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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars1,215 ratings1,092 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (207)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 281-290 of 1,092 reviews
Jan 3, 2019
baylee93
1 out of 5 stars review

Super dry skin

I was looking for a product that would cleanse my face and also moisturize my face since it seems so dry this time of the year. I have the neutrogena hydro boost water gel and love it so thought this product would be perfect. Boy was I wrong! I have been using this product for a week now. When I first get done cleansing my face it feels super clean and refreshed until I look in the mirror. The first time I used it I thought my water was too hot because my face was red when I got out of the shower (thank goodness it went away shortly after) but when I looked closer I noticed my whole face especially around my nose and my forehead is peeling. I have to put a lot of the water gel on to try and moisturize it but that is only temporary. I have never used something this bad such a shame.

Review from neutrogena.com
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reply from Company Services

We're very sorry to hear this and want to help. Give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to speak with you soon!

Feb 8, 2024
kemyra779
5 out of 5 stars review

Face cleanser gel cream

This is also a great product just like the foam cleanser this product doesn’t break out your face it’s made to keep your face and skin shiny smooth clean and clear there isn’t really a scent to this product it’s not a strong smell that is unbearable the packaging of this product is very secure nothing was damaged when opening the box

Review from influenster.com
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Apr 9, 2019
meganm73
5 out of 5 stars review

This product is perfect for those with dry skin. It is exfoliating enough to cleans the skin and unclog pores while still leaving the skin hydrated. The exfoliates are gentle enough to allow for everyday use of this cleanser and gentle enough for those with sensitive skin!

Review from influenster.com
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Jun 14, 2017
Ac32085
5 out of 5 stars review

Morning boost

[This review was collected as part of a promotion.] It makes my face feel smooth and rejuvenated! It has a nice, clean scent and really awakens your senses! Perfect for those mornings when you need a boost. Best if all, it's affordable and easy to find in stores.

Review from Home Tester Club
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Dec 13, 2019
Layne1995
1 out of 5 stars review

Made my skin itchy, red, and scaly for days!

I have combo/oily skin that usually gets a few light, dry patches in the winter, so I was excited when I found Hydro Boost! I always have great results from Neutrogena products, but not this one... My jawline became unbearably itchy. I was just clawing at it and no amount of lotion or ice would help. I had red, scaly dry patches all along my less oily areas—jaw, lower cheeks, above lip, and forehead. After reading other negative reviews, it seems like I experienced the same sort of chemical type burn that others did. I have very durable skin that doesn’t typically react bad to facial products so this was a surprise. Even worse is that it’s been several days since I stopped using it and my face is still in scaly, patchy shape. I’m using moisturizing masks daily to repair my skin. On the bright side, my fiancé likes Hydro Boost, but I haven’t noticed his dry skin improving from it yet. I definitely recommend putting the additional disclaimer that this cleanser may cause irritation besides just the warning for sun exposure. Thanks!

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear about this, and we hope you feel better soon! We wouldn't expect any of our products to cause such a severe reaction, and we want to do something to help. Please call us at 1-800-582-4048 anytime between 9 AM & 5:30 PM ET, M-F. Talk to you soon!

Sep 14, 2017
Tina
1 out of 5 stars review

Not that great

I bought this two days ago, the first day was fine my face felt refreshed and smooth but when I went to use it the next day my face was itchy, red and had tiny bumps around my cheeks. This product also contains too many harsh chemicals for my sensitive combination skin.

Review from neutrogena.com
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reply from Company Services

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

Jun 12, 2017
AutumnE41
5 out of 5 stars review

Love the Tiny Exfoliating Beads!

[This review was collected as part of a promotion.] I really liked the Neutrogena Hydro Boost Exfoliating Cleanser and the way I could feel it cleaning my skin with the exfoliating beads. It wasn't harsh on my skin but was gentle. After washing I could definitely feel and see a difference in my skin. It was not only clean but this cleanser had left my facial skin soft as well. After using this my skin wasn't dried out like it usually is when using most other cleansers I have used. This makes for the perfect start to the day before applying my moisturizer or perfect end to a long day. I highly recommend this!

Review from Home Tester Club
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Jan 5, 2020
annab147
5 out of 5 stars review

This cleanser was recommended by my derm to use with my Clarisonic. It isn't the most foamy but it does the job. It has a small amount of fine exfoliator beads that seem to disappear when you use it. Does not irritate my eyes. I used safely with lash extensions. Affordable.

Review from influenster.com
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Jan 24, 2025
Courtcourt206
5 out of 5 stars review

My skin is so soft and bouncy!

I bought this a few months ago and was so happy with it! I hadn't used neutrogena in forever but saw this and loved the packaging and was like oohh I wonder what that is. I took it home and tried it. All I have to say is wow! It made my skin feel so soft and clean. My skin was bouncy. I will continue to use this. When I run out, I'm right back at the store buying more. It's also affordable, which I love!

Review from neutrogena.com
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Jun 29, 2017
KellieW1
5 out of 5 stars review

Great all around face wash

[This review was collected as part of a promotion.] This is a great all around face wash. After I use it my skin feels super clean and fresh. I loved that the exfoliation is gentle enough to not irritate my skin but strong enough to leave my skin feeling really smooth. I highly recommend this face wash.

Review from Home Tester Club
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