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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars1,215 ratings1,092 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (207)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 271-280 of 1,092 reviews
Jan 20, 2019
Bethm1026
1 out of 5 stars review

Beware

I bought this Thursday. Use that night without any issues. However, when I used it this morning in the shower, major issues. My face was beet red as soon as I got out and then started swelling. Over 12 hours later the swelling is still there but the redness is gone. My face is SUPER dry and irritated. So much for trying a cheaper face wash. Totally backfired on me. On the plus side, I’m not leaving my house with my face like this so, my house is clean.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Service

We're very sorry to hear this and would like to look into this further! Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Jul 14, 2020
gxldenem
4 out of 5 stars review

I love the Hydroboost collection because it does what the name says. BOOST! This smells so good and I use it twice a week to exfoliate my skin. My face is always hydrated and smooth afterwards. I live this product. This is affordable but I wouldn’t say you would be able to buy two products from this collection at the same time.

Review from influenster.com
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Feb 21, 2020
sarahlbf0d
5 out of 5 stars review

I love the new Hydro Boost line from Neutrogena. This exfoliating cleanser is MICROBEAD FREE which is very important to me. It is also gentle enough for daily use. It leaves my skin feeling clean without feeling like it’s been stripped dry. Would recommend!

Review from influenster.com
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Jun 30, 2020
kaikaibby
5 out of 5 stars review

i love how smooth this leaves my skin! it’s gentle enough to for everyday use which is a plus! Using this along with the cleansing gel is the perfect combo. I have always use neutrogena to cleanse my face but i think the hydroboost line is my favorite to date especially for my skin type since i have dry skin.

Review from influenster.com
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May 24, 2021
BgabyB
5 out of 5 stars review

Skin feels and looks so soft and healthy!

Bought this after I bought the hydro boost lotion, and haven’t been disappointed in this line yet! It’s wonderful to use to gently scrub off my makeup or even after working out so I can get that nice clean fresh face look with minimal effort and without anything heavily scented. My skin is fairly sensitive these days and this is so gentle and easy to remove as I rinse my face.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
Sep 5, 2019
deborah099
5 out of 5 stars review

This product is a great buy! It cleans well without being too harsh or too drying. It makes your skin look pump, healthy and hydrated after just one use! It's great for dry skin that needs moisture or for anyone! Follow with the hydroboost water gel moisturizer and you're set!

Review from influenster.com
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Dec 29, 2018
Jehan
1 out of 5 stars review

damaged my skin

Beware: I used this product 4 times last week. the last time i used it my face turned bright red. a few hours later my skin is cracked, peeling, and it hurts. this product is PURE GARBAGE. it says its for everyday use. A week later my skin is still rough and dry to the touch, cracking, but doesnt hurt as much. This is my face I'm talking about. I will never use this, I do not recommend it. I had normal skin prior to using it, sometimes oily, but sometimes a little dry. DO NOT USE THIS. IT WILL RUIN YOUR SKIN. there is nothing good about this product. the texture of my skin has totally changed around my chin and lower cheeks thanks to this garbage.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Care

Hi there, thanks for taking the time to write us a review. We wouldn't expect this to happen while using our products, so we'd like to learn more about your experience and see how we can help! When you have a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Dec 17, 2018
adrianaje889
5 out of 5 stars review

I have very sensitive skin. My face is on the dry side. I love how this exfoliating cleanser is not too harsh or rough. It leaves my skin feeling so refreshed and smooth. I use it about once a week. There is no need to constantly use it to get results so it last a long time. Plus, it's very affordable.

Review from influenster.com
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Feb 5, 2018
LR1gby
1 out of 5 stars review

Allergic reaction

Unfortunately, like other reviews on this product, I have suffered from an allergic reaction. I have a red, itchy swollen rash around the lower part of my face, mainly around my chin and lip area which has now progressed to under my eye. My skin has started to flake and I am very upset as, I do not usually have dry skin. I have had to use calamine lotion on my skin to try and calm the burning, itchy sensation that is across my face.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Service

We can understand why you're upset, LR1gby, and we are, too. We'd love to take the time to hear more about your experience and gather details for our safety team. In order to do that and see how we can help you, we'd like to talk in person. Please give us a call at 1-800-582-4048, Monday – Friday, between 9:30AM and 5:30PM EST. Thank you!

Aug 5, 2019
BereniceG
1 out of 5 stars review

Not What I Was Hoping For

Sadly this product did not work for me. I’m surprised there’s no negative reviews for the Hydroboost Exfoliating Cleanser in this site, all you see are the great reviews first. I do not recommend this product, it left my skin REALLY irritated, dry, and uncomfortably itchy! For a second I thought I might’ve gotten an allergic reaction to something I ate, but not at all, I used the cleaner for a second time to make sure and yet again I had horrible bumps and was super red and swollen. Never buying from this brand again. I wanted to like it so bad, but this reaction is seriously so annoying. I should’ve check the reviews for this product before I purchased, dumb mistake since I’m always reading reviews for other products.

Review from neutrogena.com
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reply from Consumer Care

Hey there! It's so great of you to give our Hydro Boost scrub a try. We're so sorry to hear about your experience and want you to know that this is not at all what we would expect. So we can have the chance to learn more about your personal experience and see how we can help, we'd like to chat in person. Just give us a call at 1-800-582-4048, Monday - Friday between 9am and 5:30pm ET with your reviewer ID or email address. Thank you!