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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars1,215 ratings1,092 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (207)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 241-250 of 1,092 reviews
Feb 9, 2025
Anonymous
4 out of 5 stars review

It's non pore clogging and well worth the money, a

It smells good. It leaves your face feeling soft, tight,clean and tingly from the hyaluronic acid the WHOLE day. It's 2X approved by dermatologists. Non pore clogging due to being oil free and non-comedogenic. In my opinion, it's a must have in your beauty arsenal!! 💓💓

Review from influenster.com
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Aug 14, 2021
ohmymeg
5 out of 5 stars review

This is my new favorite facial cleanser! I love the fact that it has hyaluronic acid in it, because by now we all know what wonders that does for the skin. But I also really like the fact that the exfoliating particles in this formula are not as abrasive as other brands. I really enjoy this product, and will continue to use it. And I would also recommend it to others.

Review from influenster.com
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Jun 12, 2017
Kimmi796
3 out of 5 stars review

Fell Short of name

[This review was collected as part of a promotion.] I liked the Neutrogena® Hydro Boost Exfoliating Cleanser but I was not so impressed as to buy it again. I really like the smell and it feels nice as I am using it however I did not feel like it boosted the moisture in my skin. I think because of the name I assumed my skin would feel super hydrated after using it and it fell quite short. I actually think my skin felt less hydrated.

Review from Home Tester Club
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reply from Consumer Care Center

We're sorry to hear that this product wasn't a favorite of yours. Since we'd expect for it to help give your skin that boost in moisture that you didn't see, we'd like to learn more about your experience. When you have a minute, please give us a call at 1-800-582-4048 anytime Monday through Friday between 9 AM to 7 PM ET. We look forward to hearing from you!

Jan 30, 2024
alionas6
5 out of 5 stars review

cleanses the skin well

I want to leave my honest review about this wash 😊I bought it once and now I can’t live without it 👍I use it two or three times a week, it cleanses the skin very well and refreshes, the smell is very light and pleasant. I definitely recommend it 🥰

Review from influenster.com
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Aug 19, 2018
Surprised and disappointe
1 out of 5 stars review

Very disappointed

Unfortunately, this product left my skin feeling scaly dry and irritated with red blotches around my mouth and cheek areas that looked and felt like sunburn. On top of that, it wasn’t hydrating at all which is why I purchased it. I suspect that it’s the AHA and glycolic acid that are the culprits but I’ve used them before in other products and they did not cause this type of reaction. Will stop using this - hoping the cream and other products in the hydro boost line aren’t all like this one. This product needs a new formulation as it is very harsh on the skin and I’ve never had sensitive skin!

Review from neutrogena.com
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reply from Consumer Service

Thanks for sharing your feedback! We'd like to learn more about your experience with our Cleanser since your experience isn't typical. Please call us at 800-582-4048; we're available Monday through Friday 9AM - 5:30PM ET. Hope to hear from you soon!

Oct 17, 2019
Magmcd03
1 out of 5 stars review

My skin burns!

I purchased this product and used for THREE DAYS! On day three my neck broke out, my face felt like sand paper, and turned red. I immediately stopped using it. On Day 4 I have patches and what looks like burns on my face. My face is so irritated! I do not have sensitivity to any soaps or products...until Now.

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear you had this experience while using our cleanser! This isn't something we'd expect and we'd love to learn more. Please give us a call at ​1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We look forward to hearing back!

Jun 9, 2017
Anonymous
2 out of 5 stars review

Dry guy

[This review was collected as part of a promotion.] The wash left my skin dry, rather than smooth and hydrated as it claims. I had to moisturize immediately after use, and again an hour later. I don't doubt that it cleaned my face, however it certainly did not leave my skin feeling moisturized.

Review from Home Tester Club
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reply from Consumer Care Center

We're sorry to hear that this product didn't work for you as you had hoped. Since we expect nothing but the best from it, we'd like to learn more about your experience. When you find a moment, please give us a call at 1-800-582-4048 anytime Monday through Friday between the hours of 9 AM to 7 PM ET. We look forward to hearing from you.

Apr 7, 2018
Clarie
1 out of 5 stars review

Reaction that feels like chapped sunburn!

Awful product. I’m 32 and never had a reaction to any products , my eyes itch, my cheeks and nose burn and feel like eczema or some sort of dermatitis I would never of brought this product if I’d of read the reviews. What the hells in this wash? Very disappointed as leaving for a holiday in a few days with a red itchy face that hasn’t improved after 2 days.

Review from neutrogena.com
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reply from Customer Service

Thank you for reaching out about this! This page supports the products and services of the United States, but we're very sorry to hear about your experience. We'd like to have our team nearest you learn more to help. Please give us a call at: 01344 416190 or email us at: crc@its.jnj.com, so we may assist you further. We look forward to hearing from you!

Jan 16, 2019
kwan
5 out of 5 stars review

This is the best exfoliating cleanser that I have tried, I love it because it is super soft it has microparticles with hyaluronic acid to clean it all over the face are soft that can be used even by sensitive skins; I tell them that I have a very sensitive and super irritable skin and I have not liked anything. On the contrary, it has improved my skin and the texture of my face.

Review from influenster.com
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Oct 23, 2018
jenniferbutler-f5fff3af
5 out of 5 stars review

I have sensitive skin and breakout to almost everything. I bought product last week and been using it and I loooove it. Puts so much hydration back into my skin and I havent had a breakout knock on wood. I definitely will purchase this product again. I love the way my skin looks and feels afterwards [product:neutrogena-hydro-boost-exfoliating-cleanser-5oz]

Review from influenster.com
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