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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,216 ratings1,093 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (208)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)

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Showing 301-310 of 1,093 reviews
Oct 27, 2018
thejanuaryissue
4 out of 5 stars review

This face wash does exactly what it says it will do—clean and gently exfoliate. I honestly haven’t noticed any huge difference in the appearance of my face, but it’s clean after each wash, which is fine with me. I also really love the smell of this face wash. I would recommend but I did not repurchase.

Review from neutrogena.com
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Jun 29, 2017
KellieW1
5 out of 5 stars review

Great all around face wash

[This review was collected as part of a promotion.] This is a great all around face wash. After I use it my skin feels super clean and fresh. I loved that the exfoliation is gentle enough to not irritate my skin but strong enough to leave my skin feeling really smooth. I highly recommend this face wash.

Review from Home Tester Club
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Jun 14, 2017
Beachbum9
5 out of 5 stars review

Love the exfoliating cleanser.

[This review was collected as part of a promotion.] I am 36 and have used plenty of exfoliating cleansers in my day. Neutrogena has always been one of my favorite skin care products and this will now be added to my list of products I like. It was not too rough but it felt like it got the dead skin scrubbed off. Very happy with this cleanser.

Review from Home Tester Club
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Oct 17, 2019
Magmcd03
1 out of 5 stars review

My skin burns!

I purchased this product and used for THREE DAYS! On day three my neck broke out, my face felt like sand paper, and turned red. I immediately stopped using it. On Day 4 I have patches and what looks like burns on my face. My face is so irritated! I do not have sensitivity to any soaps or products...until Now.

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear you had this experience while using our cleanser! This isn't something we'd expect and we'd love to learn more. Please give us a call at ​1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We look forward to hearing back!

Oct 19, 2018
mama2cade
5 out of 5 stars review

Results I didn't expect!!!!

I bought this cleanser, not knowing what I really needed. My entire life I had very oily skin, and I was a dedicated Neugtrogena buyer. However, after the age of 40, my skin started to become more combination. I had tried other products, but nothing really seemed to make my face feel clean, but not overly dry. So I picked this cleanser up. The first time I used it, what a shock! My skin was so soft, yet not dry. It almost felt like velvet! Fast forward a month later, and my skin looks and feels amazing every day, and I got an extra perk from the cleanser - my milia (hard, keratin-based bumps) that I had had for years, disappeared! I had one very annoying one under my eye, and it's now gone! And the one I had on my eyelid is shrinking more and more by the day!

Review from neutrogena.com
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Feb 16, 2018
Elalalala
1 out of 5 stars review

HORRIBLE

Unfortunately I did not read the reviews before purchasing this product. I fell into the trap of the packaging and what this product offered: hydro boosted skin. I thought this could be a perfect winter face wash as my face is super dry in the winter. I WAS WRONG. Instead of assisting with the dryness, this only worsened my issue. I tested it out on the day of my 21st birthday - a day where I should feel confident and happy - but the opposite occurred. My special day was ruined to red, splotchy, irritated skin. I don't know what you put in this product, but it is horrible for skin. Like another upset review said, I don't know why this is still on ththe shelves. Take it off as soon as possible. Beware. This product sucks.

Review from neutrogena.com
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May 22, 2019
clm310
1 out of 5 stars review

Caused skin to be dry, patchy and itchy

After a lot of research on exfoliators, I decided to try this since it claimed it would be super hydrating and contained hyaluronic acid. I have attempted to use this about 3 times and each time experience very dry, red sensation and get white patchy bumps (almost hive like) on cheeks. Very disappointed.

Review from neutrogena.com
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reply from Consumer Care

Thanks for letting us know about this. We're so sorry to hear that you had this experience and we'd like to learn more. Please give us a call at 1-800-582-4048, M-F 9am to5 :30pm ET. We look forward to your call.

Sep 28, 2017
Chelsea95
1 out of 5 stars review

I had an allergic reaction

I bought this product and I was super happy because it claims to be hydrating so I tried it once and I felt the moisture on my skin, but when I tried it the second time I noticed my skin looked patchy and my under eye area was swelling a little bit after that my skin felt rough and looked dry, I guess I was allergic to one of the ingredients so sad because I wanted this product to work for me, but now it's sitting on the corner of my bathroom and I am afraid to give it to someone.

Review from neutrogena.com
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reply from Company Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

Sep 5, 2019
various t
1 out of 5 stars review

This broke my face out

I purchased this item last week Saturday because I liked the face mask and the eye cream , I wanted to smooth my face so I decided to purchase the exfoliating cleanser, it is now Thursday the fifth day of using the cleanser . I am not sure what ingredient caused my face to break out, the first thing that occurred was that my pores started to get big, I thought it was a coincidence and did not think it was the cleanser, then the next day I noticed small bumps on my face and again not even thinking this must be the cleanser and now today it is really irritating me and itchy and it looks like I have acne my face feels like leather never in my life have I ever had this type of reaction to an exfoliating cleanser, I discontinued this product asap.

Review from neutrogena.com
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reply from CCC

Hi there! We're SO sorry to hear that your skin had a bad reaction after using our product! We don't expect for this to happen, so when you have a chance, please give us a call at 1-800-582-4048, Monday-Friday, 9AM-5:30PM ET. Chat soon!

Jun 7, 2017
Maritza91447
4 out of 5 stars review

Good for my skin

[This review was collected as part of a promotion.] I received this after having a very dry spell with my skin. I didn't really want to put new products on it, but this exfoliating cleanser made me feel better after using it. It made my skin feel revived and better than it had in weeks.

Review from Home Tester Club
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