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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars1,215 ratings1,092 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (207)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 321-330 of 1,092 reviews
May 31, 2019
ajvidanes
5 out of 5 stars review

This exfoliating cleanser is gentle and gets the job done. The exfoliating beads in the cleanser are smaller than other products I have tried and it feels less harsh than other products. I try to use this product twice a week and find it to be very cost effective. One bottle will last you a long time if you do not exfoliate every day. (Spoiler, you do not need to exfoliate every day)

Review from influenster.com
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Jun 16, 2017
Mommietester10
4 out of 5 stars review

Gentle exfoliating cleanser

[This review was collected as part of a promotion.] My daughter and I both tried this cleanser. I found it to be a gentle exfoliation, which is nice to use, since many harsh cleansers irritate my skin. It did leave my face a little dry, but not uncomfortably so where my skin felt tight. Both my daughter and I noticed fewer blackheads and breakouts within the first week of using it.

Review from Home Tester Club
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reply from Consumer Service

Thank you for writing this review. We'd like to learn more about you and your daughters experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

Dec 20, 2019
Miss Jackson
1 out of 5 stars review

Did the opposite of what it advertises

I've been using Clean & Clear Daily Pore Face Cleanser for about 10 years or more. I thought I'd try something new that might be more hydrating to my skin. I purchased not 1, but 2 containers of this Hydro Boost Daily Gel Cream Exfoliating Cleanser with Hyaluronic Acid (because I like to keep one in the shower, and one by my sink). I've used it for about 3/4 days and the texture of my skin has completely changed and not for the better! It used to feel smooth and with average moisture, and now it's rough and super dry! I am using double the amount of moisturizer just to feel semi-normal. I hate that I wasted money on this product and learned my lesson... if it ain't broke, don't fix it! I just hope I can get back to where I was before I screwed my face up. Very disappointed.

Review from neutrogena.com
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reply from Consumer Care

So sorry to hear that! We'd love to learn more and see what we can do to help. When you have a chance, give us a call at 1-800-582-4048, we're here from 9AM to 5:30PM ET M-F. When you call, mention the username you used to leave this review!

Apr 19, 2018
Jasminem95
3 out of 5 stars review

Irritated skin

I have been using Neutrogena products over 4 years and have loved every single one! It is truly and honestly amazing! So decided to try their new Hydro Boost, the first night I tried it I got out the shower and my cheek bone and nose area were red and also hurt it felt like a really bad sunburn so tried it again the next day but had the same result so wasn't to satisfied about that but it's the only product I have ever had an issue with every other product has been amazing!

Review from neutrogena.com
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reply from Customer Service

We are so glad you love so many of our products and we would like to learn why this one missed the mark. Give us a call at 1-800-582-4048 Mon-Fri, 9am-530pm ET. We hope to hear from you soon!

Jun 9, 2017
Anonymous
2 out of 5 stars review

Dry guy

[This review was collected as part of a promotion.] The wash left my skin dry, rather than smooth and hydrated as it claims. I had to moisturize immediately after use, and again an hour later. I don't doubt that it cleaned my face, however it certainly did not leave my skin feeling moisturized.

Review from Home Tester Club
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reply from Consumer Care Center

We're sorry to hear that this product didn't work for you as you had hoped. Since we expect nothing but the best from it, we'd like to learn more about your experience. When you find a moment, please give us a call at 1-800-582-4048 anytime Monday through Friday between the hours of 9 AM to 7 PM ET. We look forward to hearing from you.

Nov 5, 2017
Ruth Anne
1 out of 5 stars review

Problem packaging

The packaging for this product too closely resembles your Eye Makeup Remover Lotion, creating a potential for confusion (at least for those of us who might not be totally awake when grabbing things in the shower) that could be harmful. I'll stick with your tried and true lotion for now.

Review from neutrogena.com
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Aug 29, 2018
brittany80
5 out of 5 stars review

Amazing on my dry, sensitive skin!!!!

I have extremely dry, sensitive, acne prone skin. I've tried everything under the sun, but could not find anything that would address all my skin issues. Acne products make my skin even drier, hydrating products tend to bring out the hives, and ultra-sensitive products either end up drying my skin out or making my acne worse.This stuff has been a lifesaver!!! It's been three weeks and my skin is completely clear for the first time in years. I swear this even makes my scars less noticeable. My skin feels hydrated and so smooth. Thanks, Neutrogena!

Review from neutrogena.com
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Jan 24, 2025
Courtcourt206
5 out of 5 stars review

My skin is so soft and bouncy!

I bought this a few months ago and was so happy with it! I hadn't used neutrogena in forever but saw this and loved the packaging and was like oohh I wonder what that is. I took it home and tried it. All I have to say is wow! It made my skin feel so soft and clean. My skin was bouncy. I will continue to use this. When I run out, I'm right back at the store buying more. It's also affordable, which I love!

Review from neutrogena.com
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Jun 12, 2017
MissyK177
5 out of 5 stars review

Smooth sailing!

[This review was collected as part of a promotion.] Finally, a wonderful gentle exfoliating cleanser that doesn't contain environment damaging plastic beads! I absolutely love this product! It smells amazing, but not overpowering. I love that it is a gentle exfoliating gel, and not too harsh. It leaves my skin feeling clean, and smooth, and is something I would feel great about using daily. It absolutely leaves my skin feeling moisturized and not stripped like some cleaners can do! I haven't had any issues with breakout either, which is always a big deal for me! A+ in my book!

Review from Home Tester Club
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Nov 1, 2018
Mjislove
1 out of 5 stars review

If I could give 0 stars I would. ITCHY!

I have to say, I love neutrogena. I usually use the healthy skin boosters cleanser and scrubs (my staple for the past 4 years). I decided to get the new hydro boost exfoliating cleanser and hydro boost cleansing gel for the winter since my skin is extra dry in the winter. I got it on Sunday, today is Wednesday and my face looks TERRIBLE! I look like I'm sick. For the past 2 days I've been itchy and scratching my face, especially around the mouth area. I dnt have any known allergies but I am disappointed in this product. I can't believe it!I love this company and stick to only neutrogena's products for my face but I don't know what to do besides throwing these 2 products away. I bought the hydro boost gel a week prior to buying the cleanser and exfoliater and had no issue until I started using the rest of the line. *I have never had any acne issues or black heads, only dry skin. I stopped using the healthy skin booster for a week just to test these 2 products. *

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear about this reaction you've had to our products. We'd like to learn more and see how we can help. Please give us a call at 1-800-582-4048, Monday - Friday from 9:00 AM to 5:30 PM ET. We look forward to your call!