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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,216 ratings1,093 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (208)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)

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Showing 281-290 of 1,093 reviews
Dec 31, 2022
vyvermanj
5 out of 5 stars review

Works great

I already reviewed this but I will do it again I suppose since it is now in my daily tasks!..lol...i bought this cleanser at the drugstore after running out of my usual. I was sceptical because most gel type cleansers dry my skin out! I was pleasantly surprised to find out that this cleanser not only really cleanses my face but it left it hydrated and not right and dry! The price was great too!! I definitely recommend if your looking for an inexpensive cleanser that won't dry you out and cleanses wonderfully!

Review from neutrogena.com
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Feb 5, 2018
LR1gby
1 out of 5 stars review

Allergic reaction

Unfortunately, like other reviews on this product, I have suffered from an allergic reaction. I have a red, itchy swollen rash around the lower part of my face, mainly around my chin and lip area which has now progressed to under my eye. My skin has started to flake and I am very upset as, I do not usually have dry skin. I have had to use calamine lotion on my skin to try and calm the burning, itchy sensation that is across my face.

Review from neutrogena.com
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reply from Consumer Service

We can understand why you're upset, LR1gby, and we are, too. We'd love to take the time to hear more about your experience and gather details for our safety team. In order to do that and see how we can help you, we'd like to talk in person. Please give us a call at 1-800-582-4048, Monday – Friday, between 9:30AM and 5:30PM EST. Thank you!

Oct 10, 2018
Char24
1 out of 5 stars review

Bad Reaction

I bought this product over a week ago, I started to use this along with the hydro make up wipes and the milk cleanser. After the first day I noticed by skin become very sensitive and dry and flaky, I stupidly continued to use it for another day and my skin became irritable and itchy with small cysts all over my face and neck, my eyes have swelled and my entire face is constantly burning. I have been unable to wear make up for the past couple of days and have had to go to the doctors as it is not getting better after stopping using the product. I don't know which ingredient you have in there that is clearly not tested properly on different skin types, but I wish I had read the reviews before buying. Would not use any of your products again.

Review from neutrogena.com
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reply from Consumer Care

Hi there, thanks so much for taking the time to write us a review and making us aware of this. We definitely wouldn't expect this to happen while using our products. With that being said, we'd like to learn more about your experience with the Hydro Boost Exfoliating Cleanser. When you have a chance, please give us a call at 1-800-582-4048. We're available Monday though Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Nov 3, 2019
linds349
5 out of 5 stars review

I use this everyday. I love how the little beads feel on my face and it leaves my skin feeling fresh. I always moisturize after but so many face washes leave my skin feeling dry. This has lasted me a long time and doesnt take much! I will be buying this again when i run out.

Review from neutrogena.com
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Jun 12, 2017
MDeziel999
4 out of 5 stars review

HYDRO BOOST EXFOLIATING CLEANSER

[This review was collected as part of a promotion.] I love that this cleanser cleans my skin with micro exfoliates all while keeping it supple and hydrated. I love using this at the end of the day when I'm in the shower. I use a make removing wipe and then wash my face with this cleanser and it leaves my skin completely clean and soft without feeling stripped or dry. This cleanser is gentle enough to use every day which makes it perfect for a busy mom and athlete on the go.

Review from Home Tester Club
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Jan 9, 2018
TinaS9
4 out of 5 stars review

Neutrogena Hydro Boost

I tried this through Home Tester. I was very pleased with the product. It's okay to use on sensitive skin and doesn't over dry your face - even in a state like freezing cold Wisconsin! It's a gentle product but cleans well! I'd recommend this product by Neutrogena to friends and family.

Review from Home Tester Club
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Jul 17, 2020
daniellebishop-9f82eeeb
5 out of 5 stars review

This product has small exfoliate beads! Its a gell i used a little bit of warm water to activate it! It works great especially if you just got out of the shower and use information! It worked great with my sensitive skin and it smells so good! It didn't make my face break out with was surprising!

Review from neutrogena.com
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Nov 5, 2017
Ruth Anne
1 out of 5 stars review

Problem packaging

The packaging for this product too closely resembles your Eye Makeup Remover Lotion, creating a potential for confusion (at least for those of us who might not be totally awake when grabbing things in the shower) that could be harmful. I'll stick with your tried and true lotion for now.

Review from neutrogena.com
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Aug 5, 2019
BereniceG
1 out of 5 stars review

Not What I Was Hoping For

Sadly this product did not work for me. I’m surprised there’s no negative reviews for the Hydroboost Exfoliating Cleanser in this site, all you see are the great reviews first. I do not recommend this product, it left my skin REALLY irritated, dry, and uncomfortably itchy! For a second I thought I might’ve gotten an allergic reaction to something I ate, but not at all, I used the cleaner for a second time to make sure and yet again I had horrible bumps and was super red and swollen. Never buying from this brand again. I wanted to like it so bad, but this reaction is seriously so annoying. I should’ve check the reviews for this product before I purchased, dumb mistake since I’m always reading reviews for other products.

Review from neutrogena.com
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reply from Consumer Care

Hey there! It's so great of you to give our Hydro Boost scrub a try. We're so sorry to hear about your experience and want you to know that this is not at all what we would expect. So we can have the chance to learn more about your personal experience and see how we can help, we'd like to chat in person. Just give us a call at 1-800-582-4048, Monday - Friday between 9am and 5:30pm ET with your reviewer ID or email address. Thank you!

May 5, 2020
Deepika Garudas
1 out of 5 stars review

Worst Product

I have used this product for a week and now my face drenched with pimples all over. Never had this kind of allergic reaction. Never ever gonna buy neutrogen products. I have warned my friends, family and colleagues not to buy this product. I couldn't able to look at my face due to this product

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear this happened, Deepika. Could you give us a call so we can learn more? We're available at 1-800-582-4048, M-F 9am to 5:30pm ET. We hope to speak with you soon.