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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,217 ratings1,094 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (209)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)

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Showing 281-290 of 1,094 reviews
Sep 14, 2017
Reviewer name: Tina
1 out of 5 stars
1 out of 5 stars review

Not that great

I bought this two days ago, the first day was fine my face felt refreshed and smooth but when I went to use it the next day my face was itchy, red and had tiny bumps around my cheeks. This product also contains too many harsh chemicals for my sensitive combination skin.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Company Services

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

Jun 21, 2017
Reviewer name: Bee126
4 out of 5 stars
4 out of 5 stars review

Gently exfoliates!

[This review was collected as part of a promotion.] Right off the bat, I was pleased that this product clearly stated that it did not contain plastic microbeads. While these are outlawed in many areas, I feel as if they are still on the shelves, and it is a concern that I may inadvertently be purchasing them. So kudos to Neutrogena for perhaps stating the obvious, but something that needed to be stated nonetheless. I was pleased with the cleansing properties of the product, and found the exfoliating particles to be a perfect size- not too large or small, and not too abrasive. Overall I'm pleased with this product, as it seemed gentle enough to cleanse without being harsh, but also worked as an exfoliator.

Review from Home Tester Club
Helpful?0YNBIJLZW3BU17889767000
Jan 25, 2020
Reviewer name: _jvmarie
5 out of 5 stars
5 out of 5 stars review

Love this product Especially to wash my face after a long day of wearing my make up. The product leaves my face smooth and hydrated it does not dry out my skin. I have very sensitive skin and it does not irritate it and it leaves it feeling so soft and no redness I definitely recommend especially if you do have sensitive skin and it leaves you feeling refreshed.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
Aug 15, 2021
Reviewer name: ducky17
1 out of 5 stars
1 out of 5 stars review

Can't believe they call this exfoliating

I purchased this about a week ago and have been using it ever since. The microscopic exfoliating beads, you can barely see and can only feel when you put the product on you fingers and rub them together. Even then you barely feel them. I'm not into harsh scrubs, but if you can't feel it at all, it won't remove anything either. It so far hasn't been successful at removing any of the dead skin from my face, I have to use other products. The hydro boost part, I'm 35 so my skin is plump enough at my age, that it won't make a difference. I use moisturizer after, because this cleanser is extremely drying(makes my face look chalky). Wish I could get a refund......

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from CS

We appreciate you sharing your experience with us and would love to hear more! Please call us at 800-582-4048 M-F 9 am-5:30 pm ET so we can help! Thank you.

Apr 18, 2020
Reviewer name: chelseanapualani
5 out of 5 stars
5 out of 5 stars review

I definitely recommend this product. It is very gentle you can use it morning and night, and it does not strip the face. It smells fresh. Very moisturizing because it has hyaluronic acid, to keep the face moisturized after every wash, and it exfoliates!

Review from neutrogena.com
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Nov 1, 2018
Reviewer name: Mjislove
1 out of 5 stars
1 out of 5 stars review

If I could give 0 stars I would. ITCHY!

I have to say, I love neutrogena. I usually use the healthy skin boosters cleanser and scrubs (my staple for the past 4 years). I decided to get the new hydro boost exfoliating cleanser and hydro boost cleansing gel for the winter since my skin is extra dry in the winter. I got it on Sunday, today is Wednesday and my face looks TERRIBLE! I look like I'm sick. For the past 2 days I've been itchy and scratching my face, especially around the mouth area. I dnt have any known allergies but I am disappointed in this product. I can't believe it!I love this company and stick to only neutrogena's products for my face but I don't know what to do besides throwing these 2 products away. I bought the hydro boost gel a week prior to buying the cleanser and exfoliater and had no issue until I started using the rest of the line. *I have never had any acne issues or black heads, only dry skin. I stopped using the healthy skin booster for a week just to test these 2 products. *

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear about this reaction you've had to our products. We'd like to learn more and see how we can help. Please give us a call at 1-800-582-4048, Monday - Friday from 9:00 AM to 5:30 PM ET. We look forward to your call!

Sep 23, 2018
Reviewer name: claudiamarye
4 out of 5 stars
4 out of 5 stars review

I usually use this product more or less as a daily cleanser, but especially when I am removing make up. A little goes a long way and though usually I am not big on exfoliating - due to my overly dry and sensitive skin - this doesn't dry it out and manages to smooth out some dry patches I may have.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
Apr 5, 2019
Reviewer name: hotcheetosandmakeup
4 out of 5 stars
4 out of 5 stars review

I enjoy the hydro boost line to say the least. The ingredients and price point make it an easy choice for sure. This scrub is very good for every day use and gets a lot of use in my house. Gave it 4 stars because I hope they will make another one that is a bit more intense exfoliating for weekly use! Definitely recommend

Review from neutrogena.com
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Jun 15, 2017
Reviewer name: ck20098
4 out of 5 stars
4 out of 5 stars review

Gentle, moisturizing cleanser

[This review was collected as part of a promotion.] The thing I noticed first about the Neutrogena Hydro Boost Exfoliating Cleanser was its fragrance which was pleasant and mild. The cleanser is a clear gel with no plastic microbeads, as mentioned on the label, although there is some sort of beads (probably cellulose, which is listed in the ingredients). I could barely feel the beads on my face, so it's not super "exfoliating" in that regard, although the other ingredients might work to exfoliate without the mechanical buffing. Anyway, the cleanser produced a mild foam and my skin felt fresh after washing. Note that there a "sunburn alert" on the label because the product contains an alpha hydroxy acid, so using sunscreen is recommended when using this product.

Review from Home Tester Club
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reply from Consumer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

Sep 28, 2017
Reviewer name: Chelsea95
1 out of 5 stars
1 out of 5 stars review

I had an allergic reaction

I bought this product and I was super happy because it claims to be hydrating so I tried it once and I felt the moisture on my skin, but when I tried it the second time I noticed my skin looked patchy and my under eye area was swelling a little bit after that my skin felt rough and looked dry, I guess I was allergic to one of the ingredients so sad because I wanted this product to work for me, but now it's sitting on the corner of my bathroom and I am afraid to give it to someone.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Company Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.