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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,217 ratings1,094 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (209)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)

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Showing 311-320 of 1,094 reviews
Dec 29, 2018
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

READ ALL THE ONE STAR REVIEWS BEFORE YOU PURCHASE

IF YOU USE THIS PRODUCT YOUR SKIN WILL TURN DRY AND RED. I HAVE WHITE BUMPS ON MY CHIN. MY SKIN HURTS. I USED THIS PRODUCT JUST A COUPLE TIMES BEFORE THIS HAPPENED. MY SKIN IS CONTINUING TO PEEL AND THE TEXTURE IS NOW DIFFERENT. TAKE THIS PRODUCT OFF THE SHELF AND BE HONEST WITH YOUR CUSTOMERS NEUTROGENA. THERE ARE ENOUGH PEOPLE COMPLAINING ABOUT THE SAME THING YOU WILL BE HEARING FROM OUR LAWYERS.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Care

Hi there, we are so sorry to hear that this was your experience with our product. We definitely wouldn't expect this and we'd like to learn more and see how we can help! When you have a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Nov 5, 2017
Reviewer name: Ruth Anne
1 out of 5 stars
1 out of 5 stars review

Problem packaging

The packaging for this product too closely resembles your Eye Makeup Remover Lotion, creating a potential for confusion (at least for those of us who might not be totally awake when grabbing things in the shower) that could be harmful. I'll stick with your tried and true lotion for now.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
Jun 24, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

My dermatologist has me on a strict skincare routine while I introduce prescription strength retinol into my routine. But I was still getting a lot of dryness and flakes so I started searching for a gentle exfoliating scrub and this seemed to have the right ingredients for sensitive skin and was decently priced so I decided to give it a try and I love it! I use it every other day as apart of my nightly routine, it gets rid of all my flakey dead skin and leaves me feeling so clean and hydrated. Love!

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
Jul 5, 2017
Reviewer name: QuirkyNailz6
5 out of 5 stars
5 out of 5 stars review

You need this!

[This review was collected as part of a promotion.] The scent reminds me of baby powder, it's clean and refreshing. The texture is reminiscent of a jelly. You don't need a lot, it goes a long way. When you rinse it off, it leaves your skin feeling silky smooth. Great clean feeling and an excellent buy.

Review from Home Tester Club
Helpful?0YNBIJLZW3BU17889767000
Dec 4, 2019
Reviewer name: nailed_by_jennifer
4 out of 5 stars
4 out of 5 stars review

It feels refreshing and leaves my skin feeling clean, soft, and smooth. It has hyaluronic acid which helps with locking in moisture. It does have a scent to it but it's not as strong. I only use it like once or twice a week even though it's safe to use every day I only use it at night as an exfoliator and use spf protection or moisturizer the next morning.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
Feb 16, 2018
Reviewer name: Elalalala
1 out of 5 stars
1 out of 5 stars review

HORRIBLE

Unfortunately I did not read the reviews before purchasing this product. I fell into the trap of the packaging and what this product offered: hydro boosted skin. I thought this could be a perfect winter face wash as my face is super dry in the winter. I WAS WRONG. Instead of assisting with the dryness, this only worsened my issue. I tested it out on the day of my 21st birthday - a day where I should feel confident and happy - but the opposite occurred. My special day was ruined to red, splotchy, irritated skin. I don't know what you put in this product, but it is horrible for skin. Like another upset review said, I don't know why this is still on ththe shelves. Take it off as soon as possible. Beware. This product sucks.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
Jun 14, 2017
Reviewer name: LadyGodiva8
5 out of 5 stars
5 out of 5 stars review

Primed to Clean and Exfoliate

[This review was collected as part of a promotion.] It is a nice gentle exfoliant that I would definitely recommend. Having tried the Hydrating Cleansing Gel and the Hydro Boost water gel, I was super excited to try the Hydro Boost Exfoliating Cleanser. I was very surprised trying it for the first time. The first thing I noticed is the texture was so different compared to most exfoliants. I would describe it as almost the texture of a silicone based primer. It was thick so a little goes a long way. On the back they mention that this has no plastic beads! I didn't realize that was a thing but was quite happy that there weren't any in this product. The smell was very pleasant, while it's just my opinion I think it is nice and not over powering. I honestly. love using this product and think its worth the money , it's gentle and not harsh on the skin, nice smelling, and from a trusted brand when it comes to skin care.

Review from Home Tester Club
Helpful?0YNBIJLZW3BU17889767000
Jul 7, 2017
Reviewer name: Jerrie025
4 out of 5 stars
4 out of 5 stars review

Neutrogena's gentle, effective cleanser

[This review was collected as part of a promotion.] I was very pleased with the results I got from trying Neutrogena Hydro Boost Exfoliating Cleanser. My skin felt so clean and very refreshed! This product was very gentle on my sensitive skin. I would recommend this product for any skin type.

Review from Home Tester Club
Helpful?0YNBIJLZW3BU17889767000
Jun 16, 2017
Reviewer name: Edjona109
4 out of 5 stars
4 out of 5 stars review

Great product from Neutrogena

[This review was collected as part of a promotion.] I really like the look and colors of the bottle. It's very easy for the product to come out. I love how it's so thick that it is not slipping and falling all over my sink and tub. I enjoyed the scent of it, very soft but smells clean. It makes my skin very soft and feeling fresh. Great product from Neutrogena.

Review from Home Tester Club
Helpful?0YNBIJLZW3BU17889767000
Oct 1, 2018
Reviewer name: Harlee
1 out of 5 stars
1 out of 5 stars review

Bumpy, burning, itchy pain

I used this product only once, before I went to bed. I woke up the next morning with my entire face covered in tiny bumps. My face was burning so bad that I cried. The pain was seriously unreal. And it was soooooooo itchy. Like chicken pox itchy. I work in customer service and this highly affected my confidence at work the next 3 days. Today is the third day, and though the itching is gone, the pain and appearance are still there. And this is after I slept with my face smothered in cortisone cream and aloe gel. My face feels super dry but looks super oily. My face looks disgusting, and I can't cover it up with makeup because (1) it hurts and (2) it just draws attention to the bumps. It looks like every single pore or hair follicle is swollen. It is particularly bad around my nose, upper lip, forehead, upper cheeks... Really all over. Even my neck. I have never had any type of reaction to any other product in my life. If you are going to try this, at least make sure you have nowhere to go the next few days. I have no clue how long it will take for my face to feel normal again, let alone look normal... I had such nice skin texture. This is horrible and honestly hurting my mental health. I am embarrassed for people to see me now. Horrible horrible experince with this product. :/

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Service

Thank you for taking time to share what happened after using our scrub, Harlee. We're sorry to hear about this and want to take the time learn more about what's been going on. When you have some time, please give us a call at 1-800-582-4048, Monday - Friday between 9am and 5:30pm ET, and we'll be happy to help. Thank you!