). When I used it, the base gel cleanser seemed very similar to other expensive exfoliators i have previously used. However, the micro beads are a bit to harsh for my skin. I was left red cheeks and one or two small pimples. Didn't dare use it a second time. Surely, would have been better without the micro beads.

Review from neutrogena.com
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reply from Consumer Care

Thanks for letting us know, Msbh! We'd love to learn more about this. Give us a call at 1-800-582-4048, we're here from 9AM to 5:30PM ET Monday through Friday. Hope to hear from you soon!